IRS claims they have no record of my 2023 tax return that I filed in June - HELP

Unfortunately this happens more than you'd think. First, check with your tax software company to confirm they actually transmitted your return and it wasn't rejected. They should be able to provide you with an official IRS acknowledgment number, not just their internal confirmation. If they confirm successful transmission, call the IRS again and speak to a different agent. Sometimes the first person you talk to doesn't check thoroughly enough. Ask them to check under all possible variations of your name and SSN. If they still can't find it, you'll likely need to paper file. Print a copy of your return, attach any acknowledgment documentation from your tax software as proof of your attempted e-filing, and mail it certified with return receipt so you have proof of delivery. Include a brief letter explaining the situation. Also request a Tax Account Transcript for 2023 from the IRS website - sometimes this shows processing activity even when phone agents can't find your return.

I went through something similar last year and wasted WEEKS trying to figure out what happened to my return. Finally tried taxr.ai and it was insanely helpful! It analyzed my transcript and instantly showed me that my return got caught in some weird processing limbo. The explanations were super clear - way better than the confusing mess on the IRS website. Seriously saved me so much time and stress trying to decode all the tax jargon. I use it every week now anytime I need to check on my tax stuff or make sense of notices. You should definitely check it out: https://taxr.ai

After weeks of calling the IRS and getting nowhere with my missing 2022 return, I found this app called Claimyr (claimyr.com) that actually got me through to a human at the IRS without waiting for hours. You put in your number and they call you when they've got an agent on the line. Talked to someone who actually knew what they were doing and found out my return got flagged for identity verification that I never received notice about. Best money I've ever spent to finally get my questions answered instead of waiting on hold for literal days.

This happened to me!!! I was able to prove I filed by showing the IRS the electronic confirmation from my tax software. They made me wait an additional 16 weeks but I did eventually get my refund. Don't give up! Make sure you keep good records and call back.

The IRS is absolutely useless this year. My brother and I both filed in February and neither of us have received our refunds. My brother's situation is exactly like yours - they claim they never received it despite him having confirmation. The entire system is broken beyond repair at this point.

have you checked your transcript online? sometimes your return is actually there but the phone reps cant find it for whatever reason. create an account on irs.gov if you haven't already and check your transcript

Did you file with a professional or use tax software? If software, which one? Some of the free options have been having major issues this year with returns not actually being transmitted even when they say they were.

CONTACT YOUR CONGRESSMAN. Seriously. When the IRS lost my return last year, I spent 3 months getting nowhere. Called my congressman's office and they have a dedicated staff person who deals with IRS issues. Had my refund within 3 weeks after they got involved.

just had this same issue!!!! the IRS is a dumpster fire this year omg. I ended up having to re-file paper and include a letter explaining what happened with all my proof of the first filing. It's been 4 months and still waiting 🙃🙃🙃

Ok so I work adjacent to tax preparation (not a tax pro) and we've seen this ALOT this year. What likely happened is your return got rejected for some technical reason but your software never notified you. The IRS system has been extra glitchy with rejections this year.

i had tremendous luck using the taxpayer advocate service when i had a similar issue. they're backlogged but they DO help eventually. google irs tas to find your local office

Whatever you do, DON'T REFILE ELECTRONICALLY without talking to a professional first! It could cause more problems if your first return is actually in the system somewhere. Wait until you've exhausted all options to locate the first return.

The exact same thing happened to me! After months of frustration I finally used Claimyr and got through to an actual competent IRS agent. Turns out my return was sitting in some obscure holding queue because of a mismatch with my address format of all things. The agent was able to release it right there during the call. It was the only way I could talk to a live agent who actually took the time to search thoroughly. claimyr.com saved me from waiting another 6 months.

save ALL your records!!! acceptance confirmation, screenshots, everything. i went thru this in 2022 and had to prove to the IRS their own system was wrong. it was a nightmare but i did eventually get my refund + interest.