Help! Mom struggling with ID.me for NY unemployment - any alternatives?

u gotta do the ID.me thing. theres no way around it. my uncle had same problem, hes 72 and not tech savvy at all. i had to drive over to his house and help him. took like 3 attempts but we got it done.

I was in a similar situation last month but found a solution that worked! I was stuck in an endless loop with ID.me and getting desperate. Found this service called Claimyr (claimyr.com) that got me connected directly to an agent who helped me verify my identity over the phone instead. Talking to a real person got my benefits unlocked in like 48 hours. They have a YouTube video showing how it works: https://youtu.be/Rdqa1gKtxuE

Try this trick that worked for me: When you start the ID.me process, select the option for a video call verification instead of uploading docs. You'll wait a bit but get a real person who can be more flexible about what ID they'll accept. My mom used an expired license + medicare card and they approved it.

ID.me is THE WORST!!! 🤬 i spent 3 weeks trying to get verified and almost lost my apartment. the whole system is designed to make people give up. tried calling the ny unemployment office 47 times (yes i counted) and couldnt get thru to a human.

For anyone struggling with verification issues or other unemployment problems, here's what worked for me: First, don't give up! The system is frustrating by design, but persistence pays off. If your mom is having trouble with ID.me specifically: 1) Try the video chat option instead of document upload - they're more flexible 2) Ask about alternative document combinations (utility bill + birth certificate sometimes works) 3) For seniors, mention accessibility issues directly during verification 4) If all else fails, contact your state representative's office - they can intervene What finally worked for me after 3 weeks of hell was using claimyr.com to get a direct line to an agent. They called and stayed on hold for me, then connected me when a live person answered. The agent was able to note special circumstances in my file and provide alternative verification methods. The unemployment system isn't designed for edge cases or people with limited tech access, but there are workarounds if you're persistent!

ur mom can go to the public library! most libraries have staff that help seniors with tech stuff. my grandma did her ID.me there and the librarian helped her through the whole process. they have computers and webcams you can use.

Does she have a birth certificate? I was able to use that + utility bill when my wallet was stolen. They made me do a video call verification but it worked eventually.

bro the whole ID.me thing is a scam to collect our biometric data. wake up sheeple!! 👀 they just want your face scan in their database

Tell her to cal the ny unemployment senior helpline directly at 888-209-8124 and press 3 when it asks for why ur calling. sometimes they have special exemptions for seniors who struggle with the digital verification.

My aunt is 73 and went through this last month! We ended up calling her state representative's office and they helped push her case through without having to do the full ID.me process. Worth a shot!

After failing ID.me verification 4 times I got so mad I wrote an actual letter (yes with paper and stamp lol) to the head of NYSDOL explaining my situation. Shockingly, I got a call 2 weeks later from someone who helped me verify over the phone. Maybe worth trying?

check if there's a workforce center near her. they sometimes have staff who can help with id verification issues.

i tried for 2 months to get thru to someone at unemployment with no luck. finally used claimyr.com and got an agent on the phone within an hour who fixed my verification issues right away. best $$ i ever spent considering i was about to lose thousands in benefits.

The system is rigged against older people and it's disgusting. My dad went through this in February. What finally worked was going to our local state assembly person's office. They have special contacts at unemployment and got his issue resolved in like 3 days.

wait does she have a Medicare card? They sometimes accept that as verification!