NY unemployment can't see my income from out-of-state employer - now they want a year of paystubs?

Yep, happened to me too. My main employer is in New Jersey but I work remotely from NY. When I filed my claim, they could only see my NY-based side hustle income. I had to fax (yes, FAX!) 15 months of paystubs to them. Took about 3 weeks but they finally updated my claim with the correct income. Just make sure to include your claim ID on EVERY page you send them.

After 3 weeks of getting nowhere with my claim I tried a service called Claimyr (claimyr.com) and it changed everything! Their system called NY unemployment for me, stayed on hold, then connected me directly to an agent who fixed my wage issues right away. Talking to an actual human got my benefits flowing within 2 days. Best decision I made after wasting weeks trying to reach someone on my own. Check out this video if you want to see how it works: https://youtu.be/Rdqa1gKtxuE

NY unemployment system is so broken when it comes to out-of-state employers. My company is based in Pennsylvania but I've worked in NY for 5 years. Had to send wage docs THREE separate times before they got it right. Just keep bugging them and document everything!

This is actually super common with multi-state employers. The wage reporting systems between states don't talk to each other well. What you need to do is get your employer to fill out a form called Request for Reconsideration. It's basiacally them confirming to NY that yes, you did work for them and earn X amount. Your HR department should know exactly what to do - this happens all the time.

Been dealing with ny unemployment for 4+ months now because of this exact issue. Out of state company, worked in NY, no wages showing up. Sent paystubs 3x and they keep "losing" them. The only thing that finally worked was getting help from my state assemblyman's office. Call your local rep - they have special contacts at DOL who can actually fix things.

KEEP COPIES OF EVERYTHING YOU SEND THEM. I cannot stress this enough. They lost my paystubs twice and then tried to deny my claim saying I never sent anything. I finally had to use claimyr.com to get an agent on the phone who could actually help me. Worth every penny to finally get my benefits sorted out.

They're just giving you the runaround. I've been through this whole process twice now. What will happen is you'll send all those paystubs, wait 3-4 weeks, then they'll say they never got them. Then you'll send them again, wait another month, then they'll process them incorrectly. It's literally the worst system ever.

Look, here's what you need to do step by step (I finally got this sorted after 2 months of headaches): 1) Send your paystubs certified mail so you have proof they received them 2) Call unemployment every 3-4 days to check on status - don't wait for them to contact you 3) Ask specifically for a "wage investigation" to be started - this is different than just sending in docs 4) Have your employer contact the Interstate Claims unit directly (there's a special number for employers) 5) If no progress after 3 weeks, contact your state representative's office 6) If still no progress, use claimyr.com to get a callback with an agent - they can actually look at your file while on the phone with you The system is completely overwhelmed and unless you're persistent, your claim will just sit there. I know it's frustrating but keep pushing!

The moment you said "out of state company" I knew exactly what your problem was gonna be lol. NY unemployment has the WORST system for handling interstate employment. My company is based in Massachusetts but I've worked in NY for years, and every time I need benefits it's the same nightmare. The wage verification takes forever.

dont waste ur time calling. they never pick up. i tried for 2 weeks straight with no luck. ended up using claimyr.com and got through in one day. the agent was able to see my paystubs had actually been received but not processed. she fixed it while i was on the phone.

The system isnt designed to handle multi-state situations well. I went through this exact thing last summer. They claimed my info wasnt in the system cause my employers headquarters is in California tho I work in Manhattan. After sending in all my stubs TWICE, I found out they had been putting it on a seperate claim number somehow?? The whole thing is a cluster. Just keep pushin em and eventually it'll work.

This right here is why New York unemployment is such a joke. Their computer systems cant talk to other states, they lose documents, and then they blame YOU for their incompetence. I'd start contacting your state representatives NOW before this drags on for months.

I dealt with this EXACT situation a few months ago. Worked for a company based in Florida but worked remotely from NY. What ended up working for me after weeks of frustration: 1. Had my employer send a detailed letter on company letterhead confirming my employment dates, wages, and that I physically worked in NY 2. Used claimyr.com to actually get someone on the phone (game changer - saved me hours of hold time) 3. Asked specifically for a "wage reconsideration based on out-of-state employer" The key was actually talking to a human who could look at my file while I was on the phone. Once I got through to someone, it was resolved in about 10 minutes. The weeks of trying to do it through their online system and sending documents to their black hole fax line got me nowhere. Good luck! The system is frustrating but there is a way through it.

you need to call the interstate claims unit directly. the regular agents don't know how to handle out-of-state employer situations. the number is different than the main unemployment line.

Its all about the tax withholding. If your company wasn't withholding NY state taxes, then NY doesn't show your wages. I bet if you look at your W-2, it shows the other state's withholding. You'll need to send in all those paystubs AND a letter explaining that you physically worked in NY even though the employer is based elsewhere.