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New York Unemployment

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Klaus Schmidt

Applied 11 weeks ago for NY unemployment - claim still pending with zero updates

I filed for unemployment almost 3 months ago after being laid off from my retail job. Been claiming weekly for 10 weeks straight now and my status is STILL showing as 'processing.' The website said it should take 2-4 weeks to process claims! I've only had this one job for the entire year, my employer already confirmed the layoff, so what's the holdup? I've tried calling about 30 times but can't get through to an actual person. I'm completely on my own financially - no family support, and my savings are basically gone at this point. I'm stressed out about paying rent next month. Is everyone dealing with these crazy delays or is something wrong with my specific claim?

Did you work out of state at all in the last 18 months? That can cause major delays because they have to verify with other states.

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Nope, just one job here in NY for the past 2 years.

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the person who said contact your state rep is RIGHT. My brothers claim was stuck for 11 weeks. One email from our assembly member's office and it was fixed in 48 hours.

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Kirsuktow DarkBlade

Still waiting for ny unemployment debit card after 2 weeks, what gives?

Applied and got approved for unemployment benefits in mid-August. Got my first payment processed on September 28 and the website showed that my debit card was issued on September 30. It's now October 16 and still no sign of the card in my mailbox. I called KeyBank customer service twice and both times they just said 'it takes 7-10 business days' but it's been more than that now. I even double-checked my address is correct in the system. Has anyone else experienced super long delays getting their card? How much longer should I wait before requesting a replacement? Really need this money for rent coming up soon!

Have you moved recently or lived at multiple addresses? Sometimes they have outdated address info in their system even if you updated it on the website.

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Nope, been at the same address for 3 years. That's why I'm so confused about the delay.

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keybank is the WORST. took me over a month to get my card last summer and when i finally did someone had already used my benefits!! took another 6 weeks to get that sorted out.

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Statiia Aarssizan

Lost a week of ny unemployment because certification didn't go through on my phone

Really frustrated right now. I certified for my weekly benefits three weeks ago using the mobile site on my phone. Everything seemed normal, got the confirmation screen and everything. Fast forward to the following Sunday when I went to certify again, and the system asked me if I had worked during the previous week. I answered no since I'm still unemployed, completed my certification, and expected to get paid for both weeks. Well, I just checked my payment history and only got paid for one week! The week I certified on my phone is completely missing from my payment history. I've tried calling the unemployment office about 20 times with no luck getting through. Has anyone else had this happen? Is there any way to get that missing week's payment? I'm behind on rent and really need that money.

Have you tried calling your state representative? They sometimes have direct lines to unemployment office and can escalate your case. Worked for me when I was in a similar situation.

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don't worry too much - this is super common and totally fixable. you just need to get someone on the phone which is the hard part. once you do they can usually fix it in like 2 minutes. hang in there!

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Thanks for the reassurance! That makes me feel a bit better.

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Amy Fleming

My husband filed for ny unemployment 4 weeks ago - no approval letter, no calls, nothing!

My husband lost his job due to company downsizing in June. He immediately filed for unemployment on June 20th, answered all the questions correctly, and set up his direct deposit. It's now been over 4 weeks and not only has he not received any approval, we haven't gotten a single letter or phone call from anyone. I've tried reaching out to them through their social media accounts three different times and just get canned responses saying "someone will contact you." Meanwhile we're draining our savings just to keep up with bills. Has anyone experienced this kind of delay? What else can we do? The website just says "pending" when he logs in, and calling the number is completely useless - just automated responses and then it hangs up. We need this resolved ASAP as our rent is coming due again!

Make sure your husband continues to certify for benefits every week while waiting! You can claim all those weeks once approved but only if you've been certifying!

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THIS!!!! So many people miss this step and lose out on thousands!

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Do NOT give up. I was in the exact same boat, waited 5 weeks with no communication at all. Finally got through using claimyr.com (saves you from the hold time hell) and it turned out there was a simple flag on my account they fixed in 3 minutes. Got all my backpay two days later. The system is broken but keep fighting!

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100% worked for me. I was about to throw my phone after 3 hours on hold when I found this. You pay them, they call and wait on hold, then your phone rings when an actual human picks up. That one convo fixed everything for me.

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Gonna try this tomorrow. Been trying to get through for weeks with no luck.

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Paolo Esposito

Shattered phone screen - can't apply for UI online. Help!

My phone screen is completely shattered and I can't apply for unemployment online. Has anyone else dealt with this? What are my options for applying when I can't use my phone or computer?

idk if this helps, but some cell phone repair shops can do screen replacements pretty quick and cheap. might be worth looking into if you need your phone for other stuff too

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Best thing to do is just bite the bullet and be up at the office at 8am waiting..and waiting....dreadful stuff but. Its worth not forfeiting your Money

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