Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Emma Morales
i had same problem last month. whats worked for me was calling exactly at 8:01 am (not 8:00, not 8:05) and press options 1, then 5, then 2, then 1 again when prompted. got thru to someone in like 15 mins this way. good luck!!
Thanks for the tip! I'll try this specific sequence tomorrow morning at 8:01 exactly. Fingers crossed it works 🤞
UPDATE: I got through!!! Used the 518-485-8589 number at exactly 7:30am and only waited 22 minutes. The agent was actually super helpful and fixed my pending payments. They said there was a "verification flag" on my account that needed to be removed. Should get all my backpay within 3 business days! Thanks everyone for your help!
Ali Anderson
•That's great news! Glad you got it resolved. Make sure to save that number for future reference. And if you don't see the payment post within 3 business days, call back using the same number and reference the ticket number from today's call.
Awesome!! So glad it worked out for you!
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Jay Lincoln
Good news - I just checked the NYSDOL website and they've implemented a new processing system as of March 2025 that's supposed to expedite claims. According to their update, most eligible claims should now be receiving payments within 10 business days after the employer notification process. If you've been waiting longer than that, there's likely a specific issue with your claim that needs addressing. Keep trying to reach an agent, and in the meantime, check your message inbox on your NY.gov account for any notices requiring additional information.
That's helpful info! I just checked my messages and there's nothing there asking for additional information. I'm going to try calling first thing tomorrow morning.
One last tip - if you do manage to speak with an agent, be sure to ask them to note in your file that you're experiencing financial hardship due to rent being due. This specific notation can flag your claim for expedited processing in their system. Also ask them to check if there are any "non-monetary determinations" pending on your claim, as these are often invisible to you but can hold up payment.
Thank you so much for this advice! I'll definitely mention both of those things if I can get through to someone. I'll update here if anything changes with my claim.
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Great news! This is exactly why speaking to an agent is so important - they can resolve these issues quickly once you get through. Be very careful with that misconduct questionnaire and answer everything truthfully but completely. Make sure to note that you received no written warnings if that's the case.
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Mei Lin
i still cant get thru to nyone at the tax dept about my problem... been trying for DAYS!!!!! this is y everyone hates dealing with the govt!!!!
Try calling right when they open at 8:30am. That's usually when it's easiest to get through. If that doesn't work, seriously check out that Claimyr service I mentioned. It was worth it to not waste hours on hold.
GalacticGuru
Just checked my mail n i got mine 2day!!! says i dont owe tax on $10,200. but im confused do i need 2 do anything with this letter or just keep it for my records?
Andre Dupont
•Just keep the letter for your records. If you already filed your taxes without claiming the exemption, the IRS will automatically adjust your return and send any additional refund you're entitled to. You don't need to take any action unless your lower AGI makes you eligible for additional credits or deductions.
Miguel Silva
my friend had this same issue, try logging into the key2benefits website and check pending deposits. sometimes u can see it coming before it actually hits the card
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Dylan Cooper
•That's a good idea! I'll check the website right now.
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Sofia Morales
Quick update question - has the money shown up yet? It's been a few days since your original post.
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Dylan Cooper
•Yes! The money finally appeared this morning! Took exactly 4 business days after I activated the card. Such a relief. Thanks everyone for your help and advice.
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