I'm dealing with the same login issues right now! I've tried everything - different browsers, clearing cache, typing password manually instead of autofill. The password reset emails aren't coming through either, even checked spam. This is so frustrating when you're trying to file your weekly claim on time. Has anyone tried calling during off-peak hours? Maybe early morning or late evening when fewer people are calling the NYS Department of Labor tech support line?

I had a similar issue a couple months back and what finally worked for me was going to the NYS Department of Labor office in person. I know it's a hassle, but they were able to reset my account on the spot and I was back up and running the same day. If you have a local office nearby, it might be worth the trip instead of dealing with the phone lines. They can also help you file your weekly claim right there if you're running close to the deadline. Just bring your ID and any unemployment paperwork you have.

The unemployment system is so messed up! They make it impossible to get answers when you're already dealing with family emergencies. Like why can't they have some kind of partial benefit for people on FMLA who aren't getting full pay?? The whole thing is designed to screw over working families.

check with your state disability program maybe? i know some states have temporary disability benefits that might cover part of your income during fmla but idk if ny has that

Similar thing happened to me except it was after I used all my sick time for COVID. Got fired two weeks later for 'not being a team player' whatever that means. Filed anyway and got approved after they investigated. The employer tried to contest but couldn't prove actual misconduct.

This is definitely worth pursuing - the timing after your FMLA return is highly suspicious and could indicate retaliation, which is illegal. When you file your unemployment claim, be very detailed about the timeline: when you took FMLA, when you returned, and exactly when they terminated you. Also mention that your previous performance reviews were positive. NYS Department of Labor takes potential FMLA retaliation seriously during their investigation. Even if your employer contests the claim saying it was for "performance issues," the burden will be on them to prove it was legitimate misconduct and not related to your protected leave. Keep copies of everything and don't let them intimidate you - you have rights here.

u ever get this sorted out? curious what happened

Just went through this exact same process last week! Updated my direct deposit info on Monday and it took exactly 4 business days to show up in my account settings. The key thing is to log in and check that your new bank account's last 4 digits are displaying correctly before you file your weekly cert. I was paranoid about it so I called the automated system to double-check my payment method was updated - you can do this by calling the main NYSDOL number and using the automated options. Once I confirmed everything looked good, I filed my certification and got paid to the new account without any problems. Definitely worth the peace of mind to wait those few extra days!

I went through this exact situation last year and it's absolutely terrifying when you're facing the end of benefits with no work history. The reality is NY does require wages during your benefit year to qualify for a new claim, BUT don't lose hope completely. Here's what worked for me: 1. Applied anyway (got denied as expected) 2. Immediately appealed the denial 3. During the appeal process, I got connected with a local workforce development program that helped with emergency rent assistance 4. Found a part-time gig through a temp agency - even just a few weeks of work can sometimes help establish eligibility The appeals process bought me crucial time to find other resources. Also, call 211 - they have a database of local emergency assistance programs that many people don't know about. Some churches and community organizations also have emergency funds. I know it feels hopeless right now, but there are more safety nets than it initially appears. You just have to dig deeper to find them. Don't give up - you deserve support while you keep searching for work in this brutal job market.

I'm really sorry you're going through this Drake. I was in a very similar situation a few months ago and I know how scary it is when you're facing the end of benefits with no work history during your benefit year. The unfortunate truth is that NY does require you to have earned wages during your benefit year to qualify for a new claim - specifically at least 10x your weekly benefit amount. However, I'd still recommend applying anyway because sometimes there can be overlooked wages or exceptions. A few things that helped me when I was in your shoes: 1. Apply for the new claim even knowing you'll likely be denied - this starts the paper trail for any appeals 2. If denied, file an appeal immediately (you have 30 days) - this can buy you time to find other resources 3. Call 211 right away - they have databases of local emergency assistance programs most people don't know about 4. Apply for SNAP, HEAP (utility assistance), and emergency rental assistance through your county ASAP 5. Contact your local One-Stop Career Center - they sometimes have emergency funds and job placement services 6. Look into temp agencies for any short-term work - even a few weeks can sometimes help with future eligibility The system is designed to be confusing and discouraging, but don't let that stop you from exploring every option. You've survived this long - you're stronger than you know. There are more safety nets available than initially appear, you just have to dig to find them. Hang in there and don't give up. You're not alone in this fight.