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I'm at week 2 of my appeal process after being denied for "voluntary quit" when I was actually constructively dismissed due to harassment that HR refused to address. Reading through everyone's experiences here has been both helpful and anxiety-inducing - it's clear this is going to be a long haul. I just called the appeal line (518-402-0205) this morning at 8 AM like others suggested and got through after about 25 minutes. They confirmed they received my appeal and supporting documentation, but couldn't give me a specific timeline beyond "8-12 weeks for scheduling." I've started organizing all my evidence like many of you recommended - screenshots of the harassment messages, emails to HR documenting my complaints, and witness contact information. The financial stress is already starting to hit and I'm worried about how I'll manage if this really takes 3-4 months like some of you have experienced. Thank you all for sharing the resources about emergency assistance programs - I'm going to start researching what's available in my area. It's somehow comforting to know I'm not the only one dealing with this broken system, even though I wouldn't wish this stress on anyone. Hoping we all get our hearings scheduled soon and get the benefits we deserve!
@a65d73b81288 I'm really sorry you're dealing with harassment and constructive dismissal - that's such a difficult situation to be in and then have to prove to the DOL on top of it. Week 2 is still very early in this process unfortunately, but it sounds like you're already doing everything right by organizing your evidence and getting confirmation that they received your appeal. The harassment messages and HR emails will be crucial evidence for your hearing - that's exactly the kind of documentation that can make or break these cases. I went through something similar (different circumstances but also wrongfully denied) and I'm now at week 7. The financial stress definitely gets worse over time, so I'd recommend applying for emergency assistance programs sooner rather than later. The 211 service someone mentioned earlier (just dial 2-1-1) was incredibly helpful for finding local resources. Also seconding what others have said about the mental health impact - this process is designed to wear people down. You're not alone in this fight, and having witness contacts is going to be really valuable for your case. Stay organized and don't give up!
I'm at week 3 of my appeal after being denied for "insufficient earnings" despite having clear W-2s and pay stubs showing I met the requirements. The whole thing feels like they're just denying people hoping they'll give up. I called the appeal line (518-402-0205) that everyone mentioned and got through after about 35 minutes - they said my case is "in initial review" but no timeline yet. I've been printing and organizing everything like you all suggested, and I'm grateful for all the practical advice in this thread. Already applied for SNAP benefits and looking into the 211 service for rental assistance. It's terrifying knowing this could drag on for months, but seeing everyone's determination here gives me hope. Thank you all for creating this resource guide through shared experience - it's literally keeping me sane right now. For anyone just starting this process, don't wait to apply for emergency assistance programs. The pride isn't worth going hungry or getting evicted while fighting for benefits you earned.
I've noticed the same pattern with my deposits! One thing that really helped me track the timing was keeping a simple log of when I certify versus when I actually see the money. After a few months, I realized my bank (KeyBank) consistently takes exactly 3 business days from when NYS Department of Labor shows "paid" status. So now I just plan around that schedule instead of stressing about it. Also, if you're really tight on cash, some banks will give you provisional credit for regular direct deposits like unemployment - worth asking about if this becomes a recurring issue with bill timing.
That's brilliant about keeping a log! I wish I had started tracking this pattern earlier - would have saved me so much stress wondering when the money would hit. The provisional credit idea is really smart too, especially for regular recurring deposits like unemployment benefits. I'm definitely going to ask my credit union about that option since I seem to have this timing crunch with bills pretty regularly. Three business days from "paid" status seems to be pretty consistent across different banks based on what everyone's sharing here.
I had this exact same issue when I first started collecting benefits! What I learned is that there are actually multiple factors affecting timing. The NYS Department of Labor processes claims in batches, so even though you certified Monday, your payment might not get released until Tuesday or Wednesday. Then your bank adds another 1-2 days on top of that. I found it helpful to check the "Payment History" section of your NY.gov account - it shows the actual date DOL released the payment, which is more accurate than just looking at the "paid" status. Once you know your bank's typical processing time from that release date, you can predict future deposits much better. For immediate help with your bills tomorrow, try calling your bank to see if there's a pending ACH transaction that just hasn't posted yet - sometimes they can see it in the system before it shows in your account.
I went through this exact situation about 8 months ago with my company in NYC. The key thing that helped me was getting a letter from HR confirming that my position was being eliminated due to restructuring, even though I signed a separation agreement. When I filed my unemployment claim, I uploaded that letter along with the separation agreement. NYS Department of Labor approved my benefits without any issues. The severance didn't delay my benefits either since it was a lump sum payment, not ongoing wages. Just make sure you're honest about everything when you file - they can see if you received severance pay anyway, so transparency is your best bet.
@Ethan Wilson Thank you so much for sharing your experience! This gives me a lot more confidence about my situation. I m'wondering - when you got that HR letter, did you ask for it before or after signing the separation agreement? I m'trying to figure out the best timing for requesting documentation that clearly states the layoff is company-initiated, not voluntary on my part. Also, did NYS DOL ask any follow-up questions about the severance amount or just accept everything at face value once you provided the documentation?
@Ethan Wilson This is incredibly helpful! I m'actually facing almost the exact same situation - department elimination with a separation agreement that has some confusing language. Quick question about the HR letter you mentioned - did you specifically ask them to state that it was an involuntary layoff due to business reasons, or did they offer that language on their own? I want to make sure I get the right documentation but don t'want to seem like I m'coaching them on what to write. Also, when you filed your claim, did you upload both documents at the same time or submit the HR letter later if they asked for clarification?
I just went through this exact same situation a few months ago! The most important thing is making sure the separation agreement accurately reflects that this was the company's decision, not yours. Since your whole department is being eliminated, that's clearly an involuntary layoff regardless of what paperwork you sign. I'd definitely recommend asking HR to revise any language that makes it sound voluntary - they should be willing to clarify that it's due to business restructuring or department elimination. Also, keep all your documentation (the agreement, any emails about the layoffs, etc.) because NYS Department of Labor may want to review them. In my case, having clear documentation made the approval process much smoother. The severance shouldn't disqualify you as long as it's a lump sum and not structured as ongoing wages.
@Harper Hill This is exactly what I needed to hear! I m'dealing with the same situation right now and was really stressed about the voluntary "language" in my agreement. Since you mentioned asking HR to revise the language, did you have any pushback from them or were they pretty understanding about making those changes? I m'nervous about asking because I don t'want to seem difficult, but I also can t'afford to mess up my unemployment eligibility. How did you approach that conversation with HR?
Just went through this exact same thing last month! The system definitely shows weird dates sometimes but you're right to be confused. Here's what worked for me: 1. Ignore whatever date it's showing - you're always certifying for the PREVIOUS complete week (Sunday to Saturday) 2. If it's asking about "this week" that's still happening, that's definitely a system glitch 3. Report your hours/earnings from the most recent COMPLETED week only 4. Don't wait - the system won't fix itself and you might miss your certification window The NY unemployment system is notoriously buggy with dates. I've seen it show next week, last month, even random dates from 2023 lol. Just stick to the rule: previous complete week only. If you're still getting errors or weird behavior, screenshot everything and try certifying during off-peak hours (like 6am or after 10pm). The system seems to work better when fewer people are on it. Hope this helps! The whole process is frustrating but once you get the hang of it, it gets easier.
Been dealing with NY unemployment for months and this date confusion is SO common! You're definitely not alone - their system constantly shows wrong dates or asks about incomplete weeks. Here's what I learned the hard way: ALWAYS certify for the previous COMPLETED week only, regardless of what dates the system shows. So if it's Wednesday and asking about "this week," just report zero hours/earnings and certify for last week's actual work. The key things that helped me: - Keep a weekly log of hours/earnings (saves so much stress later) - Screenshot every screen before submitting - If the system kicks you out mid-certification, don't panic - you can usually log back in and continue - Try certifying Sunday evenings or early Monday mornings when traffic is lighter Also pro tip: if you get completely stuck and need to talk to someone, I've had good luck with that claimyr service others mentioned. Yeah it costs $20 but honestly worth it when you're pulling your hair out trying to get through their phone system. The whole thing is a nightmare but hang in there - once you get into the rhythm of weekly certification it becomes much more manageable! 💪
Nalani Liu
The NYS Department of Labor system is such a nightmare for small business owners. I spent three months going back and forth with different departments just to get my unemployment tax number straightened out. They kept sending me forms that didn't apply to my situation.
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Axel Bourke
•Ugh same here! Why can't they just have one simple form for this stuff?
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Josef Tearle
I went through this exact process last year and it was definitely confusing at first! Here's what worked for me: Start with the my.ny.gov portal and look for "Register a Business" under the business services section. You'll need your Federal EIN ready, then you can apply for both your State Unemployment Insurance (SUI) number and Workers' Compensation at the same time. The key is to register as soon as you think you might become liable - you don't have to wait until you actually hire someone. I found it much easier to do everything online rather than trying to call. The whole process took about 2 weeks to get my account numbers back. Don't stress too much about missing deadlines - as long as you register before you're actually liable for payments, you should be fine.
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Liam Sullivan
•This is really helpful! I'm in a similar situation and was also worried about the timing. Just to clarify - when you say "as soon as you think you might become liable," does that mean I should register now even if I'm still in the planning stages of hiring? I'm probably 2-3 months away from actually bringing on my first employee but want to get all my paperwork in order early.
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