New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor when I needed to verify my claim status last month. The phone lines are always busy and the online system sometimes doesn't update right away. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful than trying to call dozens of times.

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How much does something like that cost? I'm already strapped for cash.

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It was worth it for me to avoid the headache of calling all day. The peace of mind knowing I could actually talk to someone was huge.

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Just make sure you file as soon as possible after losing your job. There's a waiting week but the sooner you get your claim in the better. And be honest about everything - they'll verify your employment history anyway.

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ugh the whole system is such a pain though. I tried calling NYS Department of Labor to ask questions about partial benefits and spent literally 2 hours on hold before getting disconnected. their phone system is THE WORST

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I had the same problem trying to reach someone at NYS Department of Labor! Super frustrating when you just need a quick answer. I actually found this service called Claimyr that helps you get through to unemployment agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.

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wait so if you work part time you can still get unemployment?? I thought you had to be completely unemployed to get benefits. this changes everything for me because my job cut everyone to 20 hours a week

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Yes! Partial unemployment is a real thing in NY. As long as you're earning less than your full weekly benefit amount and the hour reduction wasn't voluntary, you can get partial payments to help make up the difference.

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If you're having trouble reaching NYS Department of Labor to get your tax documents or have questions about your benefit amounts, I used claimyr.com last month to actually get through to someone. They have this system that calls for you and gets you connected to a real person. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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That's interesting, never heard of that service before. Did it actually work to get you through?

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Yeah it worked really well. I needed to verify some payment dates for my taxes and couldn't get through the normal way. They got me connected within like 20 minutes.

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ugh the whole tax thing with unemployment is so confusing every year!! why cant they just make it simple

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I had trouble getting through to NYS Department of Labor when I needed to speak with someone about my claim status. If you run into issues reaching them by phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.

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How much does something like that cost? I'm already strapped for cash.

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It's worth checking out their site for pricing info, but honestly the time it saved me was invaluable when I was dealing with adjudication issues.

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make sure you file your weekly claims every week even if your initial claim is still processing!! I made that mistake and it delayed everything

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Wait, I have to file weekly claims before my initial claim is even approved? That seems backwards.

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Yes, you need to file weekly claims starting the week after you file your initial application. If you don't file weekly claims, you won't get paid for those weeks even if your claim gets approved later.

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This whole system is broken!! I've been waiting 7 WEEKS for my fact finding to complete and every time I call they tell me 'just wait longer.' Meanwhile I'm behind on everything and my credit is getting destroyed. NYS Department of Labor acts like our financial emergencies don't matter while they take their sweet time reviewing paperwork.

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I feel you on this. The stress is unreal when you're waiting for benefits and bills keep coming.

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For what it's worth, make sure you're continuing to file your weekly claims even while waiting for the adjudication to complete. A lot of people stop filing thinking there's no point, but you need those weeks on record to get your back pay once the decision comes through. Also keep documenting your job search activities since you'll need to meet those requirements once benefits start.

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Yes I've been keeping up with the weekly claims and job search log. Just nerve-wracking not knowing when this will end.

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