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my cousin works for nysdol. says theres a HUGE backlog right now of reapplications. theyre like 3 weeks behind in processing. its not just you!!!
I don't think that's accurate. I reapplied just last week and my payments started immediately. It's more likely there's something specific with the OP's claim that requires review. Not everyone experiences delays.
UPDATE: I finally got through to someone at NYSDOL! Used that Claimyr service mentioned above and got connected in about 25 minutes after trying for over a week on my own with no luck. The agent told me my claim had a "verification hold" because I had worked for 3 different employers during my previous benefit year. They needed to manually review those wages even though I had reported everything correctly each week. The good news is she removed the hold right away, and my payments should process overnight! She also said I'll receive all the back payments for the weeks I certified. Such a relief! Thanks everyone for your help and suggestions.
This is great news! It's always something specific like this that causes the holdup. Glad you got it resolved and will be receiving your backpay. For anyone else reading this in the future - this is why getting an actual person on the phone is so important with these issues.
Just saw a notice on the NYSDOL website that they're processing a large batch of tourism recovery payments this Friday. Maybe yours will be in that group!
Oh that would be amazing! Where on the website did you see that? I keep checking the main page but don't see any announcements.
UPDATE: I got my payment! It finally came through as direct deposit this morning. For anyone else waiting, definitely check the Special Program Payments section like people suggested here, and consider submitting that payment inquiry if it's been over 8 weeks. Thanks everyone for your help!
Just a quick update for everyone: NYSDOL just posted on their website that they resolved the certification system issues as of 3:30pm today. If you were having problems earlier, you should be able to complete your weekly certification now without any issues. They apologized for the inconvenience and confirmed that no one will be penalized for these technical difficulties.
I had something kinda like this happen back in January. My payment jumped up by around $200. Turned out they had recalculated my base period wages and I qualified for more than they initially thought. I got a letter about it a week later. Maybe check your mail?
Just to follow up - were you able to get an answer about this? If it was indeed a recalculation of your benefit amount, you should have received a Monetary Determination Notice (T402) showing the updated calculation. This would explain the increase and confirm whether it's permanent going forward.
Ravi Choudhury
anybody know if they're still doing those extra $300 supplemental payments? my friend said he got one but i haven't seen anything about it on the website
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Freya Andersen
•The NY Supplemental Assistance Program is only available for claims filed before April 15, 2025. It was a temporary program and not everyone qualifies. There's information about it in the Benefits Handbook on the NYSDOL website.
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Isabella Silva
FINAL UPDATE: My payment finally came through today! What worked was: 1) Clicking that verification button the former employee mentioned, and 2) I did end up using the Claimyr service yesterday which got me through to someone who could tell me exactly when to expect payment. Thanks everyone for your help - this community saved me so much stress!
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Anastasia Popova
•congrats!!! im going to try that button thing right now
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Omar Farouk
•Great news! Glad you got it resolved. For anyone else reading this thread in the future, always make sure to click that verification button after uploading documents - it's a step many people miss.
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