New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jamal Brown

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Based on what everyone's shared, it sounds like you should be in good shape since you worked full-time in early 2024. Just to add some clarity - the key thing to remember is that NYS Department of Labor needs to see wages in at least 2 different quarters within your base period, and those wages need to total at least $2,600. Since you mentioned working part-time through 2023 and then full-time starting early 2024, you likely have wages spread across multiple quarters which should help you meet both requirements. The system will automatically check both base periods for you, so you don't need to request the alternate base period - it happens behind the scenes if needed.

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ThunderBolt7

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This is really helpful information! I'm feeling much more confident about my eligibility now. It sounds like since I have wages from both my part-time work in 2023 and my full-time work in early 2024, I should meet both the two-quarter requirement and the $2,600 minimum. I appreciate everyone taking the time to explain how the base periods work - it's way clearer than anything I found on the official NYS Department of Labor website.

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JacksonHarris

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Just wanted to chime in as someone who went through this process recently. One thing that helped me was calling the automated system at 1-888-209-8124 during off-peak hours (like early morning or late evening) to check my benefit year and base period dates. It's way faster than trying to get through to a live agent, and it gives you the exact quarters they're using for your claim. You can also press different options to hear your total wages for each quarter, which helps you verify if you meet the requirements without having to log into the website.

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Luca Russo

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I agree that NYS should make this clearer! I think a lot of people miss out on benefits they're entitled to because the distinction between W2 contractors and 1099 contractors isn't well explained. For anyone reading this thread, the general rule is: if you got a W2 and had payroll taxes taken out, you were likely an employee for unemployment purposes regardless of whether it was called "contract work." The staffing agency was probably paying unemployment insurance on your behalf. Definitely worth filing a claim!

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Jade Lopez

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This is really helpful information! I'm currently a W2 contractor through a staffing agency and wasn't sure about my eligibility either. It's good to know that having taxes withheld and getting a W2 makes you eligible. I've been saving up just in case my contract ends, but it's reassuring to know unemployment benefits are an option. Thanks for asking this question - I'm sure lots of people are in similar situations and don't know their rights!

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Mia Rodriguez

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Absolutely! This thread has been eye-opening for me too. I think many of us in contract positions assume we're not eligible for unemployment, but the W2 vs 1099 distinction is really key. It's great that people are sharing their experiences here - it helps clear up a lot of confusion about what can be a pretty complex system. Definitely bookmark this info for future reference!

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Miguel Castro

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Just want to add that if your base period doesn't qualify you, NYS Department of Labor will automatically check your alternate base period which uses the last four completed quarters instead. Sometimes that works better for people who had recent job changes.

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This is really helpful information! I'm in a similar boat where I worked inconsistently throughout 2024. One thing I learned when I called NYS Department of Labor is that they also have a minimum weekly benefit amount requirement - you need to have earned at least 1.5 times your weekly benefit rate in your high quarter. So it's not just about hitting the $2,700 total, but also about having enough earnings concentrated in your best quarter. Might be worth calculating that out too before you file to see where you stand.

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Malik Davis

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Wait, can you explain more about that weekly benefit calculation? I'm trying to figure out if my highest quarter earnings would be enough. Do you know what the minimum weekly benefit amount is in NY, or does it vary based on your earnings? This is getting really complicated but I want to make sure I understand everything before I file.

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Diego Chavez

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Anyone else notice that the system always seems to "crash" right when you finally get through? I swear they do it on purpose 🤬

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Omg yes! Happened to me twice last week. I was ready to throw my phone out the window 😤

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Dmitry Ivanov

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I'm dealing with the exact same thing right now - going on 6 weeks pending with zero explanation. The most frustrating part is how the system just leaves you completely in the dark. I've been following some of the advice here and wanted to add that I found success using the "Contact Us" form on the NYDOL website multiple times. I submitted the same inquiry every few days with slightly different wording, and eventually got a response that my case was escalated for review. Still waiting, but at least I know someone is supposedly looking at it now. Also, if you have any part-time work or gig income you reported, double-check those dates and amounts - apparently even tiny discrepancies can flag your account for manual review. This whole system is a nightmare but don't give up!

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Dmitry Volkov

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Apply for food stamps too while ur waiting! NY has emergency benefits that can be approved in like 5 days. Made a huge difference for me when my unemployment was delayed.

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I'm in a similar situation - lost my job in December and just filed last week. From everything I'm reading here, it sounds like you definitely have a shot at getting backdated, especially since you have a legitimate reason (thinking you'd find work quickly). That's exactly what happened to me too. I keep seeing people mention this claimyr service for actually getting through to someone on the phone, which seems to be the biggest hurdle. The NY unemployment phone system is absolutely brutal. I've been trying to call for days with no luck. Going to try that callback service everyone's talking about since it seems like talking to a real person is the only way to get anywhere with backdating requests. Hang in there - sounds like persistence is key with this whole mess of a system.

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Yuki Ito

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Same boat here! Lost my job in January and just applied yesterday. Reading through all these responses is giving me some hope that I might still be able to get those missed weeks covered. The whole "thinking you'd find work quickly" reason seems pretty common and relatable - I think a lot of people assume they'll bounce back faster than they actually do. Definitely going to try calling first thing tomorrow morning at 7:30 like someone mentioned, but if that doesn't work I might have to bite the bullet and try that callback service too. This whole situation is stressful enough without having to jump through all these hoops just to get the benefits we're entitled to!

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