New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Another possibility is that your employer is disputing the claim. They have the right to contest it if they think you weren't actually laid off or if there were performance issues they consider misconduct. You should definitely appeal if you believe the denial is wrong - you have 30 days from the determination date.

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How would I know if my employer contested it? The letter doesn't mention anything about that.

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ugh this whole system is SO frustrating!! they deny people for the stupidest reasons and then make it impossible to actually talk to anyone to fix it. definitely appeal though - worst case you're in the same position you are now

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Totally agree! The unemployment system seems designed to discourage people from claiming benefits they're entitled to.

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Ugh dealing with NYS Department of Labor phone lines is going to be a nightmare if you need to talk to someone about your case. I've been trying to get through for weeks about my adjudication status. The automated system just hangs up on you after an hour wait. But I recently found this service called Claimyr (claimyr.com) that actually gets you connected to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration - finally got my questions answered about my job separation issue.

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Oh wow that sounds helpful! I was dreading having to call if my application gets stuck in adjudication. How does it work exactly?

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Honestly anything is better than sitting on hold for hours just to get disconnected. The NYS Department of Labor phone system is absolutely broken.

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Just apply! worst case they deny you and you appeal. I quit my job due to unsafe working conditions and got approved after providing documentation during the adjudication process. Your hour reduction alone should qualify you for partial benefits even if they question the voluntary quit.

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yeah my econ professor said the same thing about natural unemployment or whatever. something about friction in the job market being normal? idk sounds like BS when you're waiting weeks for NYS Department of Labor to process claims

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Frictional unemployment is the term - it's the time between jobs when people are searching or transitioning. Structural unemployment happens when there's a mismatch between worker skills and job requirements. Both are considered 'natural' parts of a functioning economy, separate from cyclical unemployment during recessions.

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I totally understand your confusion! When I was laid off last year I felt the same way. The economic theory side is that moderate unemployment gives workers bargaining power - if jobs are too scarce, employers can treat people poorly. If jobs are too plentiful, it can create labor shortages and inflation. The problem is when the safety net (like NYS Department of Labor benefits) doesn't work smoothly to support people during transitions.

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I had this same confusion last month! I was calling the NYS Department of Labor number constantly trying to get through to someone who could explain what distributed meant. After hours of busy signals and getting hung up on, I found this service called Claimyr at claimyr.com that actually got me through to a real person at NYS Department of Labor in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed that distributed means the payment is on its way and helped me understand my whole payment timeline.

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Interesting, never heard of that before. The phone lines are definitely impossible to get through to.

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DISTRIBUTED is such a confusing term! Why can't they just say PAYMENT SENT or something normal people understand?? The whole NYS Department of Labor system is designed to confuse us I swear

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lol true but once you know what it means its pretty straightforward

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If you're still having trouble reaching NYS Department of Labor by phone to verify your calculation, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to discuss my benefit determination with someone.

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How much does that cost though? I'm already dealing with reduced income from being unemployed.

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It's worth checking out their site for details, but honestly the peace of mind of actually talking to someone at NYS Department of Labor was worth it for me when I had questions about my claim.

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The whole NYS Department of Labor system is so confusing! Why can't they just make the charts clearer instead of having people think they're getting more money than they actually qualify for?? It's stressful enough being unemployed without having to decode their paperwork.

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Totally agree, the whole process is unnecessarily complicated

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