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THE SYSTEM IS DESIGNED TO DENY PEOPLE!! I worked for 15 years and got denied because of some technicality about my last day of work vs when I filed. They make it impossible on purpose to save money.
just remember that unemployment insurance is basically insurance for employees that employers pay into. it's designed to help people when they lose their jobs through no fault of their own. the cost to employers is part of doing business and helps maintain economic stability
One thing to keep in mind - if your company is new or has limited history with NYS Department of Labor, you might be on a standard rate rather than an experience-based rate initially. The experience rating kicks in once you have enough history for them to calculate it properly.
ugh the whole system is so confusing though! I got laid off 6 months ago and it took FOREVER to actually talk to someone at NYS Department of Labor. kept getting busy signals and my claim got stuck in adjudication for weeks. really hope you have better luck than I did!!
I had the same problem trying to reach NYS Department of Labor by phone. Ended up using Claimyr to get through to an actual agent - they have this system that calls for you and gets you connected. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than spending hours on hold.
The key thing is to file immediately and be completely honest about everything. Even if your claim goes into adjudication, which sometimes happens with layoffs, you'll eventually get approved and receive back pay for all the weeks you were eligible. Keep filing your weekly claims even during adjudication.
The NYS Department of Labor statistics can be misleading because they don't capture the full picture. Many people are working multiple part-time jobs instead of one full-time position, or accepting significant pay cuts. The 'quality' of employment matters as much as the quantity. Have you considered updating your resume format or trying different job boards?
Victoria Stark
If you're having trouble getting through to NYS Department of Labor to ask questions about your claim type, I had good luck using claimyr.com - it's a service that helps you get connected to an actual agent when the phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me when I couldn't get answers about my weekly certification questions.
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Zoe Wang
•Interesting, I didn't know services like that existed. The phone lines have been impossible to get through on.
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Benjamin Kim
Just remember to file your weekly claims on time! That's the most important thing regardless of which type of unemployment you're on. Miss those and you'll have problems with your payments.
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