New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait i thought we paid into unemployment insurance too?? my pay stub has all kinds of deductions and i assumed some went to unemployment stuff. this is confusing

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You're probably thinking of SDI (State Disability Insurance) which does come out of employee paychecks in some states, but NY doesn't have that. Your unemployment benefits are funded by employer taxes to the NYS Department of Labor. If you need to check your eligibility or file a claim, you can log into your my.ny.gov account.

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The whole system is set up so employers fund unemployment insurance through their quarterly tax payments to both federal and state agencies. When you file with NYS Department of Labor, they're using money from this pool. If you ever have trouble reaching them about your claim status, I used claimyr.com to get through to an actual agent - there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.

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Is that service legit? I've been trying to call NYS Department of Labor for weeks about my pending claim and keep getting busy signals.

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Yeah it worked for me when I had an adjudication issue last month. Way better than sitting on hold for hours or getting disconnected.

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The whole system is designed to wear you down mentally. Between the weekly certifications, the job search requirements, and the constant fear that one mistake will mess up your benefits - it's psychological warfare honestly.

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That's a bit dramatic don't you think? I mean yes it's stressful but they have procedures for a reason...

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Tell that to someone who's been waiting in adjudication for 2 months with no income. The stress is real and it's by design.

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I started going for walks every morning when I do my job searches online. Having some kind of routine helped me feel more in control of the situation. Also downloaded a meditation app because the uncertainty was killing me.

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That's smart! Exercise definitely helps with stress hormones.

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Heads up, they might ask you to verify other info too. Make sure you know all your account details before calling.

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I had to do this last year. It was actually pretty painless. The lady I talked to was super nice and fixed it right away. Don't stress too much!

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Xan Dae

That's reassuring to hear! Hopefully I'll have the same experience.

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guys. i literaly spent 3 months trying to verify my identity. turns out there was a typo in my ssn on there end. keep trying youll get through eventually

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3 MONTHS??? omg that's insane. glad you got it sorted tho

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This is why I have trust issues with government systems 🙃

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Pro tip: if you have a friend or family member who speaks another language, try calling the non-English line. Sometimes those have shorter wait times!

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Evelyn Xu

Plot twist: NYDOL is actually run by a bunch of sloths. That's why everything moves so slow. 🦥

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Hey now, don't insult sloths like that. They're way more efficient!

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Serious question - has anyone had luck with the callback system? I requested one like 2 weeks ago and still nothing.

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I got a callback... 3 months after I requested it. By then I had already figured out my issue. 🤦‍♂️

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Pro tip: when you get the callback, if you miss it, you go right back to the end of the line. Keep your phone glued to your hand!

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