New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.

$19.99 is charged only once a live NYDOL agent is on the phone with you.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, I found this service called Claimyr that helped me reach an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of trying to call myself when I needed to clarify my eligibility status.

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never heard of that but might be worth it if you're stuck in phone hell with NYS Department of Labor

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The main situations that typically qualify you are: layoffs due to lack of work, company closures, position eliminations, being fired for reasons other than misconduct, or quitting with good cause. You also need to meet the monetary requirements based on your work history in the base period, which is usually the first four of the last five completed quarters before you filed.

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If you're having trouble reaching NYS Department of Labor to verify your eligibility status, I had good luck using a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are jammed. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my own involuntary unemployment situation.

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Interesting, I've been trying to call for days with no luck. Might have to check that out.

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The whole system is so confusing with all these terms... voluntary, involuntary, misconduct, good cause. Why can't they just make it simple?? At least you got a clear reason from your employer which should help with your claim.

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If you're having trouble reaching NYS Department of Labor to clarify the job search requirements, I used this service called Claimyr (claimyr.com) that helped me get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than trying to call myself and getting disconnected constantly.

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Wait, you have to pay someone to call NYS Department of Labor for you? That seems weird...

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I know it sounds odd but when you can't get through for weeks and your claim is on hold, it's worth it. They got me connected in like 10 minutes when I'd been trying for days.

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The networking thing is SO important. I got my current job through a former coworker who saw my LinkedIn post about being available. Sometimes it's not what you know but who you know. Just make sure you're still filing your weekly claims while you network because even if something looks promising, it might fall through.

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Just be patient, the system works but it's slow. I got my first payment exactly 3 weeks after filing. The waiting is the worst part but once it starts the payments come regularly every week.

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Mei Liu

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UGH the NYS Department of Labor is THE WORST with communication! They leave you hanging with zero updates and expect you to just wait indefinitely. I swear they do this on purpose to discourage people from claiming benefits they're entitled to!!

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I feel you on the frustration but complaining won't speed up the process. OP just needs to wait it out.

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I had issues getting through to NYS Department of Labor when I had questions about coordinating my state and federal filings. Ended up using Claimyr (claimyr.com) to actually reach someone at the department who could explain how my state account status affects the federal credit. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works for getting through to agents.

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Interesting, I didn't know there were services to help with getting through to NYS Department of Labor. Might be worth it since I can never reach anyone.

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dont forget about the wage base! its only on first $7k per employee for federal but NYS Department of Labor has a higher wage base for state unemployment. you'll stop paying FUTA on an employee once they hit $7k but keep paying the state rate until they hit the NYS limit

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