New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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NY unemployment payment delayed - 14-day deadline to complete ID.me verification after 5 months of normal claims

I just checked my account and noticed my weekly payment didn't come through last week. Then I discovered a notification saying I need to verify my identity through ID.me within 14 days or my claim won't be processed. Here's exactly what the notice says: "Your claim for unemployment insurance (UI) or Pandemic Unemployment Assistance (PUA) benefits is pending verification of your identity. New York is now using ID.me to verify the identity of some UI and PUA applicants. Please visit https://on.my.gov/IDme to verify your identity. This is the only link you should use for identity verification associated with unemployment benefits in New York State. You may use any computer or mobile device to access the ID.me services. When signing into the ID.me system, you must use the same email address that you used to file your claim for benefits. You must verify your identity within the next fourteen (14) days. If you do not, your claim will not be processed. The sooner you verify your identity, the sooner your claim can be processed." This came completely out of nowhere - I've been claiming since November without any issues whatsoever. I've already been getting payments for 5 months with no problems! The notice continues: "After your identity has been verified by ID.me, DOL will automatically continue processing your claim. If you are due benefits, they will be paid to you without the need for any further action on your part. However, for some applicants, there may be other issues affecting your claim. If you have received other DOL questionnaires, please respond to them promptly. Please do not call DOL unless payment has not been issued to you within 10-14 days of your verification process with ID.me." It also says "This process replaces the need for you to mail in any documents" and mentions there's some special instructions for non-citizens where they need to send copies of their Permanent Resident Card, Temporary Resident Card, or Employment Authorization Card. Has anyone dealt with this ID.me verification before? Why would they suddenly need this after 5 months? The timing just seems really weird and I don't wanna get scammed or anything. The notice says ID.me is "a trusted, secure service used by various federal and state government agencies" and directs to https://help.id.me/hc/en-us for more info and FAQs. Anyone know if this is legit or how long it takes to get paid after doing this verification stuff? I'm worried about missing more payments while this gets sorted out.

KaiEsmeralda

This is why im done with new york... moving to florida next month. Their unemployment system actually functions like it was made sometime after 1995 😂

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KaiEsmeralda

really? everyone i know in FL had no issues... maybe its changed recently?

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Gabriel Freeman

FL unemployment pays like $275 max per week lol. Good luck with that 💀

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Laura Lopez

Did anyone else have problems with ID.me facial recognition? It kept failing for me and I had to wait in a virtual queue for 5 hours to do video verification instead. Make sure you try during weekday mornings if possible - wait times are shorter then.

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Noah Irving

I certified at 11pm once and the system was so slow I thought it hadn't gone through. Ended up accidentally certifying twice and my account got flagged for fraud 🤦‍♂️ Took forever to fix

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Vanessa Chang

omg what a nightmare! how long did it take to resolve?

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Noah Irving

almost 3 weeks 😭 had to upload all kinds of identity documents and call like 50 times

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Madison King

why do u even wait so late yo? just do it early and avoid the stress

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Maria Gonzalez

I usually do! Just got caught up with family stuff today and time got away from me

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Zoe Walker

Whatever you do DO NOT stop certifying weekly! Even if your benefits end, keep doing your weekly certification. Sometimes there are retroactive extensions or other programs that get approved, and if you haven't been certifying you won't get that money. Takes 5 minutes a week and keeps your claim active in the system.

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Mia Green

That's a good tip, thank you! I'll keep certifying.

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Elijah Brown

Try calling your state representative's office! I was in a similar situation and hitting walls with unemployment, but my assemblyman's office has staff that deal with unemployment issues. They helped expedite my case and got me answers within days instead of weeks.

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Emily Nguyen-Smith

plot twist: maybe u got a job and didnt realize it 😂😂😂

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Brian Downey

LOL I wish! Still searching 😅

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James Johnson

if only it was that easy! we'd all be employed in our sleep 🤣

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Sophia Rodriguez

have you tried logging out and logging back in? sounds stupid but sometimes the payment history doesn't update properly unless you do a full refresh of your account.

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Brian Downey

Just tried that - still nothing showing up. Thanks for the suggestion though!

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Nasira Ibanez

sounds like ur claim has an identity verification hold or an eligibility issue. Only way to fix it is to talk to someone. Since the phone lines are impossible, I would either 1) contact ur state rep or 2) use claimyr.com - both worked for people I know

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Khalil Urso

Ok so this is gonna sound weird but you need to call at EXACTLY 8:02am (not 8:00, not 8:05) using the SECOND phone number on the website (not the main one). They have some weird call routing system and this specific time on that line has way less traffic. Worked for me after trying EVERYTHING else.

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Myles Regis

This is some cheat code level stuff 👀

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Cole Roush

I will literally try anything at this point, thanks for the tip!

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Leo Simmons

This is why the NY unemployment system needs a complete overhaul. How are regular people supposed to navigate this bureaucratic nightmare? Even honest mistakes become huge problems because the system is designed to be confusing and punitive. The whole thing needs to be simplified.

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Lindsey Fry

facts. its like they want people to make mistakes so they can collect penalties 🙄

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Saleem Vaziri

The worst part is the impossible phone system. It's 2023, why can't they invest in a callback system that actually works?

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Kayla Morgan

side note but anytime you need to talk to NY unemployment go with claimyr.com its the only thing that actually works. otherwise you'll waste days trying to get through

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Kayla Morgan

nah for real, it actually works. I was skeptical too but they got me through to an agent in about 90 minutes after I spent 2 weeks trying to call myself

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Jasmine Hancock

So I was about to throw my phone after 3 hours on hold when I saw a recommendation for Claimyr here. It connected me with an agent who fixed my issue in 10 minutes. Saved my sanity for sure.

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Melody Miles

I'm so confused about whats happening with my claim. When I certified this week my payment is pending review?? It never did this before. Anyone else?

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Melody Miles

great.. ive been calling for 3 days with no luck getting through

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Eva St. Cyr

You should try claimyr.com - I was in your exact situation and they got me a callback same day

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Kristian Bishop

good luck everyone. been on unemployment since april 2021 and the system is a nightmare to deal with. hope we all find good jobs soon!

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Daniel Rivera

Had this exact problem with id verification. Kept sendng pics for months and nothing worked. Finally I gave up on the online portal and just FAXED my id to them (yes, fax lol). Got approved in 48 hours. Sometimes the old school methods work better with these dinosaur agencies.

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Sophie Footman

Who has a fax machine in 2023?! 😂

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Daniel Rivera

I used an online fax service lol. But I swear this worked when nothing else did. Government agencies love their 1990s technology.

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Connor Rupert

Here's a wild thought that worked for me - I cropped my ID photos VERY precisely. Like, cut off everything except the actual ID itself, no background visible at all. The system seemed to struggle when there was too much background in the image. After I did this, approved on first try after 3 rejections.

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NY unemployment direct deposit change impossible - can't access ID.me account

I'm having a nightmare trying to change my direct deposit info with ny unemployment. My bank account got compromised last week so I had to close it and open a new one. Now I need to update my payment method but the system requires me to verify through ID.me first. Problem is, I used an old email address when I set up ID.me months ago and I can't remember which one it was. I've tried all 4 of my emails with password reset but none work. Called the unemployment office 17 times over 3 days but can never get through to a human. The automated system just tells me to go online! Meanwhile my payment from Tuesday probably went to my closed account and I'm freaking out because rent is due next week. Has anyone dealt with this? Is there any way to bypass the ID.me verification or talk to someone who can manually update my direct deposit info?

Nina Fitzgerald

Hate to be that person, but did you try all the variations of your email? Like if you normally use name@gmail.com, try n.ame@gmail.com or na.me@gmail.com - gmail ignores dots in addresses but some systems register them as different emails. Worth a shot!

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Jason Brewer

When you filed your claim originally, did you set up direct deposit then or was it added later? If it was later you might be able to use the paper check option as a fallback. Still have to talk to someone but sometimes the paper check option has a different verification process. Just thinking outside the box here cause I've been through this circus.

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Ryan Vasquez

I set it up when I first filed. Is there a way to switch to paper checks without ID.me verification?

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Jason Brewer

In my experience you still need to verify identity but sometimes they have alternative methods if you explain you can't access ID.me. Worth asking about when you get someone on the phone.

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Benjamin Kim

wait hold up - does this actually work or is it just the usual BS?

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Samantha Howard

I was skeptical too but it worked for me. After 3 weeks of getting nowhere I got through using claimyr and had my issue resolved. They just handle the phone wait time.

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Benjamin Kim

hmm maybe I'll check it out. been trying to get thru for days

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Megan D'Acosta

Sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this?

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Megan D'Acosta

interesting... what's the website again?

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Sarah Ali

claimyr.com - they handle the hold time for unemployment calls so you don't have to sit there listening to that awful hold music for hours

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