New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Wilson

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the my.ny.gov site is such a mess, half the time the links don't even work right. i always have to try logging in like 3 times before it actually lets me see my unemployment stuff. but yeah once you get in its under unemployment services then account info

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QuantumLeap

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I've been having issues getting through to anyone at NYS Department of Labor about my claim status. Phone lines are always busy and the online message system never gets responses. Has anyone found a better way to actually talk to someone? I've been trying for weeks to get clarity on why my claim is still in adjudication.

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I've had luck calling the NYS DOL phone line first thing in the morning right when they open at 8 AM - seems like that's when you have the best chance of getting through. Also try calling on Tuesday or Wednesday, Monday and Friday are usually the worst days. If you still can't get through, you can try visiting your local Career Center in person - they sometimes have direct lines to help resolve adjudication issues.

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Malik Johnson

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Just wanted to add that you can also download the mobile app for my.ny.gov which sometimes works better than the website. I use it to check my payment dates and do my weekly claims when I'm not at my computer.

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Amina Diop

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Didn't know there was an app! Is it called my.ny.gov or something else?

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Malik Johnson

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Yes it's just called 'my.ny.gov' in the app store. Has the same blue and white logo as the website.

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Kaitlyn Otto

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I'm dealing with the exact same issue right now! Filed 4 weeks ago, approved, but no card. Called every day this week and can't get through. The frustration is real. I saw someone mention contacting your state rep - definitely going to try that. Also going to look into that claimyr service people are talking about. We shouldn't have to jump through this many hoops just to get what we're entitled to. Hang in there, hopefully we both get our cards soon! 🤞

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Chloe Delgado

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Ugh yes, solidarity! 😫 It's so maddening that we have to become detectives just to get our own benefits. I'm definitely going to try the state rep route too - seems like multiple people have had success with that. Let me know if the claimyr thing works out for you! We've got this 💪

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Jacob Lewis

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I'm going through the exact same nightmare! Applied 3.5 weeks ago, got approved, but still no debit card. I've called probably 50+ times and either get disconnected or stuck in phone tree purgatory. What's really frustrating is that my online account shows payments have been "issued" but obviously I can't access them without the card. I'm going to try some of the suggestions here - especially contacting my assembly member and that claimyr service. It's ridiculous that we have to become professional phone warriors just to get basic unemployment benefits. Thanks everyone for sharing your experiences, at least I know I'm not alone in this mess! 🙃

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Just want to say this is exactly why the unemployment system exists - for situations where people lose employment through no fault of their own. A rescinded job offer definitely falls into that category. Don't feel bad about filing, you paid into this system and deserve the benefits when you need them.

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Justin Chang

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This exact thing happened to me about 8 months ago and I was so worried about filing, but it turned out to be much smoother than I expected. The key is being upfront about everything when you file your initial claim. NYS Department of Labor actually has a section in their application where you can explain unusual circumstances like this. I included all the dates - when I got the offer, when I accepted, when they rescinded it, and attached screenshots of all the emails. My claim was approved without any issues and I didn't even need to go through adjudication. The whole "through no fault of your own" thing definitely applies here since the employer made the decision to pull the offer due to their budget problems, not anything you did wrong.

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Omar Zaki

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UGH the whole overpayment system is so frustrating! Half the time their own system glitches cause these issues but WE have to pay for THEIR mistakes. Sorry not helpful but just needed to vent because I'm going through similar BS with NYS Department of Labor right now.

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Emma Wilson

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I understand the frustration, but most overpayments happen due to unreported work income or eligibility issues rather than system errors. That said, if you genuinely believe it's an error, definitely appeal it.

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Carmen Ortiz

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I went through this exact same situation last year with a $3,200 overpayment. The NYS DOL definitely cannot just drain your bank account without warning - that's not how their process works. They'll first send you multiple notices giving you options to either appeal or set up a payment plan. I was terrified they'd take all my money too, but they actually worked with me on a $150/month payment plan that I could afford. The important thing is to respond to their letters and communicate with them. If you ignore it completely, that's when they can eventually pursue more aggressive collection methods, but even then they have to go through legal channels first. Don't panic about your rent money - you have time to work this out properly.

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Paige Cantoni

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I certified last Sunday before a holiday Monday and my payment actually hit my account on Wednesday around 2am. So i think you'll probably see yours Tuesday night/Wednesday morning.

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Oliver Brown

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I've been dealing with this exact situation for months now. The pattern I've noticed is that if you certify on Saturday before a holiday Monday, your payment will typically hit Wednesday morning instead of the usual Tuesday. The system processes everything Sunday night, but since Monday is a federal holiday, banks don't process ACH transfers until Tuesday, which means you see the money Wednesday. It's super frustrating when you're counting on that money for bills! I've started planning around this by always assuming holiday delays will happen. Hope this helps you plan better for next time!

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