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So tired of ppl complaing about the NY unemployment system... we're in a pandemic ppl!!! They're doing their best with outdated systems. Be patient ffs
call them back if u dont see the $$ in 5 business days. dont wait around hoping. I had to call to get my payment pushed thru - system glitc was holding it up. Use claimyr.com if u cant get thru on phones
What time zone are you in? I found out that they actually list their hours in Eastern time, but their system sometimes interacts weird with other time zones. Try calling based on Eastern time zone opening hours.
Have you tried using the callback service at claimyr.com? I was in the exact same situation - couldn't get through for weeks, needed to verify my identity to get my money. Used their service and had a callback with an actual agent in under 4 hours. Just sharing what worked for me after all that frustration.
No joke, this actually works. It's not a hack - they just have technology that keeps dialing and navigating the phone tree until they get through, then they connect you. Saved me weeks of frustration.
Contact your state assembly person or senator! Seriously, this worked for me when I had issues. Their offices have direct contacts at unemployment and can often get things fixed when you can't get through the normal channels.
yo this happened to me 2! ny unemployment system is straight garbage. biggest thing that helped me was using claimyr to get through to an agent (regular phone lines are impossible). once i talked to someone they explained i'd hit my maximum benefit amount even tho my end date was later. stupid system design fr 👎
Don't even bother trying to call. The NY unemployment phone system is hell and you'll wait for hours just to get hung up on. Trust me, with a holiday delay your payment will process - just a day later than usual.
use claimyr.com - only way I ever got through. worth every penny when you're desperate to talk to an actual person
Sofia Gutierrez
Anyone have any luck filing a formal complaint with the NY Dept of Labor Commissioner's office? I'm considering it for my missing payments.
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Liam McConnell
•I tried this route. Got a generic response after 3 weeks saying they'd "look into it" and then nothing. Total waste of time.
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Sofia Gutierrez
•Ugh that's disappointing but not surprising 😑 The whole system is designed to make us give up
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Dmitry Petrov
My bf was in the same situation and finally got it resolved by going IN PERSON to a Department of Labor office! Not many people realize you can do this. He went to the one in Brooklyn and spoke to someone face to face.
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Dmitry Petrov
•Most locations are open 8:30-4:30 but GET THERE EARLY. Like 7:30am early. They only take a certain number of people each day. No appointment system that I know of.
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Jamal Brown
•not all offices handle unemployment FYI! call ahead to make sure. some are just for job search assistance
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