New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great to hear you got it resolved! That security review hold is becoming increasingly common with the new fraud prevention measures NYSDOL implemented. For anyone else reading this thread with a similar issue, always ask specifically for a claims specialist review of \

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YES! Those were the exact words the specialist used - \

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my brother works at the DOL and says they are SUPER backlogged right now because of some computer system update gone wrong. priority might not mean much tbh

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Of course they messed up their computers AGAIN! They do this EVERY YEAR I swear. They probably did it on purpose just to make us wait longer!!

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Just one more thing to consider - make sure your fiancé continues to certify for benefits every week while waiting for the review to complete. Many people make the mistake of stopping certification during pending reviews, but he should continue doing his weekly certifications as normal. If approved, he'll receive all backdated payments for properly certified weeks.

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Yes, he's been doing that religiously every Sunday! Thanks for the reminder though - it's definitely important.

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I had to fill out that form last month too. Took me forever to figure out how to do the signature part correctly. Make sure you click the yellow tabs and actually type your name in the signature field rather than just clicking next. Mine got rejected the first time because I didn't complete all the signature spots correctly.

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Thanks for the tip! I'll make sure to fill out all the signature fields properly.

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Update: I submitted the form last night around 9pm and got the DocuSign confirmation email. Checked my portal this morning and it shows as received! Thanks everyone for your help and quick responses. Such a relief!

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Excellent! Glad you got it submitted. For future reference, always save copies of all communications from NYSDOL with their dates visible. Having documentation of conflicting instructions can help if there's ever a dispute about timely submissions.

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nice!! glad it worked out

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Thanks everyone for the explanations! I just double-checked my tax forms and found the exclusion on Schedule 1. Mystery solved - it was already included in my refund. I think I was expecting more because I forgot about the state tax portion still being due. Really appreciate all the help!

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Glad you got it sorted out! And yes, that state tax portion trips up a lot of people. The federal exclusion doesn't affect NY state taxes, which is why your refund might have seemed smaller than expected. If you still have questions about your return, consider contacting a tax professional or the IRS directly, especially if the numbers don't add up.

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kinda related but my unemployment 1099-G form for 2024 has wrong amount on it, anybody know how to get that fixed? i tried calling NY unemployment but cant get through

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You need to request a corrected 1099-G. Try using the message system in your NY.gov account, specifically selecting "Tax Form" as the subject. If that doesn't work after a week, that's another situation where Claimyr can help get you through to someone who can fix it - incorrect tax documents need to be addressed quickly.

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UPDATE: Just wanted to let everyone know that I followed the advice here and waited 3 more days (so 17 total days after ID.me). My claim is now showing as

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Thanks for coming back with an update! This will help other people who find this thread later. Glad it worked out for you!

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