< Back to New York Unemployment

Sean Flanagan

How long does NYS Department of Labor take to make a decision on unemployment claims?

I submitted my initial unemployment claim about 2 weeks ago and it's been sitting in 'pending review' status ever since. The NYS Department of Labor website doesn't give any timeline for when they'll actually make a decision. I've been checking my account daily but nothing changes. Does anyone know how long this process typically takes? I'm starting to worry because my savings are running low and I need to know if I should be looking into other options while I wait.

Zara Shah

•

Decision timelines vary quite a bit depending on your specific situation. For straightforward claims with no complications, NYS Department of Labor usually processes within 2-4 weeks. However, if there are any issues that require adjudication - like questions about why you left your job, earnings discrepancies, or identity verification - it can take 6-8 weeks or even longer. The key is whether your claim needs human review versus automated processing.

0 coins

Sean Flanagan

•

Thanks for the info. How do I know if my claim needs adjudication? My account just says 'pending review' but doesn't specify what they're reviewing.

0 coins

NebulaNomad

•

been waiting 5 weeks for mine, called like 50 times and cant get through to anyone at NYS Department of Labor. this is ridiculous

0 coins

Luca Ferrari

•

If you're having trouble reaching someone at NYS Department of Labor by phone, I recently discovered a service called Claimyr that helps you get through to agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my claim status clarified within a day of using it after weeks of busy signals.

0 coins

Nia Wilson

•

How much does that cost though? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits.

0 coins

Luca Ferrari

•

I get the frustration but honestly it was worth it for me. The peace of mind of actually knowing what was happening with my claim was huge.

0 coins

Zara Shah

•

To answer your question about adjudication - if your claim requires it, you'll typically see additional requests for information in your online account. Common triggers include: voluntary job separation, being fired for cause, having multiple employers in your base period, or discrepancies in reported wages. The good news is that most claims are approved once they complete review.

0 coins

OMG I'm in the exact same situation! Filed 3 weeks ago and NOTHING. This whole system is so broken. What if we never hear back?? What if they just lose our applications?? I'm starting to panic because my rent is due next week and I have no idea when this money is coming.

0 coins

Aisha Hussain

•

Take a deep breath! They won't lose your application. If approved, you'll get backpay for all the weeks you were eligible. Keep filing your weekly claims even while pending.

0 coins

Ethan Clark

•

I had to wait almost 7 weeks last year but mine was complicated because I had worked in two different states recently. Once they finally made the decision everything went smoothly though. The waiting is definitely the worst part.

0 coins

Lucas Bey

•

I'm going through the same thing right now - filed my claim 3 weeks ago and still showing "pending review." What's really frustrating is that there's no way to get a realistic timeline or even know what stage of the process you're in. I've been keeping detailed records of everything I've submitted just in case they need additional documentation. Has anyone had success getting through to someone who could actually explain what's causing the delay? The uncertainty is almost worse than the wait itself.

0 coins

I completely understand that frustration about the uncertainty! I'm dealing with something similar - filed about 2 weeks ago and also stuck in "pending review" limbo. The lack of transparency is really stressful when you're counting on these benefits. I've been doing the same thing with keeping detailed records of everything I submitted. From what I've read in other threads, it seems like calling early in the morning (like right at 8am when they open) gives you the best chance of getting through, though even then it's hit or miss. Have you tried reaching out to your local assembly member's office? I heard they sometimes have better luck getting answers from the Department of Labor on constituent issues.

0 coins

New York Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today