New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zara Perez

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Just want to add another red flag about these scam calls - legitimate DOL representatives will never pressure you to provide information immediately or threaten that your benefits will be cut off if you don't comply right away. Scammers use urgency and fear tactics to get you to act without thinking. The real DOL understands that people need time to verify calls and will always allow you to call back through official channels. If anyone ever says "we need this information right now or your claim will be denied," that's a guaranteed scam!

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This is such an important point! The pressure tactics are definitely a dead giveaway. When I got that voicemail from the scammer, they did say something about "urgent action required" which should have been my first clue. Thanks for highlighting this - it'll help me spot these scams even faster in the future. It's crazy how sophisticated these criminals are getting at mimicking official processes.

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Mei Chen

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I work as a fraud investigator and see these NY unemployment scams daily. The 518 area code is Albany (where DOL headquarters is), which makes these calls seem more legitimate to victims. Scammers specifically choose local area codes to build false trust. Another red flag is that legitimate DOL staff will always provide you with a case number or reference number when they call, and they'll encourage you to verify their identity by calling the main DOL line. Never trust caller ID either - scammers can spoof any number they want. If you're ever unsure about ANY call claiming to be from a government agency, hang up and call the official number yourself. Better to be safe than sorry with your personal information!

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Aisha Hussain

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Definitely report it to be safe! I had the same dilemma last year and decided to officially notify them through the online portal - it was super quick and gave me peace of mind. You can find the option to report employment changes in your NY.gov account under the unemployment section. That way you're covered if they ever do any audits later. Most people do just stop certifying and it works out fine, but taking the extra 5 minutes to report it officially is worth it IMO. Good luck with the new job! 🎉

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Mei Wong

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Thanks for the tip about the NY.gov portal! I didn't even know you could report employment changes online - that sounds way easier than trying to call them. You're totally right that taking 5 minutes to report it officially is worth the peace of mind. I'll definitely check out that option in my account. Really appreciate everyone sharing their experiences here! 😊

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Yara Khalil

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I was in the exact same boat when I got my job back in October! I ended up doing both - stopped certifying AND reported it online through my NY.gov account just to cover all bases. The online reporting literally took 2 minutes and there's a specific section for employment status changes. While everyone here is right that most people just stop certifying without issues, I figured better safe than sorry since I've heard they can be really strict about overpayments if there's ever a question later. Plus it felt good to officially close that chapter, you know? Congrats on the new gig! 🎉

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Have you considered reaching out to local community organizations or churches? Some areas have emergency transportation assistance programs or volunteer driver networks for people in situations like yours. Also, check if your county has any emergency financial assistance programs - sometimes they can help with critical car repairs that are needed to maintain employment. It's worth exhausting all these options before potentially losing your job, since as others mentioned, the unemployment qualification for transportation issues is really tough in NY.

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Anna Xian

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This is really helpful advice @Charlotte White! I hadn't thought about community organizations or churches having transportation assistance. Do you know how to find these programs? I'm in the Albany area and honestly don't even know where to start looking. The emergency financial assistance for car repairs sounds like it could be a lifesaver if those programs actually exist around here.

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Yuki Yamamoto

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@Anna Xian For Albany area, start with 211 - just dial 2-1-1 from any phone and they can connect you with local assistance programs. Also try contacting Catholic Charities of the Diocese of Albany, United Way of the Greater Capital Region, and the Salvation Army. They often have emergency assistance funds or can point you to other resources. The Albany County Department of Social Services might have emergency aid programs too. Some auto repair shops also work with local churches for payment assistance. It s'definitely worth making some calls!

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I went through something similar a few years ago when my car died and I was working in a location with no public transit. What saved me was finding a coworker who lived somewhat nearby and offering to split gas costs for rides. Even though it was expensive, it was way cheaper than rideshare and bought me time to figure out a longer-term solution. Also, don't give up on the unemployment angle completely - if your employer fires you without giving you reasonable time to arrange alternative transportation, that could potentially be argued as termination rather than voluntary quit. The key is documenting that you're actively trying to solve the problem and asking your employer for a reasonable accommodation period. Have you asked HR or your supervisor exactly how much time they'd give you to work out transportation before letting you go?

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Anna Kerber

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@Christian Burns That s'really smart advice about documenting everything and asking for specific timeframes. I haven t'actually asked HR directly how much time they d'give me - my supervisor just said if "you can t'make it consistently but" didn t'give me a concrete deadline. Do you think it would help to send an email to HR explaining the situation and asking for a reasonable accommodation period in writing? That way I d'have documentation that I m'trying to work with them to solve this. The coworker rideshare idea is also worth exploring more - maybe I should ask around again and see if anyone would be willing to work something out even if they don t'live super close.

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Sophie Footman

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Just wanted to say hang in there! Even if there are delays because of your employer's mistakes, you'll eventually get what you're owed. Keep all your documentation organized and be patient with the process.

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I went through something similar when I worked at a small family restaurant that was super sketchy with payroll. The owner kept saying he'd "handle everything" but clearly wasn't paying unemployment taxes. When I filed my claim, NYS Department of Labor actually reached out to me for additional documentation and ended up doing an audit of the business. It took about 6-8 weeks longer than normal, but I eventually got approved for the full amount I was entitled to based on my reported wages. The key thing is to be completely honest about everything - the cash payments, irregular paystubs, all of it. NYS DOL has seen it all before and they're pretty good at figuring out when employers are trying to dodge their responsibilities. Don't let your employer's bad practices stop you from getting the benefits you earned!

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StarStrider

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I'm going through this EXACT same situation and it's honestly driving me insane! Filed my NY unemployment claim in late February and have been stuck at $0 with 104 effective days for about 5 weeks now. Just like literally everyone else in this thread, I also had multiple employers last year - worked at a clothing store until October, then got hired at a small logistics company that had to lay me off in January due to contract losses. The multiple employer pattern from everyone's comments is undeniable! It's clearly what's triggering these endless "reviews" with zero transparency about what's actually happening. I've called NYSDOL about 17 times and it's always that same maddening "your claim is under review" script with absolutely no specifics about what they're reviewing or any realistic timeline. This thread has been such a lifesaver - I was starting to panic that there was something uniquely wrong with my application until I saw how widespread this issue is. Based on all the great advice shared here, I'm definitely going to try sending a secure message through my account asking specifically about adjudication, and when I call next I'll push to get transferred to a Tier 2 specialist who can actually see my file details. It's both comforting and infuriating to know so many of us are dealing with this identical nightmare. The financial stress is becoming overwhelming but at least now I know this is a systemic problem with multiple employer cases and not something I did wrong. Thanks everyone for sharing your experiences - hopefully we all get some movement on our claims soon!

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I'm going through the EXACT same nightmare right now! Filed my claim in early March and have been stuck at $0 with 104 effective days for about 3 weeks. Just like literally everyone else here, I also had multiple employers last year - worked at a small restaurant until August, then got a job at an insurance office that eliminated my position in February due to restructuring. The multiple employer pattern is so clear from reading all these comments! I've called maybe 12 times and always get that same infuriating "your claim is under review" response with zero specifics. It's such a relief to find this thread because I was convinced something was wrong with just my application. Based on all the advice here, I'm definitely going to try that secure messaging approach and ask specifically about adjudication when I call next. The lack of transparency is honestly the worst part when bills are piling up and you have no idea what's actually happening or when it might be resolved. Thanks to everyone for sharing their experiences - it really helps to know we're all going through this together and that it's a systemic issue with multiple employer cases rather than individual problems with our claims!

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