New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole system is so confusing! Why can't they just make it clear whether unemployment is income or not? I'm worried I'm going to mess up my taxes because of this. Are there penalties if you don't report it correctly?

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The IRS can assess penalties and interest if you don't report unemployment income, but if it's an honest mistake they're usually reasonable about working with you to fix it. Just make sure you include it this year.

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yeah its income everywhere basically. taxes, assistance applications, everything. i had unemployment for 6 months and had to report it on literally every form i filled out

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mine took about 10 days last year when i got laid off from my warehouse job, but that was before all the recent changes to the system

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Just want to add that you should start filing your weekly claims right away even if your initial claim isn't approved yet. You can't get paid for weeks you don't certify, so don't wait! Log into my.ny.gov every Sunday to file your weekly claim.

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Oh wow I didn't know that! So I should start filing weekly claims this Sunday even though I just applied yesterday?

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Yes absolutely! The weekly claims are separate from your initial application. You need to file every week to establish your waiting week and be eligible for payment once approved.

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Been waiting 5 days for mine and still nothing! Filed my weekly claim Sunday like always but no payment yet. Anyone else having delays this week??

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Check your payment history on the NYS Department of Labor website. Sometimes there are issues that stop payment and you need to call them.

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I had this happen when I couldn't get through to NYS Department of Labor by phone. Ended up using Claimyr.com to get connected to an agent - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to see there was a technical glitch holding up my payment and fixed it same day.

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Same boat here - usually get paid Tuesday but nothing yet today. This system is so unreliable sometimes.

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Just be patient, the system works but it's slow. I got my first payment exactly 3 weeks after filing. The waiting is the worst part but once it starts the payments come regularly every week.

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Mei Liu

UGH the NYS Department of Labor is THE WORST with communication! They leave you hanging with zero updates and expect you to just wait indefinitely. I swear they do this on purpose to discourage people from claiming benefits they're entitled to!!

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I feel you on the frustration but complaining won't speed up the process. OP just needs to wait it out.

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I've been trying to get through to NYS Department of Labor for weeks to ask this exact question but their phone lines are impossible. If you need to talk to someone directly about your specific situation, I recently used claimyr.com - they actually got me connected to a real person at NYS Department of Labor within like 20 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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How much does that cost though? I'm already struggling financially

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It's way cheaper than losing benefits because of a mistake or misunderstanding. Plus if you're working part-time like OP, you probably want to make sure you're doing everything right.

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ugh the whole partial work thing is SO confusing. I've been avoiding taking any work because I'm scared I'll mess something up and owe money back. The NYS Department of Labor website doesn't explain it very clearly either.

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You shouldn't avoid work entirely! The system is designed to encourage people to take part-time work while looking for full-time employment. Just report everything honestly and you'll be fine.

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