Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The whole ny unemployment system is DESIGNED to be user-unfriendly. They make it so hard to reach humans that people just give up and don't collect benefits they're entitled to. It's infuriating but true.
I feel your pain! Made a similar mistake last year where I accidentally said I was available for part-time work only instead of full-time. Here's what finally worked for me: I called the main number (800-833-3000) at exactly 8:00am on a Tuesday and got through after about 90 minutes on hold. The key was calling RIGHT when they opened and being super persistent. Also, keep detailed notes of every call attempt - date, time, how long you waited, what happened. If you still can't get through after a week, contact your local state assembly member's office. They have staff specifically for helping with unemployment issues and can escalate your case. Don't panic about fraud accusations - they know their phone system causes these mistakes and as long as you're actively trying to fix it, you should be fine. Keep certifying your weekly benefits correctly while you work on fixing this!
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Just to add - make sure you have all your employment information ready when you file. The NYS Department of Labor will need your last employer's details, your wages for the past 18 months, and the reason for separation. Having everything organized will make the process much smoother.
As someone who recently went through this process, I can confirm what others have said - file immediately! There's no grace period in NY. I filed my claim the Monday after my last day of work and was able to get benefits for that first week. The online system at labor.ny.gov is actually pretty straightforward once you get started. One thing I wish I had known is that you can file your initial claim even if you don't have all your previous employer information perfectly organized - you can always update details later, but you can't go back and claim weeks you missed filing for.
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The restaurant industry is rough right now but there are jobs out there. Focus on your weekly claims and job search requirements and you should be fine for the 26 weeks. Just stay on top of everything with NYS Department of Labor.
Hey Victoria, sorry to hear about your layoff! The 26 weeks is correct for NY unemployment benefits. Since you worked full-time for 2 years at your restaurant job, you should definitely qualify for the full duration. Just make sure to file your weekly certifications on time every week - you can usually do this online through the NY.gov website. Also keep track of your job search activities (3 per week minimum) because they do audit those records. The restaurant industry has been picking up lately, so hopefully you'll find something before your benefits run out. Good luck!
Thanks Ella! That's really reassuring to hear. I was worried I might not qualify since I'm still pretty new to all this unemployment stuff. Good to know about filing weekly online - is there a specific day of the week I need to do it by or can I do it anytime during the week?
You typically need to file your weekly certification by Sunday of each week for the previous week. So if you're claiming benefits for the week of Monday-Sunday, you'd file that certification by the following Sunday. The NY.gov system usually opens up for weekly certifications on Sunday mornings and you have until Sunday night to complete it. I'd recommend setting a reminder on your phone so you don't accidentally miss a week - that's money you can't get back!
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Congratulations on the new job! Just make sure you keep all your employment documentation in case NYS Department of Labor needs to verify anything later. It's always better to be over-prepared when dealing with unemployment claims.
Just want to add that you should also make sure to update your contact information with NYS Department of Labor if your employment status changes, especially if you get employer-provided health insurance. They sometimes need to verify benefit eligibility and having current info helps avoid any delays or complications. Also, if this new job doesn't work out for any reason, you'll want to have everything properly documented to potentially reopen your claim later.
Marcus Patterson
The whole system is rigged against small businesses IMO. We pay these huge taxes and then when we actually need to contest a fraudulent claim it takes months to get through to anyone at NYS Department of Labor. Meanwhile our rates keep going up because of claims we shouldn't even be charged for!
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Lydia Bailey
•I feel you on this. We had someone file a claim after we fired them for stealing and it still took forever to get it sorted out.
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Gabriel Graham
For what it's worth, you can also appeal your experience rating if you think it's incorrect. I had to do this once when claims from a previous business acquisition were incorrectly attributed to our account. The process isn't fun but it's possible to get adjustments made. Just make sure you have good documentation of your payroll and employment records. The key is understanding that the system is meant to be self-balancing - employers who rarely have claims subsidize those who have more frequent layoffs.
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