New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread has been super helpful! I'm dealing with a similar situation where I live in Pennsylvania but work in Manhattan. I was getting stressed about potentially filing in the wrong state and having to start over. It's reassuring to know that since my paychecks come from a NY employer and taxes were withheld for NY, I should definitely file with NYS Department of Labor. The interstate commuter situation is definitely more common than people think, especially in areas like NYC where people live across state lines for housing costs but work where the jobs are.

0 coins

@Lucy Taylor You re'absolutely right about the interstate commuter situation being super common! I m'in a similar boat - live in New Jersey but work in NYC. When I first lost my job last year, I made the mistake of calling both states trying to figure out where to file. Wasted so much time! The NY rule is really straightforward once you know it - if your W2 shows New York wages, that s'where you file. The NYS Department of Labor website actually has a pretty clear FAQ section about this exact scenario if anyone needs it in writing. It definitely helps reduce the stress when you know you re'doing it right from the start.

0 coins

Thanks for this thread! I'm in a similar situation - live in New Jersey but work in Brooklyn. I was getting conflicting advice from friends and family about which state to file with. Some people kept telling me to file in NJ since that's where I'm a resident, but based on what everyone's saying here, it sounds like NYS Department of Labor is definitely the right choice since that's where I've been earning wages and paying into the system. It's good to know this is such a common situation for tri-state area workers. I feel much more confident about filing now instead of second-guessing myself.

0 coins

same boat here, been on UI for 6 weeks and house hunting is on hold indefinitely. so frustrating when you know it's just temporary but lenders treat you like you're unemployable

0 coins

I work as a loan officer in NY and can shed some light on this. While unemployment does make approval more challenging, it's not automatically disqualifying. Many lenders will consider your wife's income as the primary qualifying income and may accept unemployment benefits as supplemental income with proper documentation from NYS Department of Labor. The key factors are: 1) Your wife's debt-to-income ratio on her salary alone, 2) Your credit scores and assets, 3) Documentation showing the layoff was company-related not performance-related, and 4) A reasonable timeline for returning to work. I'd recommend getting pre-qualified with 2-3 different lenders since policies vary significantly. Some are much more flexible with temporary unemployment situations, especially in construction where seasonal/cyclical layoffs are common.

0 coins

This is really helpful insight from someone in the industry! @ef7084b4b048 Do you think it would be worth mentioning to lenders upfront that construction layoffs are seasonal/cyclical? I'm wondering if that context might help them understand this isn't a performance issue. Also, when you say "reasonable timeline for returning to work" - what do lenders typically consider reasonable? Spring construction season should start picking up in the next 2-3 months here in NY.

0 coins

I was in almost the exact same situation last fall! My hours dropped from full-time to about 12-15 hours per week at my retail job. Filing for partial unemployment was honestly a lifesaver. The process is pretty straightforward - you apply just like you would for regular unemployment, but then each week when you certify, you report your actual earnings. The system automatically calculates how much benefit you get based on what you earned that week. One thing that surprised me was that I could still get some benefits even when I had a slightly better week with more hours. As long as your weekly earnings are below your maximum benefit amount, you'll get something. Just be patient with the initial application process - it took about 3 weeks for my first payment to come through, but once it was set up, the weekly claims were easy to do online.

0 coins

This is exactly what I needed to hear! Thank you for sharing your experience. The 3-week wait for the first payment is good to know - I was wondering how long the initial setup takes. It's reassuring to know that even if I have a better week with a few more hours, I might still get some benefit. I'm definitely going to start the application process this week.

0 coins

I'm currently going through this exact situation! My manufacturing job cut my hours from 40 to around 20 per week back in January. I was nervous about applying at first because I thought you had to be completely unemployed, but the partial unemployment benefit has been a huge help. One tip I wish someone had told me earlier - when you're reporting your weekly earnings, make sure you report your gross pay (before taxes), not your take-home pay. I made that mistake in my first few certifications and had to correct it later. Also, keep detailed records of your hours and pay stubs because NYS Department of Labor may ask for verification. The weekly certification process becomes routine once you get used to it - I just do mine every Sunday morning now. Don't let anyone make you feel bad about using this benefit - it's exactly what it's designed for when your employer reduces your hours through no fault of your own.

0 coins

My cousin quit her job last month because her employer kept changing her shift times with no notice and she couldn't arrange childcare. She's going through the adjudication process now but her case worker told her that sudden schedule changes without reasonable notice can sometimes qualify as good cause, especially if you have dependent care responsibilities. Every situation is different though so definitely don't quit without talking to someone first.

0 coins

I went through something similar with a retail job where management was making my work environment unbearable. One thing that really helped my case was keeping a detailed log of every incident - dates, times, witnesses present, and exactly what was said or done. I also saved all communications (texts, emails, schedule changes) and took photos of any written notices or schedules they posted. When I finally quit and applied for UI, having that documentation made all the difference. The adjudicator could see a clear pattern of problematic behavior from my employer. Also, make sure you exhaust all internal options first - file complaints with HR in writing (not just verbal), follow your company's grievance procedure if they have one, and keep copies of everything. NYS Department of Labor really wants to see that you tried to resolve things before quitting. It's frustrating but worth doing if you want the best shot at getting benefits approved.

0 coins

Just to add some helpful information: You can check what you've already had withheld by logging into your NY.gov account, going to Unemployment Services, and selecting 'Payment History.' This will show each payment with tax withholding amounts. If you're concerned about whether you've withheld enough, speaking with a tax professional now rather than waiting until tax season might be worthwhile.

0 coins

That's super helpful! I just checked my payment history and see they're taking out about $37 each week for federal taxes. I guess I need to put aside another $15-20 for state taxes. Better start a separate savings account for this...

0 coins

Just wanted to chime in as someone who went through this exact confusion last year! I also got mixed up thinking unemployment wasn't taxable anymore. What really helped me was setting up automatic transfers - every time I get my unemployment payment, I immediately move 15% to a separate "tax savings" account (10% for federal, 5% for state). That way I don't even see that money and won't be tempted to spend it. When tax time comes around, I'll have more than enough set aside and might even get a small refund. It's been a lifesaver for budgeting!

0 coins

That's such a smart system! I'm definitely going to steal that idea. I've been terrible at saving money for taxes in the past - having it automatically moved out of sight sounds perfect. Do you use a regular savings account for your tax money or something special? I'm worried about accidentally dipping into it if it's too easy to access.

0 coins

Prev1...385386387388389...1378Next