New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Kylo Ren

Also remember you can get benefits for up to 26 weeks typically, unless there's extended benefits available. And you have to do the job search requirements - 3 work search activities per week minimum.

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The whole system is ridiculous honestly. They make it so hard to find basic information like this. Why can't they just have a simple calculator on their website??

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RIGHT?? like every other state has benefit calculators but NYS Department of Labor acts like it's some big secret

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Ugh the whole process of getting through to NYS Department of Labor for anything is such a nightmare. When I needed my 1099-G last year I spent hours on hold just to get hung up on. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person at NYS Department of Labor in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Way easier than dealing with the busy signals yourself.

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Never heard of that but might be worth it if you really can't get through. The phone system is definitely terrible.

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definitely need to report it all, learned this the hard way a few years back when I didn't report my UI benefits thinking they wouldn't know about it LOL. IRS knows everything

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ugh trying to get through to someone at NYS Department of Labor about benefit calculations is impossible!! I've been calling for weeks about a similar issue and just get hung up on or told the wait time is over 2 hours. Has anyone found a way to actually reach a human there?

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I had the same problem until I found Claimyr - it's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to get through their phone system.

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just wanted to add that the $504 max has gone up since 2022 so if you're filing a new claim now the rates are different. but yeah for 2022 claims that was definitely the ceiling

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THE SYSTEM IS SO CONFUSING!! I waited 2 weeks because I didn't know when to apply and then my claim got held up for MONTHS in adjudication. Apparently they questioned why I waited so long to file. Just file immediately - don't overthink it like I did!

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omg same thing happened to me, took forever to get through to someone at NYS Department of Labor to explain the delay

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I had trouble getting through to NYS Department of Labor by phone when I had questions about filing timing. Ended up using Claimyr to connect with an agent - they have this service where they call you back when they reach someone at the unemployment office. Check out claimyr.com, they even have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of busy signals and getting hung up on.

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Is that service free? I'm about to lose my income so I can't afford to pay for help right now.

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They focus on getting you connected rather than charging high fees. Worth checking out their site for the details.

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Just a heads up - if your employer fights the claim and says you were fired for cause, you might have to go through an adjudication process. Could take weeks to resolve. Document everything about why you think the firing was unfair.

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Ugh, that's exactly what I'm worried about. I did save the texts about being sick but I don't have much else.

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File immediately but also start job searching right away because you'll need to report your search activities when you file your weekly claims. NYS Department of Labor requires you to be actively looking for work to keep getting benefits.

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