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If you're having trouble reaching NYS Department of Labor to clarify your situation, I had success using a service called Claimyr at claimyr.com. They help you get through to an actual agent instead of being stuck in phone queue hell. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my disqualification appeal.
I was in a similar spot last year where I needed to reach someone at NYS Department of Labor to get clarification on my work history and earnings. The phone lines are always swamped, but I found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected. Might be worth checking out if you need to speak with someone directly about your specific situation.
This whole system is ridiculous honestly. You work and pay into unemployment insurance but then when you actually need it there's all these hoops to jump through. The earnings requirements basically shut out anyone who's been working part time or just starting out.
The whole system is designed to deny people!!! They use confusing language like 'low unemployment is bad' when what they really mean is you're not available enough for their standards. It's all about making you jump through hoops and hope you give up. Keep fighting it!
Wait I'm confused too - how can low unemployment be bad for getting benefits? That doesn't make any sense to me either.
This whole system is broken!! I've been waiting 7 WEEKS for my fact finding to complete and every time I call they tell me 'just wait longer.' Meanwhile I'm behind on everything and my credit is getting destroyed. NYS Department of Labor acts like our financial emergencies don't matter while they take their sweet time reviewing paperwork.
For what it's worth, make sure you're continuing to file your weekly claims even while waiting for the adjudication to complete. A lot of people stop filing thinking there's no point, but you need those weeks on record to get your back pay once the decision comes through. Also keep documenting your job search activities since you'll need to meet those requirements once benefits start.
Olivia Martinez
If you're having trouble reaching NYS Department of Labor to get your tax documents or have questions about your benefit amounts, I used claimyr.com last month to actually get through to someone. They have this system that calls for you and gets you connected to a real person. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
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Emma Bianchi
•That's interesting, never heard of that service before. Did it actually work to get you through?
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Olivia Martinez
•Yeah it worked really well. I needed to verify some payment dates for my taxes and couldn't get through the normal way. They got me connected within like 20 minutes.
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Charlie Yang
ugh the whole tax thing with unemployment is so confusing every year!! why cant they just make it simple
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