New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor agents about any questions on your claim status or job search requirements, I found this service called Claimyr that helps you get through to them. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I had issues with my weekly claims and couldn't get through the regular phone lines.

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Thanks, I'll check that out. I've had some questions about my job search log requirements that I haven't been able to get answered.

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Been there! The anxiety is normal but try not to overthink it. I was unemployed for 3 months and actually ended up in a better position than before. Use the time wisely and you'll be fine.

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I went through something similar last year and it was such a nightmare trying to get straight answers from NYS Department of Labor about this stuff. I kept getting different information every time I called their customer service line. The phone system is impossible to navigate and when you finally get through, you're on hold forever just to be told to check their website which doesn't have clear answers either.

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I actually found a service called Claimyr that helped me get through to an actual NYS Department of Labor agent when I was having issues with my claim. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was way easier than trying to call on my own and sitting on hold for hours.

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Interesting, I've never heard of that but anything has to be better than the current system. Thanks for the tip!

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just to add my experience - i was on medical leave for 6 weeks and definitely couldn't get unemployment. but like others said, short term disability through work covered part of my salary during that time. check with your HR department about what benefits you might have had available

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ugh the system is SO slow to update after appeals its ridiculous!! took almost 3 weeks for my backpay to show up even though i won my appeal. keep filing weekly claims no matter what the website says

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Just wanted to add that if your appeal was for a voluntary quit disqualification, make sure you understand the ongoing work search requirements. Sometimes people think winning the appeal means they're exempt from job searching, but that's not the case. You'll need to document 3 work search activities each week and be able and available for work.

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Mine was actually for misconduct charges that weren't valid. But good point about the work search - I'll make sure to keep detailed records.

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THIS IS EXACTLY WHY MINIMUM WAGE HIKES ARE STUPID!!! Politicians don't understand basic economics and then act surprised when unemployment goes up. Now we're all fighting for fewer jobs while they pat themselves on the back for 'helping workers.

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Same thing happened to my cousin but she found something better paying within a month. Sometimes these things work out for the best, you know?

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I had such a nightmare trying to get through to NYS Department of Labor when I needed to ask about my eligibility. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr that helped me reach an actual agent at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my partial unemployment eligibility.

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Never heard of that before but honestly anything beats sitting on hold for 3+ hours just to get hung up on!

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Just be ready for the job search requirements even with partial benefits. You still need to keep a log and apply to jobs weekly. It's annoying when you already have a job but that's the rule.

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