New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is so confusing!! i got denied twice before finally getting approved and still dont really understand why. they make it so hard for people who actually need help

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You can request a copy of your employer's response to the NYS Department of Labor through the appeals process. If there's a discrepancy between what they told you versus what they reported, that's definitely grounds for an appeal. You have 30 days from the determination date to file an appeal hearing request.

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Wait I'm confused about this whole thing. I thought all money you earn from work counts as wages? Why would some payments not be taxable for unemployment purposes but still be income?

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It's because FUTA (Federal Unemployment Tax Act) has specific rules about what employers have to pay unemployment tax on. Just because you receive money doesn't mean your employer paid unemployment tax on it, and that unemployment tax is what funds the system that pays benefits.

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The whole system is so confusing!! I've been trying to figure out my base period wages for weeks and every time I think I understand it something else pops up. Why can't NYS Department of Labor just make this simpler?

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I had such a nightmare trying to get through to NYS Department of Labor when I needed to ask about my eligibility. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr that helped me reach an actual agent at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my partial unemployment eligibility.

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Never heard of that before but honestly anything beats sitting on hold for 3+ hours just to get hung up on!

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Just be ready for the job search requirements even with partial benefits. You still need to keep a log and apply to jobs weekly. It's annoying when you already have a job but that's the rule.

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UGH the whole NYS Department of Labor system is a JOKE! They never explain anything clearly and expect you to just figure it out. I've been fighting with them for months about my benefit calculation and they keep giving me different answers every time I call. The left hand doesn't know what the right hand is doing over there!

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I feel you on that frustration but they do have the formulas posted online if you dig around their website enough

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One thing to check is whether you're looking at your gross weekly benefit rate vs what you actually receive after taxes. NYS Department of Labor automatically withholds federal and state taxes unless you opted out when you filed. That could explain some of the week-to-week variation you're seeing.

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honestly the whole system is messed up... you shouldnt have to jump through hoops to prove your income when youre already dealing with being unemployed. landlords act like unemployment makes you a bad tenant when really it shows you know how to work the system and get benefits you earned

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Just be upfront about it! I put down my unemployment income on applications and most places were fine with it as long as I could show consistent payments from NYS Department of Labor and that I was meeting my job search requirements.

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