New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Freya Nielsen

What are my unemployment benefits - NYS Department of Labor weekly benefit amount confusion

I'm really confused about what my actual unemployment benefits are supposed to be. I got approved for NYS Department of Labor unemployment about 2 weeks ago but I can't figure out what my weekly benefit amount should be. The letter they sent me has all these numbers and percentages but nothing clearly says 'this is what you get each week.' I made about $52,000 last year at my job and worked there for almost 3 years before getting laid off. When I try to look it up on the my.ny.gov website it just shows my claim is active but doesn't break down the payment details. Has anyone else had trouble understanding what their actual weekly benefit amount is? I don't want to mess up my weekly claims by expecting the wrong amount.

Don't forget that your benefits might be subject to taxes too! I didn't realize that when I first started collecting and it was a surprise at tax time. You can choose to have taxes withheld from your weekly payments through your my.ny.gov account settings.

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Same boat here! Got my approval but the paperwork is like reading hieroglyphics. Why can't they just send you a simple letter that says 'You get $X per week for Y weeks' instead of all this legal jargon??

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I know it's frustrating, but the detailed breakdown is actually helpful once you understand it. It shows your base period wages, benefit year dates, and maximum benefit amount available. Keep that letter safe - you'll need it if there are ever any issues with your claim.

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Mila Walker

How do you not qualify for unemployment benefits in NY - confused about disqualification reasons

My claim got denied and I'm trying to understand why someone wouldn't qualify for unemployment in NY. The letter from NYS Department of Labor wasn't super clear about the specific reasons. I worked for 8 months at my last job before getting laid off due to company downsizing. I thought that would automatically make me eligible but apparently not? Can someone explain the main reasons people get disqualified? I want to know if I should appeal or if there's something I'm missing about the requirements.

THE SYSTEM IS DESIGNED TO DENY PEOPLE!! I worked for 15 years and got denied because of some technicality about my last day of work vs when I filed. They make it impossible on purpose to save money.

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I feel you on the frustration but there are legitimate appeal processes if you think you were wrongly denied.

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definitely appeal if you think its wrong. i appealed my denial and won after providing more documentation about my work history. took like 6 weeks but got backpay for everything

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Zoe Wang

What is the most common type of unemployment claim with NYS Department of Labor?

I'm trying to understand the different types of unemployment benefits available through NYS Department of Labor. I got laid off from my retail job last month and when I went to file my claim, I saw there were different categories mentioned. What's the most common type that people usually qualify for? I just want to make sure I'm filing for the right benefits and not missing out on anything I might be eligible for.

If you're having trouble getting through to NYS Department of Labor to ask questions about your claim type, I had good luck using claimyr.com - it's a service that helps you get connected to an actual agent when the phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me when I couldn't get answers about my weekly certification questions.

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Interesting, I didn't know services like that existed. The phone lines have been impossible to get through on.

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Just remember to file your weekly claims on time! That's the most important thing regardless of which type of unemployment you're on. Miss those and you'll have problems with your payments.

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Anastasia Smirnova

Main reasons why unemployment is denied by NYS Department of Labor - need to understand my options

My claim was just denied and I'm trying to figure out what went wrong. The denial notice from NYS Department of Labor wasn't very clear about the specific reason. I worked at a retail store for 8 months before getting let go last month. Can someone explain the most common reasons why unemployment gets denied? I want to understand if I should appeal or if there's something I missed in my application. This is my first time dealing with unemployment benefits and I'm really confused about the whole process.

ugh the whole system is so confusing!! i got denied twice before finally getting approved and still dont really understand why. they make it so hard for people who actually need help

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You can request a copy of your employer's response to the NYS Department of Labor through the appeals process. If there's a discrepancy between what they told you versus what they reported, that's definitely grounds for an appeal. You have 30 days from the determination date to file an appeal hearing request.

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Roger Romero

Need help understanding how unemployment benefits are calculated in NY - getting different amounts each week

I've been getting unemployment for about 6 weeks now and I'm really confused about how my weekly benefit amount was determined. My claim shows $365 per week but sometimes I get less and I can't figure out why. I worked at a restaurant for 2 years making about $18/hour plus tips, then got laid off in December. The NYS Department of Labor never really explained how they came up with my benefit amount and the website just shows generic formulas that don't make sense to me. Does anyone know how they actually calculate these amounts? I'm worried they made a mistake because my coworker who made less than me is getting almost the same amount.

UGH the whole NYS Department of Labor system is a JOKE! They never explain anything clearly and expect you to just figure it out. I've been fighting with them for months about my benefit calculation and they keep giving me different answers every time I call. The left hand doesn't know what the right hand is doing over there!

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I feel you on that frustration but they do have the formulas posted online if you dig around their website enough

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One thing to check is whether you're looking at your gross weekly benefit rate vs what you actually receive after taxes. NYS Department of Labor automatically withholds federal and state taxes unless you opted out when you filed. That could explain some of the week-to-week variation you're seeing.

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