That's awesome! I'm still waiting but managed to get through to someone this morning who also promised to expedite my review. Did your payment status change on the website before the money arrived, or did it just show up in your account?

My payment status changed to \

My sister works for the unemployment office (not in NY tho) and she says they've been getting SO many calls about this exact problem lately! Apparently there was some kind of big system update that reset a bunch of people's preferences. She said they're totally overwhelmed with calls right now because of tax season AND this glitch.

UPDATE: I finally got through to someone! I ended up using that Claimyr service that someone mentioned, and it worked great. Got a call back with an agent on the line within an hour. The agent confirmed there was a system update that reset my tax withholding preferences. They fixed it right away and said my next payment will have the correct amount without taxes taken out. Unfortunately, I can't get back the taxes they already took out, but at least it's fixed going forward. Thanks everyone for your help!

anybody know if u can reschedule these things? got mine next week but just got an interview scheduled for same time

UPDATE: Just had my RESEA appointment and wanted to share how it went! It lasted about 55 minutes. The career counselor was actually really nice and helpful. She: - Verified my identity (asked for last 4 of SSN and DOB) - Reviewed my work search activities (seemed pleased with my documentation) - Asked about my skills and previous experience - Gave me feedback on my resume (suggested I quantify my achievements more) - Recommended two job boards specific to my industry - Assigned me to a LinkedIn optimization workshop next week Overall, it was much less stressful than I expected! She wasn't pushy about taking any job - she actually encouraged me to focus on positions that match my skills. Thanks everyone for your advice and helping me prepare!

Good luck with everything! The waiting is the WORST part but try to stay positive! My backpay came through like 3 days after I won my hearing and it was such a relief!!!!

One more bit of advice - in your appeal hearing, if the employer mentions "restructuring" as the reason for separation, that's actually very helpful for your case. Restructuring is considered a lack of work situation, which is a qualifying reason for unemployment benefits. Make sure to point out the contradiction between what they told you (restructuring) and what they told NYSDOL (voluntary quit). This kind of inconsistency often sways appeal decisions in the claimant's favor.

Just a quick update check - were you able to get through to anyone? Did any of the suggestions help? The interstate claims idea sounds most promising given your situation.

Just wanted to follow up - any luck? The interstate claims issue definitely sounds like what's happening. When I used Claimyr, the agent told me interstate claims are taking forever right now because some states are slow to verify employment.

Another option nobody's mentioned - some credit unions will cash government checks even if you're not a member. My friend used SEFCU (now Broadview) and they didn't charge him anything. Might be worth calling a few local credit unions to ask.

Thanks everyone for all the helpful advice! I tried KeyBank this morning and successfully cashed my check with just my driver's license. The line wasn't too bad (about 20 minutes) and they didn't charge any fees. For anyone else in this situation, just make sure to bring a government-issued photo ID and be prepared to have your thumbprint taken on the check. They were actually really nice about it!

The NYSDOL phone system has a known bug when processing partial unemployment claims with variable hours. The department is aware of the issue but the fix isn't scheduled until next quarter according to their system maintenance bulletin. In the meantime, here's the most reliable workaround: 1. Use the web portal instead (labor.ny.gov) 2. If you must use phone, enter your total hours as individual days (even if you worked the same hours each day) 3. When prompted for earnings, round to the nearest dollar (decimals often trigger disconnects) 4. If asked about availability for work, always say "yes" (1) first, then clarify with the agent later if needed The system particularly struggles with claims reporting 15-25 hours of work per week, which seems to be a data validation issue in their legacy system.

last week i had to try like 8 times to get thru when claimin my partial hours they really need to fix there system im so sick of this!!!!!

Thank you everyone for the helpful responses! My husband is going to do his final certification this Sunday and make sure to accurately report his work days. Then he'll stop certifying after that. I feel much better knowing the proper procedure now. I'll also have him save his job offer letter and first paystub just in case there are questions later.

One other tip - make sure your husband checks his email and mail for a while even after stopping his claim. Sometimes there are notifications or questions that come up later. The NY unemployment system occasionally does random audits, and if they contact him and he doesn't respond, it can cause issues.

UPDATE? Did any of these suggestions work for you? I'm in a similar situation now and wondering what actually helped.

Yes! I ended up contacting my assembly person AND using Claimyr to actually reach someone. The agent I finally spoke to said there was an employer verification issue that was never communicated to me. They pushed it through manually and I got all my backpay within 5 days! Definitely reach out to your local rep - that seemed to put some pressure on them internally.

my cousin works for nys unemployment and she said they have a huge backlog of these supplement payment issues. apparently the federal money and state money come from different sources and sometimes the systems dont talk to each other right. dont give up!

UPDATE: I wanted to let everyone know what happened! I finally got this resolved today. After calling using the Claimyr service (which actually worked great btw), I was connected to an agent in about 15 minutes. I specifically asked for a Tier 2 specialist who handles payment reconciliation and mentioned the Technical Directive TD-25-047. The agent initially tried to tell me the same story about not being able to reissue just the federal portion, but when I mentioned the directive by number, they put me on hold to consult with a supervisor. When they came back, they confirmed they could submit a Form TC-403B to reissue the federal supplements! They said I should see the payment within 7-10 business days. I'll update again when/if it actually comes through. Thank you all so much for your help - especially the specific advice about the technical directive and payment resolution team!