Need phone number for NY governor's office to escalate unemployment claim issues - anyone have it?

The Governor's Office of Constituent Services is (518) 474-8390. They can sometimes help escalate DOL issues, but they're not directly connected to unemployment services. Before trying that route, have you tried contacting your local state assembly member or senator? They often have staff dedicated to helping constituents with unemployment issues and can be more effective than going through the governor's office. Also, when you're calling the regular DOL number, what time of day are you calling? I found that calling right when they open (8:00 AM) gives you a much better chance of getting through.

dont bother with governors office lol they just take ur info and say theyll pass it along. never heard back from them. waste of time

I was in the same situation last month. Couldn't get through for weeks and my claim had been pending for over 45 days. What finally worked for me was using Claimyr.com - it's a service that gets you through to an actual NY unemployment agent without the endless waiting. Seriously, I was connected in under 10 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE After trying everything else, this was the only thing that actually worked. My claim was fixed that same day once I finally spoke to someone.

I've been helping people with unemployment issues for years, and contacting your local state representatives is definitely more effective than the governor's office. Here's what I recommend: 1. Find your NY State Senator: https://www.nysenate.gov/find-my-senator 2. Find your Assembly Member: https://nyassembly.gov/mem/search/ 3. Contact BOTH offices and explain your situation 4. Be specific about your claim number, when you filed, and what issues you're experiencing 5. Request that they submit a legislative inquiry to DOL on your behalf Their constituent services staff have direct channels to DOL that bypass the regular phone system. This approach typically gets results within 3-5 business days for most of my clients.

The NY DOL phone system is absolutely BROKEN!! I spent 6 WEEKS trying to get someone on the phone about my claim last year. Governor's office was useless - they just take a message and nothing happens. I ended up having to show up IN PERSON at my local DOL office (even though their website says they don't handle claims in person!!!) and basically refused to leave until someone helped me. It was the only way I could get my issue fixed. The whole system is designed to make us give up!!

The govs office number is (518) 474-8390 but I tried it for my unemployment issue and they just took my info and said someone would call back. Nobody ever did. What finally worked was emailing my state senator. Got a call back from DOL within 2 days after that!

has anyone tried that website the other person mentioned? claimyr? sounds too good to be true honestly

To answer your follow-up question about contacting representatives - I recommend BOTH calling and emailing. Start with a phone call to both offices, then follow up with an email that includes your contact information and claim details. This creates two points of contact and makes it easier for their staff to track your case. Make sure you're very clear about: 1. How long you've been trying to reach DOL 2. The specific issue with your claim 3. Any deadlines or financial hardships you're facing They're motivated to help constituents, especially with unemployment issues, as these are high-priority cases for most NY representatives.

Just wanted to add that while representative offices are helpful, sometimes timing matters too. Monday mornings at 8:00 AM sharp can be effective for direct DOL calls. The phone queues reset over the weekend, and calling right when they open might get you through. If that fails, then definitely pursue the representative route as outlined above.