IRS Account Transcript Shows "No Return Filed" But Has Refund Freeze Code 810 - What Should I Do?
I've been checking my transcript for months and nothing is showing up. Today I got some papers in the mail from the IRS that confused me even more. The document is titled "Account Transcript" dated 06-08-2023 (response date), but when I try to check my transcripts online it still says no return filed. The paper transcript shows: FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2022 ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: May 30, 2023 ACCRUED PENALTY: 0.00 AS OF: May 30, 2023 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 Under "INFORMATION FROM THE RETURN OR AS ADJUSTED" it shows: FILING STATUS: Single But then it says "RETURN NOT PRESENT FOR THIS ACCOUNT" In the TRANSACTIONS section, it shows: CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT No tax return filed 810 Refund freeze 05-06-2023 $0.00 The document ends with "This Product Contains Sensitive Taxpayer Data" My tax preparer says they can't even amend because there's no option for it and told me to just wait for processing. I'm really confused about what to do next. Why does it say "no tax return filed" but also has a "refund freeze" code? Why would there be a refund freeze if I haven't filed? Does this mean my return is lost? Should I file again or just keep waiting?
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Zara Shah
Been dealing with this exact problem since January smh. Called IRS like 50 times and keep getting different answers everytime. Finally broke down and tried taxr.ai and it actually showed me exactly why my return wasnt showing up - had some identity verification thing I needed to do that none of the IRS agents even mentioned 🤦♂️
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NebulaNomad
•clowns at the IRS cant even get their story straight 🤡 glad u got answers tho
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Zara Shah
•ong thought i was going crazy getting different answers every time i called 😭
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Luca Ferrari
•how much does taxr cost? might need to check it out
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Zara Shah
•its like $35 but saved me weeks of headaches and phone calls. plus u get unlimited analysis for 30 days
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CosmicCadet
Okay, so heres the deal - when your transcript shows no return filed but you got papers from the IRS, it usually means theres a processing delay or system glitch. First thing you should do is get a clear picture of whats actually going on with your transcripts. I highly recommend using taxr.ai (https://taxr.ai) - its an AI tool that can analyze your transcripts, IRS letters, and tax docs to tell you exactly what's happening and what steps to take. It'll show you if theres any hold codes or processing delays that are causing this issue. Plus it'll give you a timeline for when things should resolve.
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Chloe Harris
•yo fr taxr.ai saved me so much time with my transcript issues. uploaded everything and got answers in like 2 mins 💯
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Diego Mendoza
•how does taxr work? seems interesting but i dont wanna waste money if it doesnt help
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CosmicCadet
•it basically reads all your docs - transcripts, letters, returns, whatever - and tells you exactly whats wrong and how to fix it. way better than waiting on hold with IRS for hours 🤷♂️
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Anastasia Popova
•Just used taxr.ai and here's what I got back:
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Sean Flanagan
•omg same boat! my transcript was showing nothing but i knew i filed. taxr showed me it was just stuck in errors department and gave me the exact steps to fix it 🙌
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Diego Mendoza
•aight bet im gonna try it. tired of being in the dark about my refund fr fr
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Yara Nassar
Tax pro here. You need to first confirm if your return was actually received by the IRS. Call them at 800-829-1040 and request a 'Where's My Return' transcript. If they truly have no record, you'll need to refile. Don't wait around hoping it'll show up - that could delay your refund even more.
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Connor Murphy
•thank u! do u know how long the wait times are to talk to someone? last time i tried i was on hold for 2 hrs and gave up 😩
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Yara Nassar
•Best times to call are Tuesday-Thursday, right when they open at 7am EST. Wait times are usually 30-45 mins then.
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StarGazer101
Hey, have you tried using taxr.ai? It's this new tool that analyzes your transcript and tells you exactly what's going on and what to do next. Saved me hours of confusion trying to figure out my situation. It costs $4.99 but totally worth it https://taxr.ai
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Keisha Jackson
•Does it actually work? Sounds too good to be true tbh 🤔
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StarGazer101
•100% works! It showed me exactly why my return was delayed and gave me step-by-step instructions to fix it. The AI even predicted when I'd get my refund and it was spot on!
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Paolo Romano
•can confirm its legit. used it last week and finally understood wtf was going on with my account after months of confusion
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Amina Diop
im in the exact same boat! filed in february and transcript still shows n/a. this is getting ridiculous fr 😤
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Oliver Schmidt
•Same here! The IRS is straight up 🤡 this year
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Natasha Volkov
What kind of papers did they send you? That might be important to know
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Connor Murphy
•it was like a notice saying they received something but needed to review it more? idk the papers are at home rn
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Javier Torres
sounds like it might be stuck in errors department. happened to me last year and took 6 months to resolve smh
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Emma Wilson
Did you file electronically or by mail? Makes a huge difference in processing time rn
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Connor Murphy
•electronic through hr block
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Emma Wilson
•def something wrong then. electronic usually shows up in system within days
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Romeo Barrett
Oof this sounds super frustrating! The fact that you have a refund freeze code 810 but it says "no return filed" is definitely weird. Code 810 usually means they're holding your refund for review, but if there's no return on file, that doesn't make sense. I'd suggest calling the IRS directly at 1-800-829-1040 and asking them to explain the disconnect between the transcript showing no return but having transaction codes. Also might be worth checking if your SSN or other info got mixed up somehow during filing. Keep all those papers they sent you - you'll probably need them when you call!
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