New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The whole ny unemployment system is DESIGNED to be user-unfriendly. They make it so hard to reach humans that people just give up and don't collect benefits they're entitled to. It's infuriating but true.

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I feel your pain! Made a similar mistake last year where I accidentally said I was available for part-time work only instead of full-time. Here's what finally worked for me: I called the main number (800-833-3000) at exactly 8:00am on a Tuesday and got through after about 90 minutes on hold. The key was calling RIGHT when they opened and being super persistent. Also, keep detailed notes of every call attempt - date, time, how long you waited, what happened. If you still can't get through after a week, contact your local state assembly member's office. They have staff specifically for helping with unemployment issues and can escalate your case. Don't panic about fraud accusations - they know their phone system causes these mistakes and as long as you're actively trying to fix it, you should be fine. Keep certifying your weekly benefits correctly while you work on fixing this!

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This is really solid advice! I'm definitely going to try calling right at 8am tomorrow. The part about contacting the assembly member's office is something I hadn't thought of - do you happen to know how to find out who represents your district? And thanks for the reassurance about the fraud thing, that was really stressing me out.

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Just to add - make sure you have all your employment information ready when you file. The NYS Department of Labor will need your last employer's details, your wages for the past 18 months, and the reason for separation. Having everything organized will make the process much smoother.

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As someone who recently went through this process, I can confirm what others have said - file immediately! There's no grace period in NY. I filed my claim the Monday after my last day of work and was able to get benefits for that first week. The online system at labor.ny.gov is actually pretty straightforward once you get started. One thing I wish I had known is that you can file your initial claim even if you don't have all your previous employer information perfectly organized - you can always update details later, but you can't go back and claim weeks you missed filing for.

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This is really helpful advice! I'm in a similar situation and was hesitating about filing because I thought I needed to gather all my paperwork first. Good to know I can start the process and update information later. Did you face any issues with the initial filing, or was it pretty smooth once you got started?

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The restaurant industry is rough right now but there are jobs out there. Focus on your weekly claims and job search requirements and you should be fine for the 26 weeks. Just stay on top of everything with NYS Department of Labor.

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Hey Victoria, sorry to hear about your layoff! The 26 weeks is correct for NY unemployment benefits. Since you worked full-time for 2 years at your restaurant job, you should definitely qualify for the full duration. Just make sure to file your weekly certifications on time every week - you can usually do this online through the NY.gov website. Also keep track of your job search activities (3 per week minimum) because they do audit those records. The restaurant industry has been picking up lately, so hopefully you'll find something before your benefits run out. Good luck!

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Thanks Ella! That's really reassuring to hear. I was worried I might not qualify since I'm still pretty new to all this unemployment stuff. Good to know about filing weekly online - is there a specific day of the week I need to do it by or can I do it anytime during the week?

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Congratulations on the new job! Just make sure you keep all your employment documentation in case NYS Department of Labor needs to verify anything later. It's always better to be over-prepared when dealing with unemployment claims.

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Just want to add that you should also make sure to update your contact information with NYS Department of Labor if your employment status changes, especially if you get employer-provided health insurance. They sometimes need to verify benefit eligibility and having current info helps avoid any delays or complications. Also, if this new job doesn't work out for any reason, you'll want to have everything properly documented to potentially reopen your claim later.

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That's really good advice about keeping documentation and updating contact info! I didn't even think about the health insurance aspect. Quick question - if I do need to reopen my claim later, is there a time limit on how long after closing it I can do that? Or do I have to start completely over with a new application?

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the my.ny.gov site is such a mess, half the time the links don't even work right. i always have to try logging in like 3 times before it actually lets me see my unemployment stuff. but yeah once you get in its under unemployment services then account info

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I've been having issues getting through to anyone at NYS Department of Labor about my claim status. Phone lines are always busy and the online message system never gets responses. Has anyone found a better way to actually talk to someone? I've been trying for weeks to get clarity on why my claim is still in adjudication.

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Just wanted to add that you can also download the mobile app for my.ny.gov which sometimes works better than the website. I use it to check my payment dates and do my weekly claims when I'm not at my computer.

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Didn't know there was an app! Is it called my.ny.gov or something else?

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Yes it's just called 'my.ny.gov' in the app store. Has the same blue and white logo as the website.

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