Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Anyone have any luck filing a formal complaint with the NY Dept of Labor Commissioner's office? I'm considering it for my missing payments.
I tried this route. Got a generic response after 3 weeks saying they'd "look into it" and then nothing. Total waste of time.
Ugh that's disappointing but not surprising 😑 The whole system is designed to make us give up
My bf was in the same situation and finally got it resolved by going IN PERSON to a Department of Labor office! Not many people realize you can do this. He went to the one in Brooklyn and spoke to someone face to face.
Most locations are open 8:30-4:30 but GET THERE EARLY. Like 7:30am early. They only take a certain number of people each day. No appointment system that I know of.
Jamal Brown
•not all offices handle unemployment FYI! call ahead to make sure. some are just for job search assistance
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Dylan Cooper
So tired of ppl complaing about the NY unemployment system... we're in a pandemic ppl!!! They're doing their best with outdated systems. Be patient ffs
StarSailor
•easy to say "be patient" when ur not about to be evicted... some of us need our $ now not whenever they feel like processing it
Dylan Cooper
•I get it's frustrating but the people working there are just doing their jobs. The SYSTEM is broken not the workers
call them back if u dont see the $$ in 5 business days. dont wait around hoping. I had to call to get my payment pushed thru - system glitc was holding it up. Use claimyr.com if u cant get thru on phones
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Malik Davis
What time zone are you in? I found out that they actually list their hours in Eastern time, but their system sometimes interacts weird with other time zones. Try calling based on Eastern time zone opening hours.
Nia Harris
•I'm in NY so same time zone. But good tip for others!
Have you tried using the callback service at claimyr.com? I was in the exact same situation - couldn't get through for weeks, needed to verify my identity to get my money. Used their service and had a callback with an actual agent in under 4 hours. Just sharing what worked for me after all that frustration.
No joke, this actually works. It's not a hack - they just have technology that keeps dialing and navigating the phone tree until they get through, then they connect you. Saved me weeks of frustration.
Ravi Gupta
•So I was about to throw my phone after 3 hours on hold when my brother told me about this. Got a call back in 2 hours with an actual rep on the line. Fixed my issue in 10 minutes. Sometimes you gotta try new things when the system is broken.
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Zara Shah
Contact your state assembly person or senator! Seriously, this worked for me when I had issues. Their offices have direct contacts at unemployment and can often get things fixed when you can't get through the normal channels.
Luca Bianchi
yo this happened to me 2! ny unemployment system is straight garbage. biggest thing that helped me was using claimyr to get through to an agent (regular phone lines are impossible). once i talked to someone they explained i'd hit my maximum benefit amount even tho my end date was later. stupid system design fr 👎
How long did it take with Claimyr? Was thinking about trying it
Luca Bianchi
•got a callback same day, talk like 45 mins. beats spending 8hrs calling and getting nowhere
Luca Ferrari
yall notice how much worse this is getting? my whole facebook feed is people dealing with unemployment fraud lately 😩 something big is happening with identity theft rings
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Nia Wilson
•I read somewhere that there are organized crime groups specifically targeting unemployment systems because they were so overwhelmed during COVID they didn't have proper security protocols. Scary stuff.
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Nia Wilson
Hey, ID theft investigator here. I don't normally post but your situation is unfortunately common. Beyond what others have suggested (FTC report, IRS contact, etc.) make sure you're documenting EVERYTHING. Take screenshots of the account with the wrong info, save all emails and letters, and record details of every phone call (date, time, who you spoke with, what was discussed). This documentation will be crucial if this drags on or if you need to escalate further. Also, check if your employer offers any identity protection services as a benefit - many do now.
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Amina Sy
•Thank you for weighing in with your expertise. I hadn't thought about checking with my current employer for identity protection services - that's a great tip.
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