New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to get more details about how the system works, I used claimyr.com recently and it was actually helpful. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get through to an agent for days about my claim status and this service got me connected in under an hour.

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interesting, never heard of that service before but calling NYS Department of Labor is definitely a nightmare

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The whole unemployment system is basically employer-funded social insurance. They pay taxes whether anyone files claims or not, just like how you pay car insurance premiums even if you never have an accident. The state pools all those tax payments and uses them to pay benefits when people become unemployed.

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THE WHOLE SYSTEM IS BROKEN! They can't calculate benefits correctly but they sure can demand money back fast enough. I've been fighting an overpayment for 6 months and they just keep sending threatening letters.

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That's rough. At least this person is trying to fix it before it becomes a bigger problem.

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wait are you sure you're even supposed to get less? maybe your calculation is right and you're worrying for nothing. the NYS Department of Labor uses your highest earning quarter times 26 or something like that

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It's actually your high quarter wages divided by 26, with a maximum weekly benefit rate. If their high quarter was only $8,200, their weekly benefit should be around $315, not $504. There's definitely an error somewhere.

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Your boss sounds like he's trying to make you feel bad for claiming benefits you're entitled to. That's manipulative behavior and you shouldn't feel guilty about filing. The unemployment system exists specifically for situations like yours.

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Thank you for saying that. I was starting to second-guess myself about filing.

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yeah employers pay taxes but dont let them guilt u about it!! thats literally what the system is for

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this is so confusing!!! i'm dealing with the same thing and nobody at NYS Department of Labor could explain it to me when i called. took forever to get through and they just transferred me around

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I had the same problem trying to reach someone at NYS Department of Labor about this exact question. Finally used this service called Claimyr (claimyr.com) that helps you get through to agents faster. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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The confusion makes sense because both programs involve government payments for people who can't work their regular jobs. But unemployment is for people temporarily out of work who are looking for new jobs, while SSI is for people who can't work due to disability. You can receive unemployment while applying for disability, but if you get approved for disability, you'll need to report that unemployment income to Social Security.

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Mei Liu

exactly! and make sure you keep good records of all your unemployment payments because social security will want documentation of everything

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This whole situation sounds fishy to me. No legitimate employer pays someone $3 for ANY amount of work. You definitely got scammed and should pursue that wage complaint. Also check if you worked anywhere else during your base period - even small amounts from multiple jobs can add up to meet the minimum requirements.

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same thing happened to my cousin but with a different amount, the unemployment office basically laughed at him when he tried to file with such low wages

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