New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is set up to discourage you from applying. They make it as confusing and frustrating as possible hoping you'll just give up. Took me 6 weeks to get my first payment even though I did everything right. NYS Department of Labor acts like they're doing you a favor when it's YOUR money that you paid into through payroll taxes.

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This is so true. And God forbid you make one tiny mistake on your application - they'll hold up your entire claim for weeks while they 'investigate' obvious typos.

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also make sure you understand the waiting week - you dont get paid for your first week even if everything goes smoothly. so if you file on week 1, you wont see money until week 3 at the earliest

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I had a nightmare trying to get through to NYS Department of Labor about a 1099-G issue last year. Spent weeks calling and getting disconnected. Finally used a service called Claimyr (claimyr.com) that actually got me connected to a real person within a few minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I needed to verify my benefit amounts for tax purposes.

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Never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly. Their phone system is impossible.

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just to add my experience - i was on unemployment for 6 months and had to pay about $400 extra on my taxes because i didnt withhold enough. but honestly it wasnt as bad as i thought it would be and my tax guy said thats pretty normal for people who collect UI benefits

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NeonNinja

Don't forget that your benefits might be subject to taxes too! I didn't realize that when I first started collecting and it was a surprise at tax time. You can choose to have taxes withheld from your weekly payments through your my.ny.gov account settings.

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Same boat here! Got my approval but the paperwork is like reading hieroglyphics. Why can't they just send you a simple letter that says 'You get $X per week for Y weeks' instead of all this legal jargon??

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I know it's frustrating, but the detailed breakdown is actually helpful once you understand it. It shows your base period wages, benefit year dates, and maximum benefit amount available. Keep that letter safe - you'll need it if there are ever any issues with your claim.

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ugh the whole system is so confusing though! I got laid off 6 months ago and it took FOREVER to actually talk to someone at NYS Department of Labor. kept getting busy signals and my claim got stuck in adjudication for weeks. really hope you have better luck than I did!!

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I had the same problem trying to reach NYS Department of Labor by phone. Ended up using Claimyr to get through to an actual agent - they have this system that calls for you and gets you connected. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than spending hours on hold.

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Never heard of that but honestly anything is better than the endless busy signals!

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The key thing is to file immediately and be completely honest about everything. Even if your claim goes into adjudication, which sometimes happens with layoffs, you'll eventually get approved and receive back pay for all the weeks you were eligible. Keep filing your weekly claims even during adjudication.

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Good to know about the back pay - I was worried I might miss out if there were delays in processing.

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Jabari-Jo

UGH the whole NYS Department of Labor system is a JOKE! They never explain anything clearly and expect you to just figure it out. I've been fighting with them for months about my benefit calculation and they keep giving me different answers every time I call. The left hand doesn't know what the right hand is doing over there!

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I feel you on that frustration but they do have the formulas posted online if you dig around their website enough

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One thing to check is whether you're looking at your gross weekly benefit rate vs what you actually receive after taxes. NYS Department of Labor automatically withholds federal and state taxes unless you opted out when you filed. That could explain some of the week-to-week variation you're seeing.

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