New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
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@Dylan Fisher - I was in the same boat when I started my first job! It's really confusing because we're so used to seeing all these deductions that you naturally assume unemployment would be one of them. The key thing to remember is that unemployment insurance is essentially insurance that your employer buys to protect their workforce - kind of like how they might provide health insurance or workers' comp. The NYS Department of Labor collects these employer contributions and uses them to fund the whole unemployment benefits system. So when you or a coworker eventually needs to file a claim, those benefits are coming from a pool of money that employers across the state have been paying into, not from your individual contributions.

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@Yara Campbell That s'such a great way to explain it! I never thought about it like employer-provided insurance before. It really does make the whole system make more sense when you frame it that way. I m'definitely going to remember that explanation - unemployment insurance is basically like workers comp' or health insurance that the employer provides, just administered by the state instead of a private insurance company.

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Just wanted to chime in as someone who recently went through the NY unemployment system - it's definitely confusing at first! Like everyone else said, you won't see unemployment deductions on your paystub because employers pay 100% of those taxes. When I was laid off last year, I was surprised to learn that I was eligible for benefits even though I'd never "paid into" the system directly. The NYS Department of Labor basically acts as the middleman - they collect from employers and distribute to eligible workers. One thing that might help you understand your paystub better is to look for that SDI (State Disability Insurance) deduction that @Alfredo Lugo mentioned - that's about the only state insurance program that does come out of your paycheck in NY. Everything else like unemployment is on the employer side.

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Mei Wong

@Elin Robinson Thanks for sharing your experience! It s'really reassuring to hear from someone who actually went through the process. I was honestly worried that since I wasn t'paying "into unemployment," I might not be eligible if something happened to my job. But it sounds like the system is designed to cover all workers regardless of whether we see those deductions on our paystubs. Did you find the application process with the NYS Department of Labor straightforward, or were there any gotchas I should know about for the future?

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just a heads up the rules change sometimes so whatever you find online might be outdated... always verify with current NYS Department of Labor guidance

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Also worth mentioning that certain non-profit organizations may have different UI tax requirements - some 501(c)(3) organizations can elect to reimburse the state directly for unemployment benefits paid to their former employees instead of paying regular UI taxes. And clergy members are typically exempt from UI coverage unless they specifically elect coverage. The NYS Department of Labor publication "Employer's Guide to Unemployment Insurance" has all these details, though like someone mentioned, make sure you're looking at the most current version since rules do change.

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Thanks for mentioning the non-profit exemption! I didn't know about that option. Do you know if there's a minimum size requirement for non-profits to qualify for the reimbursement method instead of regular UI taxes? And is there a deadline to make that election with NYS Department of Labor?

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@e25bcdc944e7 That's really helpful info about non-profits! I'm actually running a small charitable organization and had no idea about the reimbursement option. Do you happen to know if there are any advantages or disadvantages to choosing reimbursement over regular UI tax payments? I'm wondering if it ends up being more or less expensive in the long run, especially for smaller non-profits that don't have many former employees filing claims.

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I'm going through the exact same thing right now! Filed about 6 weeks ago, sent everything back immediately, and my adjudication closed last week but I'm still stuck on pending. It's been so stressful not knowing what's happening or when I might actually see any money. Reading through everyone's experiences here is honestly such a relief - sounds like this waiting period after adjudication closes is totally normal and most people eventually get their backpay once the system catches up. I've been doing my weekly certifications religiously and checking that payment history tab way too much (probably like 5 times a day lol). Based on what everyone's sharing, it seems like anywhere from a few days to 3 weeks is pretty typical for payments to start processing after adjudication closes. Definitely going to look into that claimyr service if I don't see any movement in the next week - $20 seems totally worth it for some actual answers instead of just wondering what's going on. Thanks so much @Miguel Castro for posting this and thanks to everyone sharing their timelines and advice! It really helps to know we're all going through this together. Fingers crossed we all see some positive updates soon! 🤞

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@Hannah White I m'literally going through the exact same timeline as you! Filed 6 weeks ago and my adjudication just closed a few days ago but still stuck on pending. It s'driving me absolutely crazy not knowing when payments will start but everyone s'experiences here are giving me so much hope. Sounds like we just need to hang tight for another week or two based on what people are sharing. I ve'been checking that payment tab obsessively too - glad I m'not the only one lol. That claimyr service definitely seems worth trying if we re'still stuck much longer. Hopefully we both get some good news soon! The waiting game is brutal but at least we know this is normal 🙏

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Been in this exact situation for the past 2 weeks! My adjudication closed but I'm still showing pending status. I called the DOL office in Albany directly (found their local number online) and surprisingly got through after only 30 minutes on hold. The rep told me that once adjudication closes, it typically takes 7-21 business days for payments to process depending on their current backlog. She also mentioned that as long as you keep certifying weekly, you'll get all your backpay retroactively once it goes through. The key is just being patient - the system is slow but it does work eventually. Keep your head up everyone! 💪

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I'm currently going through this process too and the waiting is so stressful! From everything I've read here, it sounds like 2-3 weeks after the waiting week is pretty standard, but some people are waiting longer. The most important thing seems to be keeping up with those weekly certifications - don't skip any even if nothing shows up yet. I've been setting reminders on my phone so I don't forget. Also keeping screenshots of everything just in case. The determination letter is definitely a good sign though - means you're approved and it's just a matter of waiting for the system to process everything. I know it's easier said than done, but try not to stress too much. Bills are scary but you're through the hardest part! 💪

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Thanks for the encouragement! You're absolutely right about keeping up with those weekly certifications - I've been setting phone reminders too because I'm so paranoid about missing one. It's reassuring to hear that the determination letter is a good sign. I'm definitely trying to stay positive, but you know how it is when bills are looming! 😅 At least we're all in this together and can share our experiences. Hopefully we'll all be celebrating our first payments soon! 🤞

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NeonNomad

I'm going through the exact same thing right now! Just got my determination letter earlier this week and finished my waiting week yesterday. The stress is real - constantly checking my account and the NYSDOL website hoping to see some movement 😅 From reading everyone's experiences here, it sounds like 2-3 weeks is pretty typical, though some folks have waited longer. I'm making sure to certify every single week and keeping all my confirmation numbers just in case. One thing that's helping me cope is setting realistic expectations based on what everyone's sharing here. The uncertainty is definitely the hardest part, but it's comforting to know so many people have been through this exact process and gotten their payments eventually. Thanks to everyone for sharing their timelines and tips - it really helps to know we're not alone in this waiting game! Fingers crossed we all see our payments soon 🤞

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Anyone else feel like they're screaming into the void every time they try to contact NYDOL? I swear, it's easier to get ahold of bigfoot than an actual human being there 🙄

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LOL truth. I'm pretty sure their 'contact center' is just a bunch of pigeons pecking at keyboards at this point.

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Hey now, don't insult the pigeons like that. They'd probably be more efficient 😂

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Just went through this process myself last month! The waiting is definitely the worst part. A few things that helped me: 1) Set up text/email alerts on your account so you don't miss any updates, 2) Keep a folder with all your employment docs organized and ready, 3) Screenshot everything when you submit - the system can be glitchy and you want proof of what you submitted. Also, don't panic if you don't hear back right away. I know people who got approved after 4 weeks and others who waited 8+ weeks. The inconsistency is frustrating but just keep certifying weekly and checking your account. You got this! 💪

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