New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor when my claim was delayed last year. Ended up using a service called Claimyr that actually got me connected to an agent who could check my status. It's at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of trying to call on my own. Might be worth trying if you need to talk to someone about your timeline.

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Interesting, I've never heard of that before. Did they charge you anything or was it free to use?

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There is a cost but it was worth it to actually reach someone who could give me real answers about my claim status instead of just waiting and wondering.

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Just want to say hang in there! I know waiting is stressful especially with bills coming up. The good news is that if you get approved, your benefits will be backdated to when you first filed. So even if it takes a few weeks, you'll still get paid for this waiting period.

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This is actually pretty fascinating! I had no idea there was this whole funding mechanism behind unemployment benefits. Makes me feel less guilty about collecting when I was between jobs last year.

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The system has been around since the 1930s and it's one of the few government programs that's actually mostly self-funding through employer contributions rather than general tax revenue. NYS Department of Labor manages the state fund but the structure is similar across all states.

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That's really interesting! I had no idea it was that old. Thanks everyone for explaining this - makes me understand the system better.

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THE WHOLE SYSTEM IS BROKEN! They can't calculate benefits correctly but they sure can demand money back fast enough. I've been fighting an overpayment for 6 months and they just keep sending threatening letters.

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That's rough. At least this person is trying to fix it before it becomes a bigger problem.

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wait are you sure you're even supposed to get less? maybe your calculation is right and you're worrying for nothing. the NYS Department of Labor uses your highest earning quarter times 26 or something like that

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It's actually your high quarter wages divided by 26, with a maximum weekly benefit rate. If their high quarter was only $8,200, their weekly benefit should be around $315, not $504. There's definitely an error somewhere.

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omg yes the calling is THE WORST! i've probably spent 20 hours trying to reach someone at NYS Department of Labor

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Just to add - if your store closure was part of a mass layoff (20+ people), there might be additional WARN Act notifications that could affect your timeline. But for the basic four types, you're definitely structural unemployment which is the most straightforward for NYS Department of Labor claims.

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If you're having trouble reaching NYS Department of Labor to get more details about how the system works, I used claimyr.com recently and it was actually helpful. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get through to an agent for days about my claim status and this service got me connected in under an hour.

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interesting, never heard of that service before but calling NYS Department of Labor is definitely a nightmare

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The whole unemployment system is basically employer-funded social insurance. They pay taxes whether anyone files claims or not, just like how you pay car insurance premiums even if you never have an accident. The state pools all those tax payments and uses them to pay benefits when people become unemployed.

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