New York Unemployment

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Ask the community...

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I'm a new mom who went through this exact situation in NY just 8 months ago! Reading through all these responses brings back so many memories of the stress and confusion. I want to add one more piece of advice that really helped me: when you do get through to speak with someone at NYSDOL, ask them to put notes in your file about what they told you. Sometimes different representatives give conflicting information, and having official notes in your case file can prevent issues later if someone else reviews your claim. Also, I see people mentioning the Claimyr service - I used it too and it was a lifesaver. Just make sure when you do connect with an agent through any method that you clearly explain your situation as "my employer permanently filled my position while I was on approved medical leave" rather than leading with "I had a baby." The framing really matters for how they categorize your claim. One last thing - if you end up having to appeal a decision (hopefully you won't!), consider reaching out to your local legal aid society. Many have employment law volunteers who can help with unemployment appeals at no cost. You've got this, and congratulations on your little one! The bureaucracy is frustrating but you deserve these benefits.

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Ava Harris

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This is such valuable advice from someone who recently went through the exact same situation! The tip about asking them to put notes in your file is brilliant - I hadn't thought about the potential for getting conflicting information from different representatives, but that makes total sense. Your point about framing the conversation as "employer permanently filled my position while on approved medical leave" rather than leading with the baby aspect is really important too. It's all about how you present the facts to fit the legal requirements for unemployment benefits. I'm definitely going to keep that legal aid society resource in mind just in case - it's good to know there are free options available if things get complicated with appeals. Thank you for sharing your experience and for the encouragement! It's so helpful to hear from moms who have successfully navigated this process.

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Madison King

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This thread has been absolutely incredible! As a new mom myself (baby is 7 weeks old), I can't thank everyone enough for sharing such detailed and helpful advice. I'm in a very similar situation - my employer hired someone permanent while I was on unpaid leave, and I've been so confused about whether I could qualify for unemployment benefits. Reading through all these experiences has been eye-opening. The key points I'm taking away are: 1) Frame it as "lack of work" since my position was eliminated, not as leaving for personal reasons, 2) Make sure I have medical clearance to work before filing, 3) Document everything including job applications and communications with my employer, and 4) Be persistent with the system whether calling early morning or using services like Claimyr. What really struck me is how many of us are dealing with the exact same situation but didn't know our rights. It's frustrating that this information isn't more readily available, especially when new parents are already overwhelmed. The fact sheet mentioned by Jay and the professional confirmation from Zara give me so much more confidence that this is a legitimate claim. I'm planning to file my application this week using all the strategies shared here. This community has turned what felt like an impossible bureaucratic nightmare into a manageable process with clear steps. Thank you all for being so generous with your time and knowledge - you're helping so many families during a really challenging time!

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@Mateo Sanchez - I went through this exact situation about 6 months ago. First thing you should do is log into your my.ny.gov account and check your "Benefit Year" dates - it'll show when your current benefit year ends. If it's been a full year since you first filed, you might be eligible for a new benefit year if you worked enough during that time. The key is whether you have sufficient wages in quarters that weren't used for your original claim calculation. Even if you only worked part-time or had a brief job during your benefit year, those wages could potentially qualify you for a new claim. Don't give up - many people don't realize they might be eligible for a second benefit year!

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Josef Tearle

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@Zara Rashid This is such a relief to hear! I was really worried about having a gap in income while waiting to figure this out. Just to clarify - when you say you can file as soon as benefits are exhausted, did you file online through the regular unemployment application or is there a specific process for filing a second claim? Also, did you have to provide all the same documentation again like (proof of identity, work authorization, etc. or) does the system already have that from your first claim? I want to make sure I have everything ready to go so there aren t'any delays in processing.

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Sarah Ali

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@Zara Rashid This is such valuable information! I m'in a similar boat - my benefits just ended but I worked a seasonal job for about 4 months during my benefit year. Quick question: when you filed your new claim, did you use the same online portal or did you have to call? I m'dreading having to get through to someone on the phone if that s'the only option. Also, did they automatically calculate your new base period wages or did you have to provide additional documentation from your part-time work? Really appreciate everyone sharing their experiences here - makes this whole confusing process feel a bit less overwhelming!

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I'm in a similar situation right now - my benefits ran out 3 weeks ago and I'm scrambling to figure out my options. Reading through all these responses is really eye-opening, especially about potentially qualifying for a new benefit year. I had no idea that wages earned during my benefit period could count toward a new claim! I worked a temporary holiday job for about 6 weeks in December while still collecting partial benefits. Now I'm wondering if those wages might be enough to establish a new base period. Has anyone here had success with relatively small amounts of wages from temporary work counting toward a new claim? I'm going to check my my.ny.gov account tonight to see my benefit year dates and wage history. Really grateful for all the detailed info everyone shared - this community has been more helpful than any official NYS website!

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Andre Laurent

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my status been stuck like this for a month now bruh 😭

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try calling them! use claimyr.com if u cant get through, worked for me

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I'm in the exact same boat right now! My status changed to "determining benefits" about a week ago and I've been refreshing the portal like crazy. Reading through these comments is giving me some hope though - sounds like it's usually a good sign when you get to this stage. Really appreciate everyone sharing their experiences here, helps calm the nerves a bit 😅

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Sean Murphy

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hey does anybody know where to find your employer's EIN if you don't have it? my old boss won't answer my texts

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Aisha Rahman

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You can find your employer's EIN on your W-2 form (box b). If you don't have that, you can check your paystubs as it's sometimes listed there. As a last resort, if you've filed taxes for that job, you can get a tax return transcript from the IRS which will show the EIN.

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This is super helpful to know it's a widespread issue! I was freaking out thinking I somehow messed up my claim. Just got hit with the same "break in claim" questions today even though I've been certifying every week since I started my claim in December. The system asked for my return to work date (which doesn't exist) and employer EIN. I ended up putting my last employer's info like others suggested. Fingers crossed my payment goes through in the next few days. Really wish NYSDOL would put up a notice about this glitch on their website so people don't panic!

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I remember seeing this status and panicking because 'closed' sounded bad to me lol. But yeah it's actually the opposite - it means the issue that was holding up your claim is now closed/resolved. The level system just indicates how complex the review was.

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Same here! I thought closed meant they closed my whole claim. The wording is really confusing.

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I had the same exact status show up about two months ago and was just as confused! "Issue closed level 1" basically means whatever flag or issue was preventing your claim from processing has been reviewed and resolved at the first level of adjudication. In my case, it was related to them verifying my work history. Once I saw that status, my pending weekly certifications were released for payment within about 4-5 business days. The "level 1" part just indicates it didn't require escalation to more senior adjudicators - so it's actually a pretty straightforward resolution. You should be all set!

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