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hot take: the backpay system is intentionally broken to save the state money. they know most people will give up eventually.
have u checked ur spam folder? sometimes the important emails from unemployment go there. happened to me and i missed an important interview 😣
you need to call the interstate claims unit directly. the regular agents don't know how to handle out-of-state employer situations. the number is different than the main unemployment line.
Its all about the tax withholding. If your company wasn't withholding NY state taxes, then NY doesn't show your wages. I bet if you look at your W-2, it shows the other state's withholding. You'll need to send in all those paystubs AND a letter explaining that you physically worked in NY even though the employer is based elsewhere.
After 3 moths of my account being locked in review status, I found claimyr.com through reddit. Got connected to an agent in like 30 minutes who cleared everything up. Wish I'd known about it sooner instead of stressing for months! my backpay hit my account 2 days later
Astrid Bergström
You NEED to talk to someone. Period. Nothing will happen until you get a live person who can look at the claim. Try calling every morning at 7:58am and hitting the right options the second they open. That worked for me after dozens of failed attempts.
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PixelPrincess
is your husband checking his spam/junk email folders? sometimes the DOL sends important emails that get filtered out. also check physical mail - they sometimes send letters requiring response within a certain timeframe.
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Klaus Schmidt
•Good point - I'll have him check both of these. Would hate for it to be something simple like that.
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