


Ask the community...
Don't even bother trying to call. The NY unemployment phone system is hell and you'll wait for hours just to get hung up on. Trust me, with a holiday delay your payment will process - just a day later than usual.
use claimyr.com - only way I ever got through. worth every penny when you're desperate to talk to an actual person
had this same nightmare last week!!! after trying EVERYTHING, i finally used claimyr.com and got through to an agent who fixed it in 5 minutes. it was the only thing that worked after days of frustration
Ugh dealing with NY unemployment is like stepping back into 1995 internet. Their whole system runs on technology from the dark ages 💀
Did you work out of state at all in the last 18 months? That can cause major delays because they have to verify with other states.
Giovanni Ricci
So many people dealing with this right now! My theory is that all our data that got leaked in various breaches over the years is finally coming back to haunt us. Unemployment fraud is apparently super profitable for scammers right now.
0 coins
NeonNomad
Y'all I'm an accountant and I see this ALL THE TIME with my clients. Here's what you need to know: 1) This is a MASSIVE problem right now with NY unemployment specifically 2) Document everything and act fast 3) You'll need to file IRS form 14039 (Identity Theft Affidavit) 4) Get an IP PIN from the IRS for future tax filings 5) When/if you get a 1099-G form for benefits you didn't receive, you must dispute it 6) Consider freezing your credit with all bureaus The NY unemployment system is completely overwhelmed with these cases. Their phone system is designed to frustrate you into giving up. Keep detailed records of every attempt to contact them. The most reliable way to actually reach a human is through claimyr.com - it's a service that navigates the phone tree and waits on hold, then calls you when a real person answers. Several of my clients have successfully used it to resolve unemployment fraud issues.
0 coins
Nia Thompson
•This is incredibly helpful, thank you! I'll look into the IRS form today. Should I be contacting the NY Department of Labor directly too?
0 coins
NeonNomad
•Yes, you absolutely need to contact NY DOL directly - that's where the fraud department is located. But their phone system is notorious for disconnecting callers or leaving them on hold for hours. That's why so many people end up using services like Claimyr just to get through.
0 coins