New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your claim type, I had good luck using claimyr.com - it's a service that helps you get connected to an actual agent when the phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me when I couldn't get answers about my weekly certification questions.

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Zoe Wang

Interesting, I didn't know services like that existed. The phone lines have been impossible to get through on.

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Just remember to file your weekly claims on time! That's the most important thing regardless of which type of unemployment you're on. Miss those and you'll have problems with your payments.

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THE SYSTEM IS DESIGNED TO DENY PEOPLE!! I worked for 15 years and got denied because of some technicality about my last day of work vs when I filed. They make it impossible on purpose to save money.

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I feel you on the frustration but there are legitimate appeal processes if you think you were wrongly denied.

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definitely appeal if you think its wrong. i appealed my denial and won after providing more documentation about my work history. took like 6 weeks but got backpay for everything

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just remember that unemployment insurance is basically insurance for employees that employers pay into. it's designed to help people when they lose their jobs through no fault of their own. the cost to employers is part of doing business and helps maintain economic stability

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One thing to keep in mind - if your company is new or has limited history with NYS Department of Labor, you might be on a standard rate rather than an experience-based rate initially. The experience rating kicks in once you have enough history for them to calculate it properly.

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We've been in business for about 4 years now, so I think we're past that initial period. I'll check our recent statements to see what our current rate structure looks like.

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ugh the whole system is so confusing though! I got laid off 6 months ago and it took FOREVER to actually talk to someone at NYS Department of Labor. kept getting busy signals and my claim got stuck in adjudication for weeks. really hope you have better luck than I did!!

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I had the same problem trying to reach NYS Department of Labor by phone. Ended up using Claimyr to get through to an actual agent - they have this system that calls for you and gets you connected. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than spending hours on hold.

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Never heard of that but honestly anything is better than the endless busy signals!

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The key thing is to file immediately and be completely honest about everything. Even if your claim goes into adjudication, which sometimes happens with layoffs, you'll eventually get approved and receive back pay for all the weeks you were eligible. Keep filing your weekly claims even during adjudication.

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Good to know about the back pay - I was worried I might miss out if there were delays in processing.

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The NYS Department of Labor statistics can be misleading because they don't capture the full picture. Many people are working multiple part-time jobs instead of one full-time position, or accepting significant pay cuts. The 'quality' of employment matters as much as the quantity. Have you considered updating your resume format or trying different job boards?

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Lucas Bey

Good point about resume format. I've been using the same template for years - probably time to modernize it.

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ugh this is so frustrating!! my dad keeps asking why i cant just get any job since unemployment is so low but he doesnt understand that most openings are either MLM scams or paying like $12/hour with no benefits

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