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Emily Nguyen-Smith

810 Refund Freeze Code on My 2022 Transcript Despite "Return Not Present" Status - Dated March 9

I just checked my 2022 tax transcript and I'm completely confused. Looking at my Account Transcript right now dated April 03, 2023 from the Internal Revenue Service (United States Department of the Treasury), it's showing "RETURN NOT PRESENT FOR THIS ACCOUNT" but has a 810 refund freeze code from March 9, 2023. The transcript header specifically states "This Product Contains Sensitive Taxpayer Data" and lists the TAX PERIOD as Dec. 31 2022. My account balance shows $0.00, with $0.00 in accrued interest (AS OF: Apr 03, 2023) and $0.00 in accrued penalties (AS OF: Apr. 03, 2023). The "ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount)" also shows $0.00. Under "** INFORMATION FROM THE RETURN OR AS ADJUSTED **", it lists: EXEMPTIONS: 00 FILING STATUS: Single But then has completely blank spaces for: - ADJUSTED GROSS INCOME - TAXABLE INCOME - TAX PER RETURN - SE TAXABLE INCOME TAXPAYER - SE TAXABLE INCOME SPOUSE - TOTAL SELF EMPLOYMENT TAX And right below that in bold text it states: "RETURN NOT PRESENT FOR THIS ACCOUNT" Under the TRANSACTIONS section, it literally just shows two lines: "No tax return filed" "810 Refund freeze" dated 03-09-2023 for $0.00 I definitely filed my 2022 return! What does this mean and has anyone dealt with this before? I'm especially concerned about why there's a refund freeze code (810) when it's not even showing my return as filed in the system! How can they freeze a refund for a return they claim doesn't exist?

James Johnson

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The transcript shows several concerning indicators about your 2022 tax return status. While you have a $0.00 account balance with no accrued interest or penalties as of April 3, 2023, the key issue is the "RETURN NOT PRESENT FOR THIS ACCOUNT" message combined with an 810 freeze code dated March 9, 2023. The system has your basic information (filing status as Single with 00 exemptions) but all crucial financial fields are blank - including Adjusted Gross Income, Taxable Income, and Self Employment Tax. This, combined with the "No tax return filed" transaction note, suggests your return is either: - Still in initial processing stages - Flagged for manual review before entering the main system - Potentially lost or delayed in transmission The 810 freeze code is particularly unusual in this scenario, as it's typically applied to returns that are in the system but need review. Having this code present while the return shows as "not present" could indicate your return was received but is held in a preliminary processing stage. Given these contradictory indicators, you should contact the IRS directly to determine the exact status of your return and why it's showing these mixed signals in their system.

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but i filed in february! shouldnt it show up by now? 😫

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James Johnson

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Unfortunately the IRS is still working through a major backlog. Some Feb filers are still waiting. Keep checking your transcript weekly for updates.

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Mia Green

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is this legit? seems too good to be true

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Mia Green

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Emma Bianchi

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same thing happened to me last year. took about 4 months to resolve itself. the system is broken fr fr 🤡

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Lucas Kowalski

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Check if you have any letters from the IRS. Sometimes they need additional verification and won't process until they get it.

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havent gotten any letters yet should i be worried?

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Lucas Kowalski

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Not necessarily. But keep an eye on your mailbox just in case.

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Olivia Martinez

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literally everyone in my office is dealing with delays rn. IRS is moving slower than molasses in January smh

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Charlie Yang

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Did you file electronically or by mail? Paper returns are taking foreeeever to process rn

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e-filed through turbotax

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Charlie Yang

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ok thats good at least. paper filers r waiting like 6+ months sometimes 💀

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I had almost the exact same situation with my 2021 return! The "Return Not Present" message with an 810 freeze code is actually more common than you'd think during heavy processing periods. What's happening is your return was received and assigned the freeze code, but it hasn't been fully processed into their main database yet - that's why it shows as "not present" even though they clearly have some record of it (hence the freeze). The 810 code usually means they're doing additional verification or your return got flagged for manual review. Since you e-filed through TurboTax in February, the good news is it's definitely in their system somewhere. I'd recommend calling the practitioner priority line if you have access, or try calling early morning (7-8 AM) for shorter wait times. In my case, it took about 6 weeks after the 810 appeared for everything to update properly and show my actual return info. Keep checking weekly - once it processes fully, all those blank fields will populate with your actual tax info and the freeze should lift automatically.

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Asher Levin

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This is super helpful! Did you have to do anything specific when you called, or did they just tell you to wait it out? I'm getting nervous about the whole situation since it's been over a month already.

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Aaron Boston

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When I called, they basically confirmed what I suspected - my return was in "error resolution" which is why it had the freeze code but wasn't showing up fully processed. The rep told me there wasn't anything I needed to do on my end, just wait for their systems to finish the review. They couldn't give me an exact timeline but said to expect 6-9 weeks from the freeze date. It was frustrating but at least I knew it wasn't lost! @bd396c3fc8ef was your experience similar with the timeline?

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Michael Green

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@Samantha Howard Yes, very similar timeline! Mine took about 7 weeks total from when the 810 first appeared. The IRS rep I spoke to was actually pretty helpful - she explained that returns with certain credits or deductions like (EITC, education credits, or business expenses often) get the 810 freeze for additional verification. She couldn t'tell me exactly what triggered it, but said it s'completely normal and doesn t'mean there s'anything wrong with your return. The waiting is the worst part honestly! @Emily Nguyen-Smith have you tried calling yet?

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I'm dealing with something very similar right now with my 2022 return! Filed in late January through FreeTaxUSA and my transcript has been showing the exact same thing - "RETURN NOT PRESENT" but with an 810 freeze code from February 28th. It's so frustrating because you know you filed but the system acts like it doesn't exist. From what I've researched, the 810 code often gets applied when they need to do manual verification of certain items on your return - things like the Child Tax Credit, Earned Income Credit, or if you claimed any recovery rebate credits. The "not present" status just means it hasn't been fully processed through their main system yet, but the freeze code proves they definitely have it. I've been checking my transcript every Monday and it's been the same for about 6 weeks now. Planning to call this week since it's been so long. Have you tried using the "Where's My Refund" tool to see if it gives you any different information than the transcript?

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Harper Collins

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@Natasha Romanova I m'in almost the exact same boat! Filed in February and been stuck with that same RETURN "NOT PRESENT plus" 810 freeze combo for weeks now. The Where "s'My Refund tool" just keeps saying still "being processed with" no timeline, which is basically useless 🙄 Did you claim any of those credits you mentioned? I had the Child Tax Credit and some education credits on mine, so maybe that s'what s'causing the holdup. It s'reassuring to know I m'not the only one dealing with this weird transcript situation - I was starting to think my return got lost in cyberspace somewhere! Let me know what they tell you when you call! I m'thinking I should probably bite the bullet and try calling too, even though I m'dreading the wait time.

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