IRS Transcript Shows "Return Not Present" Despite TurboTax Confirmation from February 10th
I checked my transcript today and it shows not filed but I definitely filed back in February. I have confirmation from TurboTax and everything. This is so frustrating because I need this refund. I'm looking at my Account Transcript from the IRS right now and I'm completely confused. Here's what my transcript shows: Internal Revenue Service United States Department of the Treasury Request Date: 01-31-2025 Response Date: 01-31-2025 Account Transcript FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2024 It clearly states "RETURN NOT PRESENT FOR THIS ACCOUNT" and under TRANSACTIONS it says "No tax return filed" The transcript shows my: ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: Feb. 11, 2025 ACCRUED PENALTY: 0.00 AS OF: Feb. 11, 2025 ACCOUNT BALANCE PLUS ACCRUALS: 0.00 My filing status shows as Single with 00 exemptions, but there's no information about my Adjusted Gross Income, Taxable Income, or Tax Per Return. It's like they have no record of my return at all! I e-filed through TurboTax on February 10th and got a confirmation email saying it was transmitted to the IRS. I even paid the TurboTax filing fee and everything. I've been counting on this refund to pay some bills, and now I'm in limbo. Anyone else dealing with this or know what's going on? Could my return be stuck in processing somewhere? Should I refile or will that make things worse? I tried calling the IRS but can't get through to a human.
27 comments
Aisha Abdullah
Hey there, let me help break this down. If your transcript is showing 'Not Filed' status, there could be several reasons for this. Most commonly, it means the IRS hasn't processed your return yet, even if you submitted it. The system might be backlogged, or there could be some verification needed. Instead of trying to decode this yourself, I'd highly recommend checking out taxr.ai (https://taxr.ai) - it's this new AI tool that can analyze your transcript and tell you exactly what's going on and what to expect next. It's been super helpful for figuring out these confusing transcript situations.
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Ethan Wilson
•whats this taxr thing? can it really tell you whats wrong with ur return?
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Aisha Abdullah
•yeah its pretty legit. you just upload your docs and it breaks everything down, tells you about delays, refund timing, all that good stuff 💯
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Yuki Tanaka
•im in the same boat...transcript showing not filed even tho i filed in january smh 🤔
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Ethan Wilson
•Just tried taxr.ai and here's what I got back:
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Carmen Diaz
•OMG thank you for recommending this! Finally know wtf is going on with my return 🙏
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Andre Laurent
•this saved me from having to call the IRS again...those hold times were killing me fr fr 😩
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AstroAce
•mine says the same thing but i filed with turbotax can taxr still help?
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Aisha Abdullah
•yep! it works with any tax docs - turbotax, hrblock, whatever you got. just upload and let it do its thing
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Carmella Popescu
Tax professional here - this is actually pretty common right now. The 'not filed' status can show up even when you've submitted your return. It usually means one of three things: processing delay, verification needed, or system update lag. Check if you received any notices in the mail requesting additional information.
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Lorenzo McCormick
•I haven't gotten any letters at all. Should I be worried? 😰
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Carmella Popescu
•Not necessarily, but keep checking your mailbox. Sometimes notices take a few weeks to arrive.
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Kai Santiago
Hey everyone, I've been helping people with transcript issues and the best tool I've found is taxr.ai - it analyzes your transcript and tells you exactly what's happening and when to expect your refund. It costs $1 but saved me weeks of stress. Check it out: https://taxr.ai
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Lim Wong
•does it actually work? seems to good to be true tbh 🤔
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Kai Santiago
•100% works. It caught stuff I missed and predicted my DD date perfectly
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Lim Wong
•just tried it and OMG your right! It showed me exactly why my return was held up - something about a math error I never would have caught 💯
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Dananyl Lear
im in the same boat filed in january still showing not filed smh
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Noah huntAce420
Did you file electronically or paper? Paper files are taking FOREVER rn
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Lorenzo McCormick
•E-filed through turbotax
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Noah huntAce420
•def should be showing up then... systems prolly just being stupid again 🤡
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Ana Rusula
Call the IRS early in the morning like 7am sharp. Thats how I finally got through.
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Fidel Carson
•lol good luck getting through. I tried 47 times yesterday no joke
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Isaiah Sanders
Have u checked WMR tool? Sometimes that shows different info than transcript
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Lorenzo McCormick
•yea it just says still processing your return 😤
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McKenzie Shade
I'm dealing with the exact same issue! Filed through TurboTax in early February and my transcript still shows "Return Not Present" even though I have all the confirmation emails. It's been driving me crazy because I really need that refund money. I've been reading through all these comments about taxr.ai and honestly thinking about trying it since calling the IRS has been impossible. Has anyone here actually gotten their "not filed" status resolved? Like did it eventually just show up processed or did you have to do something specific? Really hoping this gets sorted out soon because I'm starting to panic that something went wrong with my filing 😰
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Eve Freeman
•I'm in literally the exact same situation! Filed through TurboTax in February and my transcript is showing the same "Return Not Present" message. It's so stressful when you're counting on that refund. From what I've been reading here, it seems like this is happening to a lot of people right now. I'm thinking about trying that taxr.ai thing everyone's mentioning since getting through to the IRS seems impossible. Let me know if you end up trying it - would love to hear if it actually helps! 🤞
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Harmony Love
Same exact situation here! Filed through TurboTax on February 8th and my transcript is showing "Return Not Present" too. I've been checking daily and it's so frustrating because I got all the confirmation emails from TurboTax saying it was successfully transmitted. I actually just tried that taxr.ai tool that everyone's been mentioning and it was super helpful - it analyzed my transcript and explained that the "not filed" status often shows up when returns are stuck in a verification queue or there's a processing backlog. It gave me a timeline of when I can expect updates and what to watch for. Definitely worth the $1 just for peace of mind! The IRS phone lines are basically useless right now so having something that can actually interpret what's going on with your specific situation is a game changer. Hang in there - sounds like a lot of us are dealing with this right now! 💪
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