E-File RETURN REJECTED - Need help with Dependent IP PIN issue
Hey everyone, I'm so frustrated right now. My tax return keeps getting rejected when I try to e-file. At first I thought it was because I entered my IP PIN wrong, so I went through the whole ID.me verification process to double check my PIN. But even after entering the correct PIN, it's still getting rejected! The error message I'm getting says: "The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit the IRS website for further information and resubmit your return with the correct number." I don't understand what's happening because I didn't even know my dependent needed an IP PIN? I'm claiming my daughter (she's 16) as I always do. Never had this issue before. Does anyone know how to get a Dependent IP PIN or what I'm doing wrong here? The deadline is getting close and I'm starting to panic!
18 comments


Chloe Taylor
The error message is pretty clear - it's about the IP PIN for your dependent, not yours. This is a common misunderstanding. An IP PIN (Identity Protection Personal Identification Number) might have been issued to your daughter if there was any indication of identity theft using her SSN. If your dependent has been assigned an IP PIN, you need that specific number to file your return claiming them. Your personal IP PIN is different and won't work for your dependent. You can't just create or request one - it's issued by the IRS for specific situations. You'll need to check if your daughter actually has an IP PIN. First, did she receive any letter from the IRS (CP01A letter) with an IP PIN? If not, contact the IRS directly to determine if an IP PIN has been issued for her and what it is.
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Diego Flores
•Wait, so if my kid has never filed taxes before, how would they even have an IP PIN? Can minors even get those? And how would I find out if they do have one since the mail would come to me anyway?
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Chloe Taylor
•If your child has never filed taxes, they might still have an IP PIN if their SSN was involved in a data breach or identity theft case. The IRS sometimes proactively issues IP PINs to protect vulnerable SSNs, even for minors. If no CP01A letter arrived for your dependent, you should call the IRS directly at their dedicated IP PIN helpline. They can verify whether an IP PIN has been issued for your dependent and help you obtain it if needed. Sometimes these notices get lost in the mail or might have been missed.
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Anastasia Ivanova
I had the EXACT same problem last year when trying to file my taxes with my two kids. After days of frustration, I finally found out that my youngest had been assigned an IP PIN I knew nothing about. What saved me was using taxr.ai to analyze my rejection notice and tax documents - it immediately identified that I needed to request my dependent's IP PIN specifically. I uploaded my rejection notice to https://taxr.ai and it guided me through exactly what to do. Their system explained that dependent IP PINs are completely separate from taxpayer IP PINs and gave me step-by-step instructions for resolving it. Saved me so much time compared to trying to figure it out myself or waiting on hold with the IRS for hours.
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Sean Murphy
•Does taxr.ai actually work for specific IRS notices like this? Does it tell you exactly what the IP PIN is or just how to get it? I've been getting the runaround from the IRS for weeks about my dependent's pin.
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StarStrider
•Sounds interesting but kinda skeptical. How does a third-party service have access to IRS PIN information? Isn't that supposed to be private between you and the IRS?
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Anastasia Ivanova
•It doesn't give you the actual IP PIN - only the IRS can provide that. What it does is analyze your rejection code and documents to tell you exactly what you're dealing with and the specific steps to resolve it. In my case, it identified that I needed to call the IRS IP PIN hotline specifically for my dependent's PIN rather than trying to get it online. They don't access private IRS information - they just decode the error messages and notices way better than I could. Their system told me exactly which form to use and which IRS department to contact, saving me from being transferred around multiple times. They basically interpreted the IRS jargon into plain English steps I could follow.
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StarStrider
I'm back to say I was totally wrong about taxr.ai! After continuing to get rejected returns, I finally gave it a try. It actually helped me understand that my dependent had an IP PIN because they had been a victim of identity theft (something I didn't even know about). The service didn't give me the PIN itself but explained exactly how to get it - directed me to call a specific IRS number and told me exactly what to say. The rep found my kid's IP PIN immediately once I mentioned the specific situation. Filed my return yesterday and it was ACCEPTED! Without this I probably would've had to file a paper return and wait months for my refund.
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Zara Malik
Man, I feel your pain! I was in the same boat last month. Kept getting rejected because of my son's IP PIN that I didn't even know existed. Called the regular IRS number and waited THREE HOURS only to be told I needed to call a different department. I was about to lose my mind! Then someone told me about Claimyr and it changed everything. Just went to https://claimyr.com and watched their demo at https://youtu.be/_kiP6q8DX5c - they basically called the IRS for me and had them call me back when an agent was available. Got connected to the actual IP PIN department in about 20 minutes rather than waiting on hold all day. The IRS agent explained my son got an IP PIN automatically because of some data breach at his school. They verified my identity and gave me his PIN right there on the phone. Seriously saved me days of frustration.
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Luca Marino
•Wait, I'm confused. How does this work? How can they make the IRS call you back? That doesn't sound right... the IRS never calls anyone.
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Nia Davis
•This sounds like total BS. I've been dealing with the IRS for years and NOBODY can get through to them right now. No way some service can magically get you to the front of the line. Pretty sure this is a scam.
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Zara Malik
•It's not that they make the IRS call you - the service basically waits on hold for you. They have a system that dials and navigates the IRS phone tree, stays on hold, and then when a real person answers, they connect that call to your phone. So you're still talking directly to the IRS, but you didn't have to wait on hold for hours. They don't get you to the front of any line - you're still in the same queue as everyone else. The difference is their system is waiting on hold instead of you having to do it personally. It's completely legit - the IRS even mentions callback services on their website as an option when call volumes are high.
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Nia Davis
I'm actually shocked and need to apologize. After calling the IRS for THREE DAYS and getting nowhere, I broke down and tried Claimyr yesterday. Within 35 minutes I was talking to an actual IRS agent in the Identity Theft department who confirmed my daughter had an IP PIN assigned due to a data breach at her pediatrician's office last year (which I'd completely forgotten about). The agent verified my identity and gave me her IP PIN over the phone. Just submitted my taxes again and they were ACCEPTED! I wasted so much time being stubborn - could have had this resolved days ago. For anyone dealing with the IP PIN rejection error, definitely get help connecting with the IRS quickly because only they can provide the PIN.
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Mateo Perez
One thing nobody mentioned yet - check if your dependent filed their own tax return this year! My return got rejected with that same error message because my college-age daughter had already filed her own return and claimed herself. That automatically triggered an IP PIN for her on my return, but since she wasn't eligible to be my dependent anymore, I just needed to remove her from my return.
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Omar Zaki
•My daughter is only 16 and definitely hasn't filed her own taxes. She had a small summer job last year but didn't make enough to file. Could that summer job have triggered something with the IRS system?
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Mateo Perez
•The summer job itself wouldn't automatically trigger an IP PIN, but if her employer filed a W-2 for her, there's information about her in the IRS systems. If there was any suspicious activity or a data breach involving businesses that had her SSN, the IRS might have proactively assigned her an IP PIN for protection. Another possibility - sometimes schools, healthcare providers, or other organizations that have your child's SSN experience data breaches that you might not even know about, and the IRS assigns IP PINs as a protective measure. Your best bet is definitely to contact the IRS directly about the specific PIN for your dependent.
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Aisha Rahman
Here's a quick tip - go to irs.gov/getanippin and see if you can retrieve the dependent IP PIN there. Sometimes if you're the legal guardian, you might be able to get it online, especially if you've already set up an ID.me account. Worth trying before spending hours on the phone!
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CosmicCrusader
•That online tool only works for YOUR OWN IP PIN. It won't show dependent PINs - trust me, I tried this route and wasted days thinking I could get my kid's PIN online. You absolutely MUST call the IRS for dependent IP PINs.
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