New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

December is always slow bc of holidays. my friend who works at unemployment says they're super backed up this time of year

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Have you tried checking if there are any missing documents or verification steps? Sometimes they'll put your claim on hold without sending proper notifications. Log into your account and look for any red flags or action items that might be blocking approval. Also, if you're really desperate, some people have had luck contacting their local assembly member's office - they can sometimes help push things along with the DOL.

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anybody else notice how the website is always "under maintenance" when u need it most? 🤡

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fr fr its like they doing it on purpose 😭

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pro tip: try accessing it super early in the morning. way less issues

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Jamal Wilson

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Hey everyone! New to this community but dealing with the same issue. Applied back in March and got that "claim can be paid" text about 10 days ago. Still waiting on my first payment and honestly getting pretty anxious about it. Reading through all your experiences is really helpful - sounds like 3-4 weeks is pretty normal after getting that text? Going to keep certifying weekly like you all suggested and maybe try that claimyr service if nothing happens by next week. Thanks for sharing your stories, makes me feel less alone in this process! 🤞

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Welcome to the community @Jamal Wilson! You're definitely not alone in this - seems like the 3-4 week wait after that text is pretty standard based on what everyone's sharing here. I'm dealing with something similar myself, applied around the same time and just trying to stay patient. The advice about keeping up with weekly certifications seems really important. Hope your payment comes through soon! 🤞

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Daniel Rivera

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bruh same boat.... 8 weeks of pending 🤡

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hang in there king 👑

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Manny Lark

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Just went through this same nightmare! What finally worked for me was filing a complaint with the NY Department of Labor's ombudsman office. You can do it online and they actually respond within 48 hours. Also try calling the Albany office directly instead of the main number - sometimes they're less busy. Don't lose hope, took me 7 weeks but I eventually got all my back pay!

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Ruby Knight

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Just to add my 2 cents - I got my first payment exactly 5 business days after my first weekly certification was processed. Every week after that it was like clockwork, same day each week. Hang in there!

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I'm going through something similar right now - applied 10 days ago and still waiting for my first payment even though my claim shows approved. From what I've read on the NYS DOL website, first payments can take anywhere from 1-2 weeks after your initial certification is processed, especially if there's any backlog in their system. Have you tried calling the customer service line? I know it's hard to get through but sometimes they can give you a more specific timeline for when to expect your payment.

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Another thing to watch out for - make sure you're certifying for benefits on the right days. In NY you can usually certify starting Sunday for the previous week, and you have until the following Saturday to do it. If you miss your certification window, you could delay your payments even more. I learned this the hard way when I forgot to certify one week and had to wait an extra week to get back on track. Set a reminder on your phone!

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Omar Hassan

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This is really helpful advice! I had no idea about the certification window timing. So just to clarify - I can start certifying on Sunday for the week that just ended, and I have until the following Saturday to complete it? I want to make sure I don't mess this up since it sounds like missing even one week can cause delays.

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Just went through this myself a few months ago. The waiting period is real - it's basically NYS making you wait one full week before any payments start. But here's what helped me: download the NY.gov mobile app if you haven't already. It makes the weekly certifications way easier and you can check your payment status faster than the website. Also, if your monetary determination is complete, that's actually a good sign - means they've calculated your benefit amount. You should be able to see your weekly benefit amount in your account even if no payment date is showing yet. Hang in there, the first payment is always the most stressful to wait for!

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