Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
my claim was stuck forever too and i finally found out it was because my former employer contested it? but nobody told me until i finally got through. make sure you have your employment records handy when you finally reach someone. and maybe check if theres anything weird with your previous job that might be holding things up?
That's a good point. I left my last job on good terms, but who knows what they might have said to unemployment. I'll definitely have all my documents ready when I finally get through. Thanks for the tip!
UPDATE: I finally got through to someone! I tried that Claimyr service that someone mentioned above, and I was honestly shocked when it actually connected me with a rep in about 15 minutes. Turns out there was an issue with my identity verification that nobody had bothered to tell me about. The agent was able to fix it right on the call, and she said my claim should be processed within 2-3 business days with all backpay included. Such a relief after 10 weeks of stress! Thanks everyone for your suggestions.
That's awesome! So glad you got it resolved. Hoping your money comes through quickly!
nice! was just about to suggest trying that service too. glad it worked out, nothing worse than being stuck in limbo.
Join the conversation
did u ever find out if they go back and give u the money from when ur benefits ran out until now? i'm worried about the same thing happening to me soon
Not yet, but I'm going to specifically ask about backdating when I file my new claim. Will update here when I find out!
Just to follow up on this thread - I've helped several clients with similar situations. When you file your new UI claim, make sure to use the "Comments" section at the end of the application to explain your situation. Specifically state: "I previously exhausted UI benefits and received MEUC approval letter dated [date]. I'm requesting this new claim be backdated to [date your benefits exhausted] due to confusion caused by the MEUC approval." This written record is important if you need to appeal later.
This is extremely helpful, thank you! I'll use that exact wording when I file my new claim today. I appreciate all the support from everyone here.
Join the conversation
anyone else notice that the new NY labor website is actually WORSE than the old one?? it looks prettier but half the functions don't work right
OMG yes!! It kept logging me out every 2 mins when I was trying to update my work search record last week! So annoying
To stay on topic: The processing status is normal when transitioning between benefit types. The system should update within 3-7 business days with a determination. If it takes longer, that could indicate an issue requiring staff review.
UPDATE: You guys were right! My account updated today (3 days later) and I got a message saying I qualified for the Extended Benefits program. It says I'm eligible for 13 additional weeks at the same weekly amount as before. So glad I asked here instead of just giving up when I saw 0 benefits remaining. Thanks everyone for your help!
congrats! make sure u keep doing all ur work search activities cuz they check those more carefully on the extension programs
Excellent news! Remember that Extended Benefits requires you to apply for at least 5 jobs per week (increased from the 3 required during regular UI). Also, keep detailed records as they conduct more frequent work search audits for EB recipients.
Join the conversation
One important thing to note: there are daily and monthly transfer limits when moving money from the KeyBank card to your personal account. I believe the daily limit is $1,000 and monthly is $5,000. This typically isn't an issue for most unemployment payments, but something to be aware of if you have a large backpay amount.
Good to know about the limits. My weekly benefit is way below that, so shouldn't be a problem.
Watch out for KeyBank's RIDICULOUS inactivity fees! If you don't use the card for 12 months they start charging $1.50 PER MONTH just for having money sitting there. Make sure you either use it or transfer everything out!
This is correct - NY unemployment KeyBank cards do have a $1.50 monthly inactivity fee after 12 months of no transactions. It's always best to either transfer all funds or maintain some activity on the card to avoid these charges.
Amina Diallo
Is the 1099-G also available if you had a pending claim that was eventually denied? I had a complicated situation where I filed, received 2 payments, then they determined I wasn't eligible and I had to pay it back. Not sure if I'll get a form or if I need to report anything.
0 coins
Keisha Johnson
•Great question! If you repaid benefits in the same year you received them, your 1099-G should reflect only the net amount (if any). However, if you received payments in 2024 but repaid in 2025, you'll still get a 1099-G for the full amount received in 2024. In that case, you can claim the repayment as an itemized deduction or tax credit when you file your 2025 taxes next year. It's a bit complicated, so you might want to consult with a tax professional about your specific situation.
0 coins
Yara Sayegh
Just wanted to update - I noticed they've also added a feature where you can download ALL your previous years' 1099-G forms at once. Super helpful if you need to amend old returns or just want to keep your records organized!
0 coins
Oliver Schulz
•That's really good to know! Where exactly do you see that option? I can only find the current year when I log in.
0 coins