New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a nightmare trying to reach NYS Department of Labor to ask similar questions about my eligibility timeline. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person at the unemployment office. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Was worth it just to get my questions answered directly instead of guessing.

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Interesting, never heard of that before. Did they help clarify your specific situation?

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Yeah, they helped me understand exactly when my benefits would start and what I needed to do. Much better than trying to navigate the phone system myself.

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The whole system is frustrating honestly. Even when you're eligible they make you jump through so many hoops with the job search requirements and weekly certifications. But to answer your question - file immediately, don't wait.

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Agree the process is annoying but at least the payments help when you need them

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The NYS Department of Labor follows federal guidelines on this. You must be able to work legally in the US to receive unemployment benefits. This includes citizens, permanent residents, and those with valid work visas or permits. If you're having trouble reaching someone at NYS Department of Labor to discuss your specific situation, I used Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. An agent could give you definitive information about your eligibility.

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This is really frustrating. People pay into the system but can't access benefits when they need them. I understand the legal requirements but it still feels wrong.

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You might want to check with local worker advocacy groups too. Sometimes there are other programs or resources available even if regular unemployment isn't an option. They would know about any state-specific assistance programs.

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Good idea, I'll look into that. Thanks for the suggestion.

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yeah this whole system is screwed up if you ask me. when the economy tanks the people who need help most can't get it because there's no money coming in. typical government planning right there

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Actually the unemployment insurance system is one of the better-designed government programs. It's self-funding through employer contributions and has federal backstops. It's specifically built to handle economic downturns.

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This reminds me of when my brother was on unemployment back in 2009 during the recession. He was worried about the same thing but ended up getting all his benefits plus extended benefits that Congress approved. The system worked even during the worst economic crisis in decades.

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What about tax incentives for small businesses to hire? I keep hearing about these programs but when I apply for jobs at small companies they always say they can't afford to hire. Maybe if NYS Department of Labor had better coordination with economic development agencies? I just feel like there's disconnect between unemployment services and actual job creation policies.

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New York does have the Work Opportunity Tax Credit (WOTC) program that gives employers tax credits for hiring certain groups including long-term unemployed. The issue is many small businesses don't know about it or think the paperwork is too complicated.

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education and retraining is key!!! I went back to school while on unemployment and NYS Department of Labor approved it under their training extension program. Now I have skills employers actually want. But not everyone knows these programs exist - they need better promotion

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Wait, you can go to school while collecting benefits? I thought you had to be available for work immediately. How does that work with the weekly claim requirements?

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I had issues getting through to NYS Department of Labor when I had wage calculation questions. Tried calling for weeks but kept getting disconnected. Finally used Claimyr (claimyr.com) to get connected to an actual agent who could review my earnings history. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way easier than trying to navigate the phone system myself.

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Never heard of that service but honestly anything is better than sitting on hold for hours just to get hung up on!

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Commission jobs are tricky for unemployment calculations because your income varies so much. I worked commission sales too and my benefit amount was based on my best quarter, not the terrible final months before I got laid off. The NYS Department of Labor system actually worked in my favor that way. Just make sure all your employers reported your wages correctly.

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