New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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The whole partial unemployment thing is such a nightmare with NYS Department of Labor. I've been dealing with this for months and they keep changing how much they deduct from my benefits. Sometimes I think they just make it complicated on purpose to discourage people from filing claims.

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I feel you on this. The system is definitely not user-friendly and the rules seem to change constantly.

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I went through something similar last year with NYS Department of Labor. The key thing to remember is that you need to report your reduced hours as "part-time work" on your weekly claim, not as residual pay. Residual pay is specifically for things like final vacation payouts or severance after you've completely separated from employment. Since you're still getting some hours (even if it's just 4 per week), you're considered partially unemployed. Make sure to report those earnings exactly - don't round up or down. The system will automatically calculate your partial benefit amount. Also keep all your pay stubs as documentation in case they audit your claim later.

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This is really helpful, thank you! I've been so worried about messing up my claim. Just to confirm - when I report my 4 hours of work, should I put the gross amount I earned or after taxes? And do you know if there's a minimum number of hours I need to work before it affects my benefits at all?

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just wanted to say good luck with your claim! nonprofit work is really important and its good that you can get benefits while you look for something new

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I went through this same situation last year when I got laid off from a nonprofit arts organization in Brooklyn. The uncertainty was really stressful! But like others have said, most nonprofits in NY do pay into the unemployment system. I was able to file my claim online and got approved pretty quickly. One tip - when you file, make sure to list your job title exactly as it appeared on your pay stubs. The NYS Department of Labor system can be picky about matching employment records. Also keep copies of everything you submit because sometimes they'll ask for documentation later during the review process. Hope this helps and hang in there!

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This is really helpful advice! I'm also dealing with a nonprofit layoff situation and the tip about matching job titles exactly is something I wouldn't have thought of. Did you run into any issues with the work search requirements while looking for nonprofit positions? I'm worried that there might not be enough similar openings to meet the weekly requirements since nonprofit jobs seem less common than regular corporate positions.

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UPDATE: I finally got through to someone on the phone! The agent confirmed that my certification DID go through on their end, even though the website wasn't showing it correctly. She said they're aware of the display issue affecting some accounts and are working to fix it. My payment should process normally despite the website glitch. Such a relief! Thanks everyone for your help and suggestions.

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That's great news! Glad you got it resolved. This is a good reminder for everyone to keep documentation (like your screenshot) of completed certifications just in case.

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Glad it worked out but SO ANNOYING we have to deal with this!! They need to FIX THEIR SYSTEM instead of making us waste hours calling them!

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So glad you got this resolved @Harold Oh! I've been following this thread because I'm dealing with something similar right now. My certification from Sunday isn't showing up either and I was starting to panic. Your experience gives me hope that it's just a display issue and not actually lost in the system. I'm going to try calling tomorrow morning armed with all the advice from this thread. Thanks to everyone who shared their experiences - this community is such a lifesaver when dealing with these system glitches!

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@Oliver Fischer I hope you get it sorted out quickly! One tip that helped me when I called - have your confirmation number ready if you took a screenshot like I did. The agent was able to look it up immediately once I gave her that number. Also, I called right when they opened at 8am and got through on my third try, so early morning definitely seems to be the best time. Good luck!

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omg the system is so confusing!! why cant they just let you get both if you need the money?? dealing with all this paperwork while trying to take care of family is stressful enough

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I understand the frustration, but the programs serve different purposes. The important thing is getting the support you need for your situation, even if it's from just one program.

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I'm sorry to hear about your mom's stroke, Amina. This is such a difficult situation to navigate. From what others have shared, you're right that you can't collect both simultaneously, but I wanted to add that you should also check if you're eligible for FMLA (Family and Medical Leave Act) through your employer. While FMLA is unpaid leave, it provides job protection for up to 12 weeks if your employer has 50+ employees and you meet the other requirements. This could give you some security about getting your job back after caring for your mother. You might be able to use PFL for the income replacement while FMLA protects your position. Definitely worth asking HR about this option alongside the PFL application.

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That's really helpful advice about FMLA! I hadn't thought about combining it with PFL for job protection. My company has about 75 employees so I should qualify. Do you know if I need to apply for FMLA separately from PFL or if they coordinate at all? Also wondering about the timing - should I start the FMLA process first or can I do both applications around the same time?

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NY unemployment reduced $129 after BYE date - Must file new claim but payment dropped from $487 to $358

So my benefit year ended on September 10, 2023. I was told I need to file a completely new UI claim since my old one expired, which seems to align with the NYS DOL guidance that was updated on claims ending on and after July 4, 2021. According to the update I saw on the NYS Department of Labor page, "Moving forward, all claimants receiving UI benefits must file NEW claims if still unemployed at their BYE date. UI claimants will no longer receive benefits on an expired claim unless deemed not qualified for a new claim after they have reapplied." I tried filing online yesterday but kept getting error messages. I was following their recommendation that "The best way to file a new claim for benefits is online. Go to http://labor.ny.gov/signin and click 'File a Claim.'" When I finally got through, they said my new weekly amount would be $358 instead of the $487 I was getting before. That's over $100 less! I worked part time for about 3 months during my last benefit year, then went back to unemployment when that job ended. Is this why my benefit amount dropped? Do I really have to accept this lower amount? Also, I certified on Sunday for my final week on the old claim, but nothing showed up in my bank account yet. I noticed in the NYS DOL guidance that "Claimants who are unemployed during the last week of benefits of their current benefit year should certify for that week of benefits at least 24 hours before filing a new claim for benefits." I did wait more than 24 hours, but I'm wondering if filing a new claim somehow delays the payment from my last week? The website is so confusing and I've been trying to call for 2 days with no luck. I tried the automated telephone service they mentioned at 888-209-8124, but couldn't get through to anyone who could explain my benefit reduction. I'm also confused about the distinction between UI and PUA claims, since the update mentions "PUA claimants who continue to be unemployed when they reach their initial BYE date do not need to reapply for benefits. Instead, PUA claimants may continue to certify weekly while unemployed to continue receiving the benefits they are eligible for." But I'm on regular UI, not PUA, so I guess I had to file a new claim?

something similar happened to me but they actually found i qualified for a higher amount after i talked to an agent! definitely worth calling. i couldnt get through for days until i used claimyr.com - finally got a human on the phone who fixed everything

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I'm going through something similar right now - my BYE date was last month and I'm still waiting for my new claim to process. The website kept crashing when I tried to file online too. From what I've learned lurking here, the benefit reduction is unfortunately normal when you refile after your BYE date. The system recalculates based on your recent work history, so if you were mostly on unemployment during that time (like most of us), your new amount will be way lower. It's brutal but that's how it works. For your missing payment from the old claim - mine took almost 3 weeks to finally show up, so don't panic yet. Just keep certifying every week even if things look weird in the system. I'd definitely recommend trying to get through to a real person though because sometimes there are mistakes in the calculation that only an agent can fix. I keep seeing people mention claimyr.com for getting through the phone lines - might be worth trying if you're still stuck after days of calling.

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