December??? bruh why did u wait so long fr

Just went through this myself! Filed my backdate request in January after losing my job in November. They approved it but I had to provide a letter from my doctor about anxiety/depression that prevented me from filing right away. The key is being honest about why you waited and having some kind of documentation to back it up. Also keep records of any job applications you submitted during those weeks - it shows you were genuinely trying to find work. Don't give up, it's definitely possible! 🙏

I went thru this last week. You HAVE to talk to a human. The automated system and website both suck. After 3 days of trying I used claimyr.com to get through and had my form in 2 days.

I just went through this exact same situation last month! Here's what worked for me: Call the tax document line (1-877-280-4541) first thing in the morning around 8:30 AM - that's when I had the shortest wait time (only about 20 minutes). When you get through, ask them to email it to you instead of mail since you mentioned you moved recently. They can send it as a PDF same day. If that line is still busy, the Claimyr service that others mentioned really does work - I was skeptical too but it saved me hours of frustration. Also double check that your address is updated in BOTH your unemployment account AND your NY.gov ID account, sometimes they don't sync properly. Good luck with your tax appointment!

Pro tip: if you're still having issues finding documents in the NYS portal, try accessing it from a desktop computer instead of mobile. The mobile version sometimes doesn't show all the menu options clearly. Also, make sure you're logged into the correct account - if you have both a my.ny.gov account and an older DOL account, documents might be stored in different places. I've seen people accidentally checking the wrong portal and thinking their documents were missing when they were just in the other system.

As someone who recently went through this exact same frustration, I want to add one more potential solution that saved me: try logging into the old legacy DOL system if you still have those credentials. Sometimes documents get stuck in the older system even after they migrate you to my.ny.gov. I found my Monetary Determination letter there when it wasn't showing up anywhere in the new portal. You can usually access it by searching for "NYS DOL legacy login" - it looks completely different from the modern interface but sometimes has documents that didn't transfer over properly. Also, if you're really stuck and need the letter urgently, some local libraries have staff who are familiar with navigating government portals and might be able to help you search more systematically. It's ridiculous that we need so many workarounds, but don't give up - your documentation is definitely somewhere in their system!

def file, you earned it and they expect people to use UI when they get laid off. thats literally what its for

Miguel, you're being way too considerate here! I understand caring about your former employer, but unemployment insurance is literally designed for situations exactly like yours. Think of it this way - your employer has been paying into this system specifically so that if they ever had to lay people off, those workers would have a safety net. It's not charity, it's an earned benefit. The company knew this cost existed when they made the decision to lay you off. File immediately and don't look back - you need to take care of yourself first.

any update? did u get thru?

Wow, I'm so glad to see this thread because I'm dealing with the exact same nightmare right now! My claim has been stuck for 3 weeks with a "break in claim" error even though I've certified every single week without fail. The phone system is absolutely brutal - I've called hundreds of times and either get a busy signal or get disconnected after waiting on hold for hours. It's incredibly frustrating when you're depending on these benefits to survive. Reading through everyone's experiences here, it sounds like this is a widespread glitch with their new system. I'm definitely going to try that Claimyr service that several people mentioned - at this point I'm willing to try anything to get through to an actual human being who can fix this mess!