Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Skip the long phone menu
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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The unemployment system is SO broken!! Employers shouldn't even be able to contest claims unless there's clear proof of misconduct. They lay us off then try to screw us out of benefits we paid into. It's ridiculous how much power they have in this process.
I hear you but there has to be some process to prevent fraud. The system just needs to work faster and be more transparent about what's happening.
Just went through this exact situation last month. My employer contested my claim saying I had "poor performance" but couldn't provide any documentation of warnings or disciplinary actions. The DOL investigator called me for a phone interview where I explained my side and provided my performance reviews showing I met expectations. Got approved within 3 weeks. The key is being honest and having any documentation that supports your case. Since you were laid off (not fired for cause), your employer will have a hard time proving misconduct just because they're upset about you job hunting.
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Are you sure you answered all the questions correctly on your initial application? Sometimes claims get flagged for review if there's any inconsistency in the information provided. Also, if your previous employer contests the claim, that can cause significant delays while they investigate. The important thing is to keep filing your weekly claims even while it's pending - you don't want to lose out on weeks of benefits if it does get approved.
I'm pretty sure I answered everything correctly, but maybe my employer is contesting it? Is there a way to find out if that's what's happening?
You should be able to see if there's an employer response in your my.ny.gov account under the claim details section. If they contested it, there would usually be some indication of an adjudication process in progress.
I went through something similar last year - my claim was pending for about 7 weeks before it finally got resolved. What really helped me was documenting everything: keeping screenshots of my weekly certifications, saving confirmation numbers, and writing down dates of every phone call attempt. When I finally got through to someone, having all that information ready made the conversation much more productive. Also, don't give up on calling - I found that calling right when they open (8 AM) or during lunch hours sometimes had shorter wait times. The back pay does come through once they approve it, so definitely keep filing those weekly claims like others have said.
That's really helpful advice about documenting everything and the timing for calls. I haven't been keeping track of my call attempts but I'll definitely start doing that now. Question - when you finally got through after 7 weeks, did they tell you what was actually causing the delay? I'm curious if it was something that could have been resolved earlier if you had known about it.
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If you're having trouble reaching NYS Department of Labor to get answers about your benefit amount or claim status, I used a service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours just to get hung up on.
Never heard of that service but might be worth trying since calling NYS Department of Labor directly is basically impossible these days.
Just to add - you can only collect unemployment for 26 weeks maximum in NY, so it's not permanent income. Use the time wisely to find something better than your restaurant job if possible. The job search requirement is 3 contacts per week minimum.
Good point about using the time to find something better. I was thinking about trying to get into hotel work since the pay might be higher.
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Been getting mine on Wednesdays consistently. The only time it was delayed was when there was a federal holiday on Monday and everything got pushed back a day. Make sure you're filing your weekly claim by Sunday night to avoid any delays.
For Chase specifically, I've noticed they usually post unemployment payments early Wednesday morning, sometimes even late Tuesday night. You won't get a notification from DOL when it's processed, but Chase will send you a mobile alert when the deposit hits if you have notifications enabled. I'd recommend setting up account alerts so you know right away when it comes through!
Samantha Hall
Same boat here! Filed two weeks ago and still waiting for my first payment. The whole system is a mess but at least we're all suffering together lol. Good luck with your claim!
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Amara Nnamani
One more tip - when you file online, try to do it early in the morning or late at night when fewer people are using the system. The website tends to be more stable during off-peak hours. Also, don't panic if you make a small mistake on dates or details - you can usually correct minor errors later. The most important thing is to get your claim started as soon as possible. Take screenshots of each page as you go through the process in case you need to reference something later!
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William Rivera
•Great advice about the off-peak hours! I just tried logging into the ny.gov site and it's already running pretty slow this morning. Taking screenshots is really smart too - I learned that lesson the hard way when I had to start over on a different government form last year because the page crashed. Quick question - do you know if there's a specific time limit for how long after losing your job you can still file? I'm worried I might be cutting it close since I was laid off yesterday.
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