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ugh the whole system is such a pain though. I tried calling NYS Department of Labor to ask questions about partial benefits and spent literally 2 hours on hold before getting disconnected. their phone system is THE WORST
I had the same problem trying to reach someone at NYS Department of Labor! Super frustrating when you just need a quick answer. I actually found this service called Claimyr that helps you get through to unemployment agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.
wait so if you work part time you can still get unemployment?? I thought you had to be completely unemployed to get benefits. this changes everything for me because my job cut everyone to 20 hours a week
If you're having trouble reaching NYS Department of Labor to get your tax documents or have questions about your benefit amounts, I used claimyr.com last month to actually get through to someone. They have this system that calls for you and gets you connected to a real person. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
I had trouble getting through to NYS Department of Labor when I needed to speak with someone about my claim status. If you run into issues reaching them by phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.
make sure you file your weekly claims every week even if your initial claim is still processing!! I made that mistake and it delayed everything
This whole system is broken!! I've been waiting 7 WEEKS for my fact finding to complete and every time I call they tell me 'just wait longer.' Meanwhile I'm behind on everything and my credit is getting destroyed. NYS Department of Labor acts like our financial emergencies don't matter while they take their sweet time reviewing paperwork.
For what it's worth, make sure you're continuing to file your weekly claims even while waiting for the adjudication to complete. A lot of people stop filing thinking there's no point, but you need those weeks on record to get your back pay once the decision comes through. Also keep documenting your job search activities since you'll need to meet those requirements once benefits start.
Lydia Bailey
I had trouble getting through to NYS Department of Labor when I needed to verify my claim status last month. The phone lines are always busy and the online system sometimes doesn't update right away. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful than trying to call dozens of times.
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Mateo Warren
•How much does something like that cost? I'm already strapped for cash.
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Lydia Bailey
•It was worth it for me to avoid the headache of calling all day. The peace of mind knowing I could actually talk to someone was huge.
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Sofia Price
Just make sure you file as soon as possible after losing your job. There's a waiting week but the sooner you get your claim in the better. And be honest about everything - they'll verify your employment history anyway.
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