NY unemployment confused about out-of-state employer not reporting wages to NYSDOL

Yes, this happens with out-of-state employers sometimes. The problem is that your employer likely reports all their wage data to their home state, not to New York, even though you physically work here. It's a common issue with multi-state companies. You'll need to gather all those paystubs as requested and submit them through your online account or mail them in. Make sure you include your claim ID number on everything you send. The DOL will use these to manually verify your wages and calculate your benefit amount.

i had a similar thing with a pennsylvania company. took FOREVER to get it sorted out. they made me send in like 6 months of pay stubs and then still got my benefit amount wrong lol. good luck

This is actually a fairly common issue with interstate employment. Your employer should be filing a Combined Wage Claim with NY, but many out-of-state employers don't know they need to do this. Here's what you need to do: 1. Submit all requested paystubs as proof of your NY employment 2. Also include your W-2 from last year if you have it 3. Call DOL back and specifically request a "Combined Wage Claim investigation" 4. Ask them to check if your employer filed an "employer registration" with NYS The verification typically takes 2-3 weeks if all documentation is submitted properly. Be very persistent in following up, as these claims often get delayed without regular monitoring.

OMG I had THE EXACT SAME PROBLEM last year with my Michigan-based employer!!! I work remotely from NY and they had ZERO record of my wages! It was a NIGHTMARE trying to get benefits. I called like 50 times and could never get through to anyone. I was about to give up when someone told me about this service called Claimyr that helped me actually get through to a rep without waiting all day. You can check them out at claimyr.com - they have a video that shows how it works: https://youtu.be/Rdqa1gKtxuE Once I finally got through to someone, they helped me file a wage investigation and I had to send in all my paystubs too. It took about 3 weeks after that to get my benefits sorted out. The key was getting to talk to an actual person who knew what they were doing!

wait so your a college worker? dont you qualify for the special education employee benefits in ny? my cousin works at a HS and got some special unemployment thing for school workers

THIS IS EXACTLY WHY THE SYSTEM IS BROKEN!!! I went through something similar with a Florida company I worked for remotely from NY. Had to jump through ENDLESS HOOPS just to get what I was entitled to. They made it SO COMPLICATED that most people would just give up. The DOL knows this and they DO IT ON PURPOSE to save money by denying valid claims!!!!! My advice: document EVERYTHING. Record every call if you can (NY is one-party consent). Send everything with delivery confirmation. And be prepared to FIGHT for weeks to get your benefits!!

I'm going through this exact situation right now with my claim from February 2025. I work for a company based in New Jersey but I work from my apartment in Brooklyn. What worked for me was: 1. Submitted all my paystubs through the document upload section in my online account 2. Specifically labeled them as "Out of State Employer Wage Verification" 3. Called DOL three times until I got someone who knew how to handle interstate claims 4. They had to initiate what they called a "wage investigation" It's been about 3 weeks now and I just got notification that my benefit amount has been correctly calculated. So it does get resolved, but it definitely takes longer than a normal claim. Keep certifying every week while you wait!

One more important thing - make sure your out-of-state employer doesn't contest your claim or say you're not eligible for NY benefits. Sometimes they'll try to argue that you should file in their state instead. If that happens, you'll need to clearly document that you physically performed the work in New York State. Save any emails or documents that show your work location.

anybody else notice how the unemployment system is like 100 years behind on dealing with how people actually work today?? like remote work and out of state companies is normal now but the system acts like its 1950 still lol

Update: I called DOL again today and specifically asked about the Combined Wage Claim that someone mentioned here. The rep knew exactly what I was talking about and said that's what I need! She's starting that process now and said it typically takes 2-3 weeks to get the wage information from my employer's state. I also uploaded all my paystubs and W-2s to my online account and labeled them as "Out of State Employer Wage Verification" as suggested. Thanks everyone for your help with this!