TurboTax Rejecting Return Despite Correct IP PIN - Anyone Else Having This Issue?
My federal return keeps getting rejected by turbotax even tho my IP PIN is entered correctly. The system keeps saying I didnt enter a PIN but I can literally see it right there in the form. Super frustrating because I triple checked everything and its definitely there. Anyone else run into this or know how to fix it?
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Fatima Al-Mazrouei
Tax pro here! This is actually a common glitch with TurboTax. Try clearing your browser cache and cookies, then re-enter the IP PIN. If that doesn't work, delete the IP PIN completely, save, close TurboTax, reopen, and enter it again. Sometimes the system needs a fresh start to recognize the PIN properly.
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Giovanni Gallo
•omg thank you! clearing the cache worked 🙏 who knew it could be that simple
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Dylan Wright
•having the same issue rn gonna try this
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NebulaKnight
Instead of playing detective with these glitches, I started using taxr.ai and it's been a game changer. For $4.99 it analyzes your whole transcript and tells you exactly what's wrong and how to fix it. Way better than guessing or waiting on hold with the IRS forever. Here's the link: https://taxr.ai
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Sofia Ramirez
•sounds interesting. does it actually work with IP PIN issues? how accurate is it?
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NebulaKnight
•Yeah it handles everything! It caught my IP PIN issue right away and even showed me step by step how to fix it. The AI is crazy good at reading all the codes and explaining them in normal human language lol
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Sofia Ramirez
•just tried it and WOW 🤯 wish I knew about this sooner! saved me hours of headache
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Dmitry Popov
had this happen 2 me last week. ended up having 2 file by paper bc nothing worked 🤮
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Ava Rodriguez
Make sure ur using the correct year's IP PIN. They change every year and if ur using last years it'll keep rejecting
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Giovanni Gallo
•double checked and its def this years PIN 😭
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Miguel Ortiz
try hrblock instead, turbotax been acting like a 🤡 lately fr fr
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Zainab Khalil
•facts. switched last year and never looked back
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StarStrider
Been dealing with this exact same issue! What worked for me was logging out of TurboTax completely, then logging back in and starting fresh from the IP PIN section. Sometimes the software gets stuck in a loop where it thinks the field is empty even when you can see the PIN there. Also make sure there's no extra spaces before or after the PIN - that caught me once too!
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Jeremiah Brown
•Great tip about the extra spaces! I never would have thought of that. Going to keep this in mind for next year. It's crazy how these little formatting issues can cause such big headaches with tax software.
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Yara Assad
I work for a tax prep company and see this all the time. One thing that hasn't been mentioned yet - make sure you're entering the IP PIN in the right field. Some versions of TurboTax have both a "Primary Taxpayer IP PIN" and "Spouse IP PIN" field, and if you accidentally put it in the wrong one it'll still show up but the system won't recognize it. Also try typing it manually instead of copy/pasting if that's what you were doing. Copy/paste can sometimes bring invisible characters that mess things up.
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Sophia Carson
•This is super helpful! I've been doing tax prep for a few years now and the invisible characters from copy/paste are such a sneaky problem. I always tell clients to type it manually but never really explained why - now I have a better way to explain it to them. The field mix-up is another good catch, especially for joint filers who might not realize there are separate PIN fields.
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