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New York Unemployment

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
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Joy Olmedo

NY unemployment back pay arrived then account locked again after answering questionnaire?

After waiting nearly 8 months, I finally got my back payments last week. Was super relieved until I tried to file my weekly claim yesterday. The system suddenly gave me this weird questionnaire about a supposed break in my claims due to employment (which I had already explained in previous filings). I truthfully answered with the info about my short temp job that ended in February. As soon as I submitted the form, my account got flagged for review AGAIN! I'm completely lost on what to do now. This has never happened before and I honestly feel like I'm about to have a mental breakdown. I've been counting on this money for rent and bills, and now everything's frozen again for no reason I can understand.

After 3 moths of my account being locked in review status, I found claimyr.com through reddit. Got connected to an agent in like 30 minutes who cleared everything up. Wish I'd known about it sooner instead of stressing for months! my backpay hit my account 2 days later

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Payton Black

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does it actually work? i've been trying to get thru for weeks

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yep! they just call for you and connect when they get a human. saved me literally hundreds of redial attempts

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Harold Oh

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Don't break down! The NY unemployment system does this to almost everyone at some point. They make it hard on purpose hoping people will give up. You just need to talk to a real person who can fix it immediately. Be persistent!

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Sara Unger

NY unemployment can't see my income from out-of-state employer - now they want a year of paystubs?

I'm dealing with a strange situation with my unemployment claim. I've been working for a contracted company based outside NY for the past 3 years, but I physically work at a university here in New York. This company always does temporary layoffs during summer breaks. I just got laid off for the summer and filed for unemployment, but when I called NY unemployment today (shocked they actually answered!), the rep told me they have no record of my income from this out-of-state employer. They only see income from my small side gig that I do on weekends. Now they're saying I need to send in paystubs for EVERY MONTH going back a full year! Has anyone else who works for an out-of-state company run into this problem? Is this normal procedure or are they just giving me the runaround? I'm worried about how long this will delay my benefits.

you need to call the interstate claims unit directly. the regular agents don't know how to handle out-of-state employer situations. the number is different than the main unemployment line.

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Sara Unger

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Do you happen to have that number handy? I've been calling the main line.

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don't have it in front of me but if you google "ny unemployment interstate claims unit" it should come up. just be prepared to wait on hold FOREVER. I waited 2+ hours when I called them.

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Its all about the tax withholding. If your company wasn't withholding NY state taxes, then NY doesn't show your wages. I bet if you look at your W-2, it shows the other state's withholding. You'll need to send in all those paystubs AND a letter explaining that you physically worked in NY even though the employer is based elsewhere.

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Alfredo Lugo

Company suddenly shut down - how long will NY unemployment take to process my claim?

My employer unexpectedly closed their doors last month due to financial problems. They gathered everyone in a meeting on a Friday afternoon and announced the company was folding due to insolvency. We were all handed our final checks and the company's tax ID number, then basically told to file for unemployment. I submitted my claim online about 3 weeks ago and it shows I'm in my waiting week currently. Does anyone know the current timeline for NY unemployment to actually approve claims and start paying benefits? Back during the pandemic it was taking people 8-12 weeks to get a decision. Has this improved at all? I've got rent coming up and savings are getting tight. This is my first time applying for benefits so I'm not sure what to expect.

Justin Trejo

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the system is completely clogged rn because of all the tech layoffs hitting NY. my friend who works in the UI office said they're getting 3x the normal applications since april.

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Alana Willis

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I was in the EXACT same situation! Company went under with no warning. If you have the FEIN that's HUGE - they can verify your claim much faster. Mine took 5 weeks from application to first payment once I got someone on the phone. I couldn't get through for weeks until I tried claimyr.com - totally worth it, got my backpay released in one call.

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Tyler Murphy

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what's this claimyr thing? never heard of it

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Alana Willis

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It's a service that calls unemployment for you and stays on hold, then rings your phone when a real person answers. Saved me hours of frustration. claimyr.com

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Natalie Wang

Applied for NY unemployment 11 months ago, claim says payable but still no money received

I was let go during company downsizing last April and immediately filed for unemployment. When I check my account online, it shows 'payable' status since June, but I haven't received a single payment yet. I've called the unemployment office at least 35 times over these months, and either can't get through or get disconnected after waiting for hours. The few times I actually spoke with someone, they just said my case was 'under review' or that I should 'keep waiting.' I've sent countless emails through their contact portal but only get automated responses. My savings are completely depleted and I'm borrowing money from family just to cover basic bills. Has anyone else experienced this ridiculous delay? What finally worked to get your money released?

Are you SURE you've been certifying every week? Even if you miss one week of certification it can mess up your whole claim. They don't make it clear but you have to keep certifying even if you aren't getting paid.

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Natalie Wang

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Yes, I've been religious about certifying every single week. Haven't missed one.

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Kaylee Cook

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I'm dealing with the exact same thing! Applied in May 2023, claim shows payable since July, but not a single cent has hit my account. I've called over 50 times. NY unemployment is a joke.

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Elijah Jackson

NY unemployment just ran out after 26 weeks - what am I supposed to do now?

Just completed my weekly certification and got hit with a message saying my benefits are ending with this payment. I figured this was coming since I'm right around the 26 week mark. The thing is, there was zero information about what I'm supposed to do next. No instructions, no links, nothing. Since I haven't found new employment yet, I don't have anything to file a new claim with. Do I just stop logging in to the system now? Is there some extension I should be applying for? The website isn't helpful at all and I can't get anyone on the phone. Anyone else been through this recently? Not sure what the next steps are supposed to be.

the ny unemployment system is literally designed to be confusing so people give up 🤮 they WANT you to stop trying so they don't have to pay benefits. KEEP TRYING and don't let them win!

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This isn't helpful at all. Do you have any actual advice or just conspiracy theories?

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It's not a conspiracy theory when there are literally studies showing states make UI systems deliberately difficult to navigate. And my advice IS to keep trying instead of giving up, which is exactly what the system wants you to do.

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Michael Adams

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Apply for SNAP benefits ASAP if you haven't already. You'll probably qualify now that your unemployment is ending. Can help with groceries at least while you figure out the next step.

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