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I had trouble getting through to NYS Department of Labor when I needed to speak with someone about my claim status. If you run into issues reaching them by phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.
make sure you file your weekly claims every week even if your initial claim is still processing!! I made that mistake and it delayed everything
Low unemployment is just a political talking point honestly. Doesnt mean much when most of the jobs are part time retail with no benefits. The whole system is rigged against working people.
ugh trying to get through to someone at NYS Department of Labor about benefit calculations is impossible!! I've been calling for weeks about a similar issue and just get hung up on or told the wait time is over 2 hours. Has anyone found a way to actually reach a human there?
I had the same problem until I found Claimyr - it's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to get through their phone system.
If you're having trouble getting through to NYS Department of Labor to discuss your situation (which you probably will be since their phone lines are always swamped), I recently discovered this service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was super helpful for getting my adjudication questions answered when I couldn't get through on my own.
NeonNebula
The restaurant industry can be complicated for unemployment because of tip reporting issues. Make sure all your wages were properly reported to NYS Department of Labor by your employer. Sometimes cash tips that weren't reported can affect your benefit calculation even if you technically worked enough.
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Anastasia Kozlov
omg yes the tip thing is so confusing!! i worked at a diner and they barely reported any of my tips so my wages looked super low on the unemployment application
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NeonNebula
•That's unfortunately common in the restaurant industry. You might need to provide additional documentation to NYS Department of Labor to show your actual earnings if tips weren't properly reported.
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