New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The funding structure is actually pretty complex. Most comes from state unemployment taxes (SUTA) paid by employers, but there's also federal funding through FUTA taxes. During recessions or extended benefit periods, additional federal money can flow in. NYS Department of Labor manages the state trust fund but federal Department of Labor oversees the overall system requirements and provides backup funding when state funds run low.

0 coins

Thanks for the detailed explanation! So it's mainly employer-funded but with federal backup. That makes me feel better about collecting benefits.

0 coins

Just to add some numbers to this - in NY, employers typically pay between 0.6% to 9.9% of their first $12,300 in wages per employee annually, depending on their experience rating. New employers start at around 4.1%. So for a company with 50 employees making $50k each, they might pay around $25,000-$30,000 per year into the unemployment fund. It really is a significant business expense that employers have to budget for, which explains why they're so careful about how they handle layoffs and terminations.

0 coins

Wow those numbers really put it in perspective! No wonder employers take unemployment claims seriously. $25-30k annually for a medium sized company adds up fast. Thanks for breaking down the actual percentages and wage base - helps me understand why the whole experience rating system exists.

0 coins

Same boat here, been doing the minimum 3 activities but maybe I need to do more? My adjudication officer mentioned something about 'good faith effort' during my phone interview.

0 coins

The 3 activities is the minimum but showing more effort definitely looks better if your claim gets reviewed. Quality over quantity though - better to have 3 really strong applications than 6 random ones.

0 coins

From my experience, the most effective combo is direct applications + follow-up calls + visiting local career centers. I was stuck for 3 months just doing online applications, but once I started actually calling employers a few days after applying AND attending the free resume workshops at my local One-Stop Career Center, things picked up fast. The career center staff also helped me identify which job boards actually have real postings vs the fake ones that just collect your info. Also don't overlook LinkedIn networking - sending personalized messages to people in your field counts as a networking activity and sometimes leads to referrals.

0 coins

I'm also a per diem worker (home health aide) and went through this same confusion! What helped me was keeping a simple log each week - I write down if shifts were offered, if I accepted/declined them, and how many hours I actually worked. This way when I certify, I can just look at my notes instead of trying to remember. For weeks with no available shifts, I report 0 hours worked and that I didn't refuse work since nothing was offered. I also learned to screenshot my scheduling app showing my availability but no assigned shifts - this saved me when DOL asked for documentation once. The main thing is being consistent in how you report and keeping some kind of record. I've been collecting for about 5 months now with no issues using this approach.

0 coins

That's such a smart system! I never thought about keeping a weekly log but that would definitely help me feel more organized and confident when certifying. The screenshot idea is brilliant too - I can easily capture my scheduling app showing I was available but no shifts were posted. It's really reassuring to hear from so many per diem workers who've successfully navigated this. I was making it way more complicated in my head than it actually is. Thanks for sharing your practical approach!

0 coins

Jacob Lee

I'm a per diem respiratory therapist and I completely understand your anxiety about this! I went through the exact same panic when I first started claiming benefits. What really helped me was realizing that per diem workers are actually pretty common in healthcare, so the DOL system is set up to handle our situation. Here's my simple approach: if I didn't pick up any shifts that week because none were available, I report that I didn't work (0 hours) and didn't refuse work (since no shifts were offered to refuse). I always mark that I was available and able to work because I genuinely was. I've been doing this for about 7 months now and the only time I had any questions from DOL was when I forgot to report some overtime pay correctly - totally my own mistake. The system actually works pretty well for us once you get the hang of it. Just be honest about what actually happened each week and you'll be fine. Don't let the horror stories online psych you out - most of us per diem workers navigate this successfully!

0 coins

This is so helpful to hear from a fellow respiratory therapist! I've been stressing about this for weeks and your experience really puts my mind at ease. You're absolutely right that healthcare has tons of per diem workers, so of course the system would be designed to handle our situation. I think I got caught up in all the online horror stories and started catastrophizing every little detail. Your straightforward approach of just reporting what actually happened each week makes perfect sense. I'm definitely going to stop overthinking this and just be honest about my situation. Thanks for sharing your 7-month success story - it's exactly the reassurance I needed!

0 coins

Just because an employer is exempt from FUTA doesn't mean you can't collect unemployment. The key things that matter for NYS Department of Labor eligibility are whether you earned enough wages in covered employment and whether you lost your job through no fault of your own. Check your earnings statement on the my.ny.gov portal to see if your wages were reported.

0 coins

Thanks! I logged into my.ny.gov and can see my wage history is there, so I guess my employer was contributing to the state system even if they're federally exempt.

0 coins

I think people get confused because there are different types of exemptions. Some employers are exempt from paying federal unemployment tax but still have to pay state unemployment insurance. Others might be exempt from both. The NYS Department of Labor website has a whole section explaining covered vs non-covered employment if you want to dig deeper into it.

0 coins

This is really helpful context! I've been dealing with a similar situation where I wasn't sure if my previous employer was properly covered. The distinction between federal and state exemptions definitely seems to trip people up. Do you happen to know if there's a way to verify your employer's coverage status directly through the NYS Department of Labor system, or do you just have to rely on checking if your wages show up in the earnings history?

0 coins

I had a similar issue when I filed my claim a few months ago! One thing that worked for me was checking old tax documents - not just W-2s, but also any year-end statements or tax summaries your employer might have given you. The EAN sometimes shows up in unexpected places. Also, if you have any old direct deposit forms or benefits enrollment paperwork from when you started at the restaurant, those might have the number too. I know it's frustrating to hunt through all this paperwork when you're already stressed about being unemployed, but don't let it delay your filing too much. The NYS DOL really can work with just the employer name and address in most cases - I've seen them successfully match employment records even when people were missing information. The most important thing is to get your claim started within the required timeframe, and you can always update or clarify details as you go through the process.

0 coins

This is all such helpful information! I'm definitely going to dig through my old paperwork tonight to see if I can find any of those documents you mentioned. I think I might still have my direct deposit form somewhere in my files from when I started at the restaurant. It's reassuring to hear that you and others have successfully gotten through this process even with missing information. I was getting really anxious about the deadline for filing, but you're right that I should just get started with what I have rather than waiting until I have every single detail perfect. Thanks for the reminder about the timeframe - I don't want to miss my window while I'm still hunting for this number!

0 coins

Don't panic about this - I went through the exact same thing when I filed my claim earlier this year! The EAN is definitely one of those mysterious pieces of information that employers don't always make obvious to employees. Here's what worked for me: first, check if you have access to any online employee portals or apps your restaurant might have used - sometimes the EAN shows up in digital pay stubs or tax documents there. If that doesn't work, try calling during off-peak hours (like mid-morning on weekdays) when you're more likely to reach someone at your former workplace. Most importantly though, don't let this delay your filing! You can absolutely start your unemployment claim with just the restaurant's name, address, and your employment dates. The NYS DOL has sophisticated systems to match your work history to the right employer account, and they deal with missing EAN numbers literally every single day. I filed mine without the EAN initially and they sorted it out during processing without any issues. Just make sure to file within your deadline window - that's way more important than having every single piece of paperwork perfect from the start.

0 coins

Prev1...275276277278279...1378Next