New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sophia Nguyen

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Unpopular opinion maybe, but I actually prefer certifying Sunday night cuz the website is way less glitchy than Sunday morning when EVERYONE is trying to log in at once. Never had an issue with payment timing.

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Smart. I'm gonna try this next week

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You should be totally fine! I've been certifying late Sunday nights for months (usually between 10-11:30pm) and my payments always hit Tuesday morning like clockwork. The system processes everything submitted on Sunday in the same batch regardless of what time you did it. As long as you got that confirmation number, you're good to go. The rent stress is real though - I feel you on that! 🤞

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Thanks for the reassurance! It's my first time cutting it that close and I was definitely panicking. Good to know the system batches everything from Sunday together. Really hoping it shows up tomorrow morning so I can breathe easy about rent 🙏

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Payton Black

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Also make sure you file during your designated day if you're doing weekly claims later. But for the initial claim filing, any day should work once you get past the system issues.

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I filed my initial claim last month and had the same frustrating experience with the system errors. What finally worked for me was trying around 11 PM on a weeknight - the system was much more responsive then. Also, before you start, make sure you have your W-2s or paystubs ready for ALL employers from the last 18 months, not just your most recent job. The system will ask for specific dates, wages, and reasons for leaving each job. Having everything organized beforehand saved me from having to restart multiple times when the system timed out.

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GalaxyGazer

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Just wanted to add that timing matters too. You need to file your unemployment claim as soon as possible after the business closure. NYS Department of Labor has specific timeframes for filing and you don't want to miss the deadline. Also make sure you're prepared to do the weekly job search requirements once your claim is approved - the rules still apply even though your business closed.

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I'm in a similar boat - had to close my small marketing agency last year due to the pandemic's lasting effects on my client base. The key thing I learned is that you absolutely need to have been classified as a W-2 employee of your LLC and paying unemployment insurance taxes. I was lucky because my accountant had set it up that way from the beginning. When I filed my claim, I had to provide documentation showing the business closure (I used my final business tax filing and a letter explaining the closure reasons). The whole process took about 3 weeks for approval. One tip: be very clear in your application that you were an employee of the business, not just the owner - that distinction matters to them.

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Sarah Jones

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This is really helpful, thank you! I'm glad to hear it worked out for you. My accountant also set up my LLC with W-2 employee status from the start, so I think I should be in good shape there. Just curious - when you mentioned providing documentation of the business closure, did you need anything beyond the final tax filing and explanation letter? I want to make sure I have everything ready before I file my claim.

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Sofia Torres

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Just went through this myself! Got my first payment exactly 3 weeks after filing. The key is making sure you certify for benefits every week even during the waiting period.

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I'm in a similar situation - filed my claim 10 days ago after being laid off from my marketing job. The uncertainty is really tough, especially with monthly expenses coming up. From what I've read on the DOL website, they recommend calling if your claim has been pending for more than 4 weeks, but getting through on the phone seems nearly impossible. Has anyone had luck with the online chat feature during business hours?

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Tate Jensen

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I tried the online chat feature twice last week and both times it said "all agents are busy" and disconnected me after waiting 45 minutes. The phone lines are definitely brutal - I've called probably 20 times and only got through once, but they were actually really helpful when I did reach someone. They explained that marketing job layoffs sometimes trigger additional verification since it's a field with a lot of contract work mixed in. Maybe try calling right when they open at 8am? That seems to be when most people have success.

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Lucas Parker

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I went through the same anxiety when I first started collecting! The reality is that NYS DOL is looking for unreported work income, not your legitimate savings. I had about $3,000 in my account when I filed and was worried they'd think I didn't need benefits, but it never came up. Your pre-unemployment savings are completely separate from your eligibility - the program is about replacing lost wages, not based on your assets. Just keep being honest on your weekly certifications about any work you do (or don't do) and you'll be fine. The stress isn't worth it - focus on your job search instead!

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Amina Toure

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This is exactly what I needed to hear! I've been losing sleep over this and you're absolutely right - I should be focusing my energy on job searching instead of worrying about something that isn't even an issue. It's reassuring to know that other people had similar amounts saved and it wasn't a problem. Thanks for sharing your experience!

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JacksonHarris

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I can relate to this anxiety so much! When I first started collecting unemployment benefits, I had similar concerns about my savings account. What helped me was actually calling the NYS DOL directly (though it took forever to get through) and asking this exact question. The representative explained that unemployment benefits are designed to replace lost wages from employment - they're not means-tested based on your assets or savings. As long as you're honestly reporting any work you do (or don't do) on your weekly certifications, your pre-existing savings won't affect your eligibility. The important thing is being truthful about your work status and any income you earn while collecting benefits. Don't let the worry consume you - you're doing everything right by filing your weekly claims properly!

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