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Just want to add that restaurant workers sometimes have issues with tip reporting affecting their wage records. Make sure all your tips were properly reported to the NYS Department of Labor through your employer's payroll system, otherwise your base period wages might be lower than expected.
@Mei Zhang definitely file as soon as possible! I went through this same situation a few months ago and was also worried about qualifying. The earnings-based system actually works in your favor - $18,000 over 8 months is way above the $2,700 minimum. One thing to keep in mind is that you'll need to certify for benefits weekly and actively look for work. The NYS Department of Labor website has a step-by-step guide for filing your initial claim. Don't let the delay stress you too much - I know people who filed months later and still got approved. The important thing is getting started now!
@Benjamin Carter That s'really reassuring to hear from someone who went through the same thing! I ve'been so anxious about this whole process. Do you remember roughly how long it took to get approved after you filed? And was the weekly certification process pretty straightforward? I m'worried I ll'mess something up since I ve'never done this before.
UPDATE: I finally got through to someone on the phone! The agent confirmed that my certification DID go through on their end, even though the website wasn't showing it correctly. She said they're aware of the display issue affecting some accounts and are working to fix it. My payment should process normally despite the website glitch. Such a relief! Thanks everyone for your help and suggestions.
That's great news! Glad you got it resolved. This is a good reminder for everyone to keep documentation (like your screenshot) of completed certifications just in case.
So glad you got this resolved @Harold Oh! I've been following this thread because I'm dealing with something similar right now. My certification from Sunday isn't showing up either and I was starting to panic. Your experience gives me hope that it's just a display issue and not actually lost in the system. I'm going to try calling tomorrow morning armed with all the advice from this thread. Thanks to everyone who shared their experiences - this community is such a lifesaver when dealing with these system glitches!
@Oliver Fischer I hope you get it sorted out quickly! One tip that helped me when I called - have your confirmation number ready if you took a screenshot like I did. The agent was able to look it up immediately once I gave her that number. Also, I called right when they opened at 8am and got through on my third try, so early morning definitely seems to be the best time. Good luck!
The whole partial unemployment thing is such a nightmare with NYS Department of Labor. I've been dealing with this for months and they keep changing how much they deduct from my benefits. Sometimes I think they just make it complicated on purpose to discourage people from filing claims.
I went through something similar last year with NYS Department of Labor. The key thing to remember is that you need to report your reduced hours as "part-time work" on your weekly claim, not as residual pay. Residual pay is specifically for things like final vacation payouts or severance after you've completely separated from employment. Since you're still getting some hours (even if it's just 4 per week), you're considered partially unemployed. Make sure to report those earnings exactly - don't round up or down. The system will automatically calculate your partial benefit amount. Also keep all your pay stubs as documentation in case they audit your claim later.
just wanted to say good luck with your claim! nonprofit work is really important and its good that you can get benefits while you look for something new
I went through this same situation last year when I got laid off from a nonprofit arts organization in Brooklyn. The uncertainty was really stressful! But like others have said, most nonprofits in NY do pay into the unemployment system. I was able to file my claim online and got approved pretty quickly. One tip - when you file, make sure to list your job title exactly as it appeared on your pay stubs. The NYS Department of Labor system can be picky about matching employment records. Also keep copies of everything you submit because sometimes they'll ask for documentation later during the review process. Hope this helps and hang in there!
This is really helpful advice! I'm also dealing with a nonprofit layoff situation and the tip about matching job titles exactly is something I wouldn't have thought of. Did you run into any issues with the work search requirements while looking for nonprofit positions? I'm worried that there might not be enough similar openings to meet the weekly requirements since nonprofit jobs seem less common than regular corporate positions.
Sean Doyle
The whole paper check system is so outdated!!! Why can't they just do instant transfers like every other modern system? I've been waiting 12 days for mine and still nothing. This is ridiculous in 2025.
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Zara Rashid
•I feel you on that. My check took forever too but it did eventually show up.
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Omar Hassan
One thing to keep in mind - if you switched payment methods mid-week or after certifying, the change might not take effect until your next certification period. Double-check in your my.ny.gov account under 'Payment Information' to make sure the paper check option is actually showing as active.
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