Has anyone actually got their NY unemployment tax refund after getting the letter?

I'm in the EXACT same situation! Got the letter in July saying I'd get about $780 in 4-6 weeks. It's now October and absolutely nothing. I've called like 30 times and either can't get through or get someone who has no idea what I'm talking about. The online portal shows nothing about any refund being processed. So frustrating.

After weeks of getting nowhere with the regular phone number, I finally used a service called Claimyr (claimyr.com) and got connected to an actual person at unemployment. They confirmed my refund was approved but stuck in some processing queue. Got my payment 3 days later! Seriously it was the best money I've ever spent to finally get my benefits paid. Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

YES! I actually got mine last week! Took almost 4 months after getting the letter though. Never got any notification, it just showed up in my bank account. The weird thing is it was a paper check even though all my regular unemployment was direct deposit. Maybe check your mail?

Ok so I work with someone who used to work at NYSDOL (not me giving unemployment advice on my lunch break lol). She said these refunds are going out in batches by the last digit of your SSN. They're only on like digits 0-3 right now. And there's a huge backlog because of some system upgrade they did in August that messed things up. So if your SSN ends in 7-9, you might be waiting another month or two.

Here's what I learned after FINALLY getting through to someone after 2+ hours on hold. The refunds are real, but they're super backed up. Some issues: 1) The system that handles tax refunds is completely separate from regular unemployment 2) If you had ANY discrepancy in your tax forms vs what NYSDOL reported, your refund gets flagged for manual review 3) They're processing these separately from regular claims so the regular agents often don't have access to status info 4) If you've moved or changed banks since filing, there can be issues with payment delivery What worked for me was using claimyr.com to get through to an agent, then specifically asking to be transferred to the tax adjustment department. Regular agents can't help. I got transferred to a special team and they resolved my issue in minutes. My payment was processed the next day. Don't bother with emails or the online message system - they're overwhelmed. Phone is the only way to get this fixed if you're waiting too long. Hope this helps someone! This system is maddening but there is a way through!

NOPE 😤 been waiting for 5 months now since getting that stupid letter. called about 50 times, emails, messages on the portal... NOTHING. what a joke.

I filed a complaint with the NY State Comptroller's office after waiting 4 months. Miraculously got my refund 2 weeks later. May be worth a try if you've been waiting forever.

Saw on the news today that they're planning to have all refunds processed by end of the year. So we might be waiting a while still... 😑

Wait what letter???? I was on unemployment last year and never got any letter about a tax refund. Now I'm wondering if I missed something important...

my cousin works for the state (not unemployment specifically) and she told me they had some massive computer system crash in August that lost a bunch of payment processing data. they've been trying to rebuild it from backups but it's taking forever. not sure if that's affecting these refunds but wouldn't be surprised

has anyone tried contacting their state representative about this? sometimes they can light a fire under these agencies

another day, another reason why NY unemployment is absolute garbage. I'm still waiting for mine too, letter came in June, no money in sight. at this point I'll believe it when I see it

I got mine! But here's the weird thing - the amount was about $200 less than what the letter said I would get. No explanation whatsoever. Anyone else have this happen?

Pro tip: call right when they open at 8am. I got through after only 20 minutes on hold that way. They told me my refund was scheduled for next week. Worth trying if you're desperate!

hmm I've been burned by so many of these 'services' before... what makes this Claimyr thing different? anyone with actual experience?