How long does NY unemployment interview callback take after claim shows pending?

They told me the same thing back in February. I ended up waiting almost 3 weeks for the callback interview. The agent explained they were backed up with claims. When they finally called, the interview only took about 15 minutes - just verifying employment history and reason for separation. Make sure your phone is charged and you answer even unknown numbers during business hours!

wait times depend on how complicated ur case is. mine took 10 days but my friend waited over a month. just make sure u pick up when they call cuz they might not call back right away if u miss it

The interview scheduling depends on several factors: 1. Current claim volume (early 2025 has been very high) 2. The complexity of your separation from employment 3. Whether employer verification is needed Typical wait times range from 7-21 business days, but some cases take longer. If your claim is straightforward (laid off due to lack of work with clear documentation), it might be faster. If there are questions about your eligibility or your employer contests it, expect the longer timeframe. During this waiting period, continue to certify weekly as if you've been approved. If approved, you'll receive all back payments from your eligibility date.

I waited 6 weeks for my interview!! The system is COMPLETELY BROKEN. I called every day and got different answers each time. One rep said 1-2 weeks, another said 2-3 weeks, and I ended up waiting SIX. By the time they called me, I had already borrowed money from family just to pay rent. The DOL doesn't care at all about people actually struggling!!!

i had interview last month. took 12 days to get call. just make sure u answer ur phone even if u dont recognize number

After struggling to get through to the unemployment office for my interview scheduling (was in pending for 4 weeks), I finally found a service called Claimyr that helped me get through to an agent quickly. You can check them out at claimyr.com - they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent I spoke with was able to look at my file and see that I had been flagged for an interview due to my job separation reason. After explaining my situation, the agent actually completed the interview right then instead of scheduling one for later. My claim was processed the next day. Sometimes speaking with the right person makes all the difference.

I'm also waiting for an interview callback! Been pending for 2 weeks now. So frustrating that they don't give us any specific timeframe. Has anyone had success with calling back and asking for the interview to be expedited?

Just to clarify something important: make sure you continue to certify for benefits EVERY WEEK while waiting for your interview. If your claim is eventually approved, you'll only receive back payments for weeks you properly certified. Missing certifications means missing payments, even if you were eligible during that time.

my brothers claim was pending for like 2 months but he never got an interview they just suddenly approved it. the whole system is random tbh

UPDATE: I finally got my interview call today!!! It's been exactly 17 days since they told me someone would call. The interview was super quick - just asked about my last employer, why I was let go, and verified my personal info. The interviewer said my payments should start processing in 24-48 hours. Fingers crossed!!!