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That's fantastic news! So glad you got it resolved. This thread is going to be super helpful for others dealing with the same issue. The "waiting week suspension flag" explanation really cleared things up for everyone. Thanks for updating us - it's always great to hear when these problems actually get fixed!
This is such a relief to read! I've been following this thread because I'm dealing with a similar situation - my claim has been stuck for 3 weeks now. Seeing that there's actually a specific name for this issue ("waiting week suspension flag") and that it can be resolved gives me hope. I'm definitely going to try the Claimyr service and use the exact terminology when I call. Thanks for sharing your success story!
Amazing outcome! This whole thread is like a masterclass in navigating NY unemployment issues. The fact that @Morgan Washington provided such detailed insider knowledge about the "waiting week suspension flag" was incredibly valuable. And @Anna Stewart's Claimyr recommendation seems to be a game-changer for actually getting through to agents. It's frustrating that this kind of technical glitch is so common, but at least now we know exactly what to ask for when calling. Definitely bookmarking this thread for future reference - this should be required reading for anyone dealing with NY unemployment claims!
Absolutely agree! This thread should definitely be saved as a reference. I'm new to this community but dealing with unemployment issues myself, and seeing how everyone came together to help @Gavin King figure this out is amazing. The step-by-step guidance from @Morgan Washington was incredibly detailed - having someone who actually works in the system explain the technical side made all the difference. And the Claimyr tip from @Anna Stewart seems like such a lifesaver for getting past those endless busy signals. It s sad that'navigating unemployment benefits requires this much detective work, but threads like this really show the power of community knowledge sharing!
being in school full time can also disqualify you unless you meet certain exceptions. NYS Department of Labor wants to see that you're available for full time work
Another important disqualifier to be aware of is if you're receiving certain types of pension or retirement income - NYS Department of Labor will reduce or deny benefits depending on how much you're getting and whether your employer contributed to it. Also, if you're not a US citizen or don't have work authorization, that can disqualify you even if you were working legally before. The key thing is to be completely honest on your application because any false information is considered fraud and will definitely disqualify you.
honestly the whole system is designed to trip you up and deny claims. they'll find any excuse to say no. even if you qualify they'll put you through adjudication hell for months. just be prepared for a fight
File your claim as soon as possible even if you're not sure about eligibility. It's better to apply and get denied than to wait and miss out on benefits you're entitled to. The worst they can say is no, but if you don't apply you definitely won't get anything.
@Diego Fisher is absolutely right about filing ASAP. I was in a similar situation last year - worried about old issues affecting my claim but my lawyer friend told me the same thing. The application deadline is strict but you can always appeal a denial. Plus filing starts your claim date even if there are delays with severance or other issues. Don t'let fear of rejection stop you from trying.
Glad you got it sorted out! The VPN issue is actually pretty common with ID.me - their system flags VPN traffic as potentially suspicious which can cause verification to stall. For anyone else reading this thread who might be stuck at the same spot, here's a quick checklist that usually helps: ✓ Use Chrome or Firefox (avoid Safari/Edge) ✓ Set browser zoom to 100% ✓ Disable VPN and any privacy extensions temporarily ✓ Use natural lighting or a bright lamp ✓ Make sure all four corners of your ID are visible in the photo ✓ Clear browser cache before starting If you're still having issues after trying these steps, the video verification call option through ID.me support is usually the fastest backup solution. The whole process has definitely gotten more reliable over the past year, but these technical hiccups still happen occasionally.
This is such a helpful checklist! I wish I had seen this earlier - would have saved me hours of frustration. The VPN thing especially makes sense now that you mention it. I bet a lot of people don't realize that could be causing issues. Thanks for putting together such a clear troubleshooting guide for anyone else who runs into this problem!
Just wanted to chime in as someone who works in tech support - the ID.me verification issues you experienced are super common and it's great that you got it resolved! For future reference, another thing that can cause problems is having multiple tabs open with the same site. ID.me sessions can conflict with each other if you have the NY unemployment portal open in multiple browser tabs. Also, if anyone is still having trouble after trying all the browser fixes mentioned here, you can actually call ID.me support directly at 1-855-438-3291. Their phone support is usually faster than the chat option, especially during business hours. They can walk you through the verification process step by step or set up the video call verification immediately. The whole system definitely needs to be more user-friendly, but at least there are workarounds when it gets stuck!
Vince Eh
honestly the amount varies SO much depending on what you were making before. my friend who worked retail got like $200 a week but my other friend who worked at a bank got almost $500. it's all about your previous earnings
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Noah huntAce420
I'm in a similar situation - just got laid off from my accounting job making $48k. From what I've researched, NY unemployment benefits are calculated at roughly 50% of your average weekly wage from your highest earning quarter during the "base period" (usually the first 4 of the last 5 completed quarters before you file). With your $52k salary, you should qualify for around $400-450 per week, which is actually more manageable than I initially thought. The maximum weekly benefit in NY for 2025 is $504. One tip I learned - file your claim immediately even if you're not sure about all the details, because any delays can cost you money and there's a one-week waiting period before payments start.
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Anastasia Popov
•This is really helpful info, thanks! I'm also wondering - do you know if there are any additional resources or programs available for people who were laid off versus those who quit or were fired? I keep hearing different things about eligibility requirements and wasn't sure if being laid off gives you any advantages in the process.
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