New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jamal Wilson

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Just wanted to follow up - did you ever get this resolved? I'm curious if calling early in the morning worked for you or if you ended up trying another approach.

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Carmen Lopez

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UPDATE: Finally got through to someone using that Claimyr service after failing to get through on my own for three days straight. Turns out there was a 'system flag' on my account because I had previously worked for a school district (even though that was over a year ago). The agent removed the flag and released all my payments! Money was on my card within 2 days. Such a stupid reason to hold up someone's benefits without any notification.

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QuantumQuasar

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Glad you got it fixed! The school district thing is actually common - the system automatically flags education workers for additional review because of different eligibility rules during school breaks. The problem is they never TELL people about these holds. At least you got your backpay!

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Carmen Lopez

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Thanks! Yes, got all my backpay from November through now. Such a relief. I just wish they had some kind of notification system when these holds happen instead of making people chase them down.

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Julia Hall

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Good luck! Hope you get yours resolved soon too!

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Isaac Wright

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CONGRATS! At least SOMEONE is getting paid! Still waiting on mine... called again yesterday and now they're telling me it could be ANOTHER 30 days. This is complete BS!!!

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Zane Gray

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One thing that helped me was filling out the callback request form on their website. They actually called me back within 2 days. This was back in February though, so not sure if they're still processing those requests efficiently now.

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CALLBACK FORM IS USELESS!!!! Filled it out TWICE already with no response!!!! They just ignore those forms completely!!!

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Update: Just got an email notification that my payment is being processed! Should hit my account by Monday. So relieved this nightmare is finally over. Thanks again everyone for the support and suggestions!

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Lia Quinn

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nice! let us know when it actually hits ur account. mine said processing for like 2 weeks before anything happened

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To summarize for everyone confused about this topic: 1. For 2025 taxes, unemployment benefits ARE taxable income both federally and in NY state 2. There is no special March 26 deadline that affects your refund eligibility 3. File by April 15th to avoid late penalties (unless the IRS announces an extension) 4. Your tax software or preparer should automatically calculate the correct tax treatment for your unemployment benefits 5. If you need specific guidance for your situation, speak with a tax professional or try to reach the NY tax department directly Hope this helps clear things up!

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This is super helpful - thank you for breaking it down so clearly! I think I was confusing this with some special covid rule from previous years.

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Ellie Simpson

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WAIT ONE MORE THING!! Make sure you opted to have taxes withheld from your weekly unemployment payments!!! I didn't realize I needed to select this when I first applied and ended up owing a BUNCH at tax time last year. It was a total nightmare!!!!

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Yikes, thanks for the warning! I did select the withholding option when I applied, so hopefully I'm covered there. Sorry you had to learn that the hard way!

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Nia Davis

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Thanks everyone for the helpful responses! I'll definitely be checking my NY.gov account for that 1099-G next month. Sounds like I need to prepare for owing some federal taxes but at least I won't owe anything to NY state. I'll look into the payment plan options with the IRS since there's no way I can pay a large bill all at once right now. Really appreciate all the advice!

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Aisha Rahman

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Good luck! And don't stress too much - even if you owe, the IRS payment plans are pretty reasonable. Just make sure you file on time even if you can't pay it all at once. That's the mistake I made my first time and got hit with extra penalties.

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Yuki Yamamoto

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I'm in almost exactly the same boat as you! Lost my job last March, on unemployment until August, and didn't withhold taxes either. Just putting together tax stuff now and realizing I might be in trouble. Following this thread closely for advice...

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Nia Davis

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Sounds like we'll both be setting up payment plans! From what everyone's saying, it's better to file on time and set up a payment plan than to not file at all.

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