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I was in a similar spot last year where I needed to reach someone at NYS Department of Labor to get clarification on my work history and earnings. The phone lines are always swamped, but I found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected. Might be worth checking out if you need to speak with someone directly about your specific situation.
This whole system is ridiculous honestly. You work and pay into unemployment insurance but then when you actually need it there's all these hoops to jump through. The earnings requirements basically shut out anyone who's been working part time or just starting out.
THE SYSTEM IS SO CONFUSING!! I waited 2 weeks because I didn't know when to apply and then my claim got held up for MONTHS in adjudication. Apparently they questioned why I waited so long to file. Just file immediately - don't overthink it like I did!
I had trouble getting through to NYS Department of Labor by phone when I had questions about filing timing. Ended up using Claimyr to connect with an agent - they have this service where they call you back when they reach someone at the unemployment office. Check out claimyr.com, they even have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of busy signals and getting hung up on.
Just remember the golden rule - ALWAYS report your work and wages accurately. NYS Department of Labor will cross-reference with employer wage reports and if they find unreported income, you'll face overpayment penalties and possible fraud charges. Better to be honest and get reduced benefits than to risk the consequences.
The whole system is so confusing!! Why can't they just make it simple - work = no benefits, no work = benefits. All these partial payment calculations and reporting requirements are giving me anxiety.
Just a heads up - if your employer fights the claim and says you were fired for cause, you might have to go through an adjudication process. Could take weeks to resolve. Document everything about why you think the firing was unfair.
Oliver Brown
Ugh the whole process of getting through to NYS Department of Labor for anything is such a nightmare. When I needed my 1099-G last year I spent hours on hold just to get hung up on. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person at NYS Department of Labor in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Way easier than dealing with the busy signals yourself.
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Mary Bates
•Never heard of that but might be worth it if you really can't get through. The phone system is definitely terrible.
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Clay blendedgen
definitely need to report it all, learned this the hard way a few years back when I didn't report my UI benefits thinking they wouldn't know about it LOL. IRS knows everything
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