New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Angelina Farar

NYS Department of Labor payroll deduction question - federal unemployment taxes are paid by the employer and the employee?

I'm trying to understand my pay stub and noticed something confusing about unemployment taxes. I thought federal unemployment taxes are paid by the employer and the employee, but my coworker said employees don't pay FUTA taxes directly. I'm looking at my NYS Department of Labor account and trying to figure out what taxes actually fund my unemployment benefits. Can someone explain how this works? I want to make sure I understand what I'm contributing to versus what my employer pays when I eventually need to file a claim.

wait i thought we paid into unemployment insurance too?? my pay stub has all kinds of deductions and i assumed some went to unemployment stuff. this is confusing

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You're probably thinking of SDI (State Disability Insurance) which does come out of employee paychecks in some states, but NY doesn't have that. Your unemployment benefits are funded by employer taxes to the NYS Department of Labor. If you need to check your eligibility or file a claim, you can log into your my.ny.gov account.

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The whole system is set up so employers fund unemployment insurance through their quarterly tax payments to both federal and state agencies. When you file with NYS Department of Labor, they're using money from this pool. If you ever have trouble reaching them about your claim status, I used claimyr.com to get through to an actual agent - there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.

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Is that service legit? I've been trying to call NYS Department of Labor for weeks about my pending claim and keep getting busy signals.

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Yeah it worked for me when I had an adjudication issue last month. Way better than sitting on hold for hours or getting disconnected.

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Diego Rojas

How to check unemployment tax refund status from NYS Department of Labor benefits?

I got unemployment benefits last year and paid taxes on them but I heard some people are getting refunds. How do I check if I'm eligible for an unemployment tax refund from the NYS Department of Labor? I filed my taxes already but haven't heard anything about getting money back. My friend said she got like $1,200 back but I don't know how to check my status or if I even qualify. Do I need to do anything special or does it just show up automatically?

THIS IS SO FRUSTRATING!! I've been calling the IRS for months and can never get through. My NYS Department of Labor account doesn't show anything about tax refunds which makes sense now that I know it's federal. But seriously how are we supposed to get help when no one answers the phone?

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have you tried calling really early in the morning? like 7am when they open

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Just to clarify for anyone reading this - the unemployment tax refund was a one-time thing for 2020 tax year only. If you received unemployment benefits in 2021 or later, those are still fully taxable at the federal level. The $10,200 exclusion was only for 2020. You can still check if you got your 2020 refund by looking at IRS account transcripts online.

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Harper Thompson

How long to get approved for unemployment benefits through NYS Department of Labor?

I just submitted my unemployment application through the NYS Department of Labor website last Thursday and I'm wondering what the typical timeline is for getting approved? I lost my job due to company downsizing and have never filed for unemployment before. My former employer said they wouldn't contest it but I'm still nervous about how long this whole process takes. I need to start receiving benefits as soon as possible to cover my rent and bills. Does anyone know the average wait time for approval?

THE WHOLE SYSTEM IS A JOKE! They make you jump through hoops for benefits you've already paid into through payroll taxes. I've been waiting 6 weeks and still stuck in adjudication hell with no explanation. Meanwhile bills keep piling up and they act like we're asking for charity instead of our own money!

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I feel your frustration but staying on top of the process really helps. Document everything and keep following up.

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also make sure you're doing the work search requirements right from the start. they changed the rules and now you need 3 job contacts per week logged in the system

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Oliver Wagner

Do employers pay unemployment benefits in NY - confused about how NYS Department of Labor funding works

I'm trying to understand how unemployment insurance actually works in New York. When I collect benefits from NYS Department of Labor, is my former employer directly paying for my weekly claims? My ex-boss made some comment about how much my claim was going to 'cost him' and now I'm worried about applying. Does the employer have to write a check every week or something? I don't want to cause financial problems for the small business where I used to work, but I also need these benefits to survive while job hunting.

Your boss sounds like he's trying to make you feel bad for claiming benefits you're entitled to. That's manipulative behavior and you shouldn't feel guilty about filing. The unemployment system exists specifically for situations like yours.

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Thank you for saying that. I was starting to second-guess myself about filing.

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yeah employers pay taxes but dont let them guilt u about it!! thats literally what the system is for

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Ravi Malhotra

How long to be approved for unemployment NYS Department of Labor - timeline unclear

Filed my initial unemployment claim with NYS Department of Labor three days ago after getting laid off from my warehouse job. The confirmation said my claim was received but I have no idea what to expect for timing. My friend said it took her forever but that was during COVID so maybe things are different now? I need to know how long to be approved for unemployment because I have rent due in two weeks. The my.ny.gov portal just shows 'claim under review' with no other details. Should I be worried that it's taking this long already or is this normal processing time?

I had trouble getting through to NYS Department of Labor when my claim was delayed last year. Ended up using a service called Claimyr that actually got me connected to an agent who could check my status. It's at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of trying to call on my own. Might be worth trying if you need to talk to someone about your timeline.

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Interesting, I've never heard of that before. Did they charge you anything or was it free to use?

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There is a cost but it was worth it to actually reach someone who could give me real answers about my claim status instead of just waiting and wondering.

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Just want to say hang in there! I know waiting is stressful especially with bills coming up. The good news is that if you get approved, your benefits will be backdated to when you first filed. So even if it takes a few weeks, you'll still get paid for this waiting period.

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