Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
If you do manage to speak with a representative, make sure you have these things ready: 1. Your NY.gov username and password 2. Social Security Number 3. The exact dates of all claims you filed 4. Any documentation of part-time work during your claim period 5. The claim ID numbers if you have them 6. A copy of the letter saying you're eligible for $6,100 This will save time and make sure they can actually help you in one call. Based on what you've described, it sounds like you may have had a break in claim that's now been resolved, but the payment mechanism is still on hold.
Andre Moreau
•This is really helpful, thank you! I'll gather all of this info before I start calling on Tuesday. The letter has a claim ID that starts with T-25 which is different from my usual claim number, if that means anything to anyone?
A T-25 prefix typically indicates a determination for a specific issue rather than your regular claim. This actually confirms my suspicion that there was a hold on your account that has now been resolved. The $6,100 letter is likely a formal determination that you're eligible for those back weeks. Once you speak with an agent, they should be able to release those funds.
Update us if you get through! I'm having similar issues right now and could use the tips. The whole system is such a mess this year.
Andre Moreau
•Will do! Going to try all these suggestions next week. Fingers crossed I can get this resolved and actually receive my benefits!
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Paloma Clark
just wanted to say ur not alone. same exact thing happening to me and my roommate. this system is trash!!
Isaiah Cross
UPDATE: I finally got through to someone! I tried the TTY line like someone suggested here and was able to speak with an agent. They confirmed my backpay was approved but sitting in a "pending release" status that required supervisor override. The agent submitted the request and said I should see the payment within 5-7 business days. They also gave me a direct reference number to use if I need to follow up. Thank you all for the helpful suggestions!
Great news! Make sure to write down that reference number and the name of the agent if they provided it. If you don't see the payment in 7 business days (which sometimes happens), call the TTY line again and provide the reference number immediately. This will get you to the same department instead of starting over.
Evelyn Kelly
•Excellent update! This is exactly how the process should work. The supervisor override is common for backpay claims over a certain dollar amount or that cross fiscal quarters. The reference number is the key - that means they've properly logged the action in the system.
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Omar Farouk
check ur mail too. sometimes they send letters asking for more info but dont update the online stuff
Good point! I'll keep an eye on my mail. I haven't received anything yet, but I'll make sure I don't miss anything important.
Chloe Davis
Has anyone tried going to their local IRS office in person? I'm wondering if that would be faster than calling? This is so stressful!
AstroAlpha
•In-person visits require appointments, and they're typically booked weeks in advance. Also, the representatives at local offices often don't have any more access to accelerate processing than phone representatives do. They're most helpful for complex issues or when you need to submit documents in person. For a return that's simply still processing, an in-person visit likely won't speed things up.
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Mia Alvarez
I'm so confused about all this… if I try calling from another phone will they still have my information? Do I need to give them my social security number again? What if they say they can't find my claim? I'm so stressed about making it worse somehow.
Chris King
•Don't worry - using a different phone number only affects how quickly you get through the queue. Once you're connected with a representative, they'll ask for your identifying information (SSN, name, DOB) just like normal. Your claim information will all be there in their system. The phone number is just to get past the initial connection hurdle.
i tried this morning with my roommates phone and got thru in 15 MINUTES!!! after trying my own phone for days!!! this should be pinned somewhere seriously
So glad it worked for you too! I really think they must have some algorithm that deprioritizes numbers that call frequently. Really unfair system.
Marilyn Dixon
just wondering... if you've been certifying for 17 weeks with no money why did u wait so long to say something?
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Laila Prince
•I've been calling regularly but never get through. I posted on here before about the delays but didn't get many responses. The 1099-G is what finally pushed me over the edge because now it's a tax issue too.
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Isabel Vega
Just wanted to follow up - were you able to get through to anyone at NYSDOL? If you're still having trouble, remember that you can also try contacting your state assembly person's office. They often have dedicated staff for helping constituents with unemployment issues and can sometimes get faster responses than calling directly.
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Laila Prince
•UPDATE: I finally got through today using the Claimyr service someone mentioned! It actually worked. Turns out there was a routing number error in my direct deposit info. One digit was wrong! The agent corrected it and said I should receive all back payments within 3-5 business days. They're also sending a corrected 1099-G. Such a relief! Thanks everyone for your help!
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