Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Tate Jensen
Just wondering - did you check all your email folders? My DocuSigns went straight to spam and I almost missed them! Nearly lost my mind when I found them sitting there for a week!
Ev Luca
•I've been checking spam obsessively! Nothing there unfortunately. I'm signed up for the text alerts too so hopefully I won't miss it when it finally comes through.
Avery Davis
Have you tried the online message center in your NY.gov account? Sometimes sending a direct message through there about your hardship situation can trigger someone to look at your case. That's another thing that worked for me besides calling - I sent a message explaining my financial situation and mentioned I had been waiting X weeks already. Worth a shot while you're trying other methods too.
Adaline Wong
•This is good advice. When sending a message through the portal, use specific subject lines like "Urgent: Back Pay DocuSign Delay - Hardship Situation" and include your claim ID in the very first line of the message. This helps it get routed to the correct department faster.
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To clarify the tax situation with NY unemployment benefits: 1. Unemployment benefits are fully taxable income at both federal and NY state levels 2. If you opted to have taxes withheld from your weekly benefits (typically 10% federal and 2.5% state), those withholdings are credited toward your annual tax obligation 3. Your 1099-G form from NYSDOL shows the total benefits received and taxes withheld 4. Any refund would come through your normal tax filing process with the IRS and NY State Tax Department, not from NYSDOL directly 5. NYSDOL does sometimes issue retroactive payments if: - They determine your weekly benefit amount was calculated incorrectly - There was an adjudication decision in your favor - There was a system error that affected your payments These retroactive payments are separate from tax refunds and are related to the benefits themselves.
This is exactly what I needed to know! Thank you for breaking it down so clearly. I'll check my 1099-G and make sure everything looks right. I think I was definitely confusing tax refunds with potential benefit adjustments.
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just wondering... if you've been certifying for 17 weeks with no money why did u wait so long to say something?
Laila Prince
•I've been calling regularly but never get through. I posted on here before about the delays but didn't get many responses. The 1099-G is what finally pushed me over the edge because now it's a tax issue too.
Isabel Vega
Just wanted to follow up - were you able to get through to anyone at NYSDOL? If you're still having trouble, remember that you can also try contacting your state assembly person's office. They often have dedicated staff for helping constituents with unemployment issues and can sometimes get faster responses than calling directly.
Laila Prince
•UPDATE: I finally got through today using the Claimyr service someone mentioned! It actually worked. Turns out there was a routing number error in my direct deposit info. One digit was wrong! The agent corrected it and said I should receive all back payments within 3-5 business days. They're also sending a corrected 1099-G. Such a relief! Thanks everyone for your help!
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Paloma Clark
just wanted to say ur not alone. same exact thing happening to me and my roommate. this system is trash!!
Isaiah Cross
UPDATE: I finally got through to someone! I tried the TTY line like someone suggested here and was able to speak with an agent. They confirmed my backpay was approved but sitting in a "pending release" status that required supervisor override. The agent submitted the request and said I should see the payment within 5-7 business days. They also gave me a direct reference number to use if I need to follow up. Thank you all for the helpful suggestions!
Great news! Make sure to write down that reference number and the name of the agent if they provided it. If you don't see the payment in 7 business days (which sometimes happens), call the TTY line again and provide the reference number immediately. This will get you to the same department instead of starting over.
Evelyn Kelly
•Excellent update! This is exactly how the process should work. The supervisor override is common for backpay claims over a certain dollar amount or that cross fiscal quarters. The reference number is the key - that means they've properly logged the action in the system.
StarSeeker
Anybody know if this affects your credit score? My brothers went down 40 points when someone stole his identity
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Anastasia Sokolov
•Unemployment fraud itself won't directly impact your credit score since unemployment benefits aren't reported to credit bureaus. However, if the identity thief has your personal information, they might use it for other types of fraud that could affect your credit. That's why it's important to place a fraud alert with the credit bureaus as soon as possible.
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Freya Thomsen
FINAL UPDATE: Just wanted to let everyone know this finally got resolved! It took about 3 weeks after I spoke with the DOL agent, but I received an official letter confirming I was a victim of identity theft. I submitted that to the tax department through their online portal, and my refund was released 5 days later. Money hit my account this morning - such a relief! If anyone else runs into this issue, definitely use Claimyr to get through to someone at DOL - it saved me so much time and frustration. And definitely follow the advice about freezing your credit and filing the FTC report. Thanks again everyone!
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Omar Fawaz
•That's great news! Glad it got resolved relatively quickly. Based on stories I've heard, 3 weeks is actually pretty fast for this type of situation.
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Zara Ahmed
•CONGRATS!!! So happy it worked out for you! The system is a nightmare but at least there's a process that eventually works.
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