New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

So many people dealing with this right now! My theory is that all our data that got leaked in various breaches over the years is finally coming back to haunt us. Unemployment fraud is apparently super profitable for scammers right now.

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Y'all I'm an accountant and I see this ALL THE TIME with my clients. Here's what you need to know: 1) This is a MASSIVE problem right now with NY unemployment specifically 2) Document everything and act fast 3) You'll need to file IRS form 14039 (Identity Theft Affidavit) 4) Get an IP PIN from the IRS for future tax filings 5) When/if you get a 1099-G form for benefits you didn't receive, you must dispute it 6) Consider freezing your credit with all bureaus The NY unemployment system is completely overwhelmed with these cases. Their phone system is designed to frustrate you into giving up. Keep detailed records of every attempt to contact them. The most reliable way to actually reach a human is through claimyr.com - it's a service that navigates the phone tree and waits on hold, then calls you when a real person answers. Several of my clients have successfully used it to resolve unemployment fraud issues.

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This is incredibly helpful, thank you! I'll look into the IRS form today. Should I be contacting the NY Department of Labor directly too?

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Yes, you absolutely need to contact NY DOL directly - that's where the fraud department is located. But their phone system is notorious for disconnecting callers or leaving them on hold for hours. That's why so many people end up using services like Claimyr just to get through.

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Don't even bother trying to call. The NY unemployment phone system is hell and you'll wait for hours just to get hung up on. Trust me, with a holiday delay your payment will process - just a day later than usual.

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This!!! ⬆️ Calling is a nightmare. I spent 4 days trying to get through.

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use claimyr.com - only way I ever got through. worth every penny when you're desperate to talk to an actual person

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First time? 😂 Welcome to the wonderful world of government efficiency! Every holiday means an extra day of waiting. Buckle up and plan accordingly.

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had this same nightmare last week!!! after trying EVERYTHING, i finally used claimyr.com and got through to an agent who fixed it in 5 minutes. it was the only thing that worked after days of frustration

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if ur unable to certify bcuz of the lockout, document EVERYTHING. dates/times u tried to login, screenshots of errors, when u called, etc. once u get it fixed they can do back payments but u need proof u were trying

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Good advice, I'll start documenting everything. Taking screenshots now

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Ugh dealing with NY unemployment is like stepping back into 1995 internet. Their whole system runs on technology from the dark ages 💀

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most state unemployment systems still run on COBOL lmao... like literally 60 year old programming language

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went through similar BS last year. ended up having to fax (yes, FAX) my information to them because the online system was broken. might be worth trying that route if you can find a fax service.

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Did you work out of state at all in the last 18 months? That can cause major delays because they have to verify with other states.

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Nope, just one job here in NY for the past 2 years.

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the person who said contact your state rep is RIGHT. My brothers claim was stuck for 11 weeks. One email from our assembly member's office and it was fixed in 48 hours.

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